The building is stunning and interesting but the rooms were a little strange as they were retrofitted into this old bank/insurance company building. High ceilings, gorgeous windows and a quirky hallway with coffered wood panelling and the 3 original bank vault doors and mechanisms were very interesting. The problem was the staff. Although the concierge folks were outstanding, the security and front desk staff were useless when a man acosted one of our smokers after demanding a cigarette. The security guard was more interested in her putting out the cigarette than he was in the fellow who chased and grabbed her, who he's known for years. He gave him a cigarette and went outside with him, where the fellow proceeded to jump up and down in front of our window, waving and smiling to show he was harmless, which did little to calm the woman he acosted that was shaken badly by the experience. Vagrants can harass guests for cigarettes and chase them right into the hotel and grab them because they know the security guard? We then reported the incident to front desk staff, who asked US what we wanted THEM to do about it.
- Official Description (provided by the hotel):
- Exploring downtown Milwaukee is easy when you stay at the Hilton Garden Inn Milwaukee Downtown. Right in the heart of the city, everything is nearby this hotel, situated in the historic Landmark Building. One of the closest hotels to Summerfest Grounds & the Marcus Amphitheater, This hotel is also near the U.S. Cellular Arena and Frontier Airlines Convention Center. Milwaukee Art Museum, Lakeshore State Park at the Lake Michigan Lakefront are also within minutes from the hotel. Plan your next event at our hotel. Our beautiful decor creates the perfect setting for any special event, weddings and meetings. Complimentary internet is included with all stays and an onsite restaurant provides convenience when lodging with us. ... more less
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