My husband and I decided to try this restaurant because an acquaintance had recommended it. It was on Valentine's day and I knew it would be busy so I made reservations online. They were accepted and we were set. We got dressed up and ready to go and when we arrived, they took our coats and hung them up. We noticed the restaurant was not busy except the bar on the right hand side had some customers drinking and having a good time. We were immediately seated at the sushi bar all the way at the end next to the kitchen door and the sushi chef was Hispanic just like us. I was upset because I had made reservations and expected a table. We asked the waiter if we could be seated at a table since all but one of the tables was occupied. She said there was no availability and my husband knew I was upset so he asked to speak with a manager. The manager said that the other customers, not even present! had reservations that needed to be honored and came before us. He was very surprised when we asked for our coats and left to Kyoto, a much more pleasant dining experience. It was disheartening to think that this discrimination still happens in an urban area like this restaurant's location.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.