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“The best service I have ever received!” 5 of 5 bubbles
Review of Lake City Restaurant & Lounge

Lake City Restaurant & Lounge
Ranked #889 of 1,502 Restaurants in Milwaukee
Cuisines: American
Dining options: Breakfast, Dinner, Reservations, Seating, Waitstaff
Restaurant details
Dining options: Breakfast, Dinner, Reservations, Seating, Waitstaff
Columbia, South Carolina
Level Contributor
8 reviews
6 restaurant reviews
“The best service I have ever received!”
5 of 5 bubbles Reviewed 9 March 2012

Needed a last minute seating on a Saturday night for 18 people most of whom were staying at the Best Western. They gave us a private room, had it set up in less than 15 minutes and provided the best service I have ever received. The food was wonderful as well! If I ever end up in Milwaukee again with a crowd I would definitely go back.

  • Visited March 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Elaine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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17 reviews from our community

Visitor rating
    9
    3
    1
    2
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Las Vegas, Nevada
Level Contributor
125 reviews
78 restaurant reviews
common_n_restaurant_reviews_1bd8 66 helpful votes
“Food Was Good”
3 of 5 bubbles Reviewed 8 March 2012

Service was slow but a lot of folks in there at the time. Good bar food and cold beer. We were staying at the Best Western and it is onsite.

Visited February 2012
Helpful?
Thank cpldutch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manahawkin, New Jersey
Level Contributor
78 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
“Could Be a Great Dining Spot...but 30 Minutes for 1 Sandwich? Unacceptable.”
2 of 5 bubbles Reviewed 25 October 2011

After a business trip concluded, I extended my stay an additional night to explore Milwaukee a bit. I opted for a hotel near the airport for easy access the next morning. For dinner, I tried dining at my own hotel (The Clarion), but that didn't work out (see my other review). Instead, I walked about 2 blocks to check out the Lake City Restaurant at the Best Western Plus. I arrived about 7:30 on a Saturday evening, and found only a handful of people in the lounge, and even less in the lovely dining room. Although the hotel was hosting several large banquets (at least 2), and this obviously placed an enormous strain on the kitchen.

After being seated in the near empty room, I waited 5 to 10 minutes for a server (she arrived moments before I would have left). She was very polite, and took my order, since I had ample time to read the menu. I opted for a simple sandwich with salad, the Monte Cristo. I don't think i saw any staff again after I got my glass of wine until my sandwich was delivered about 30 minutes later. Let's face it, that's unacceptable.

The sandwich itself was delicious. The atmosphere lovely and stylish. The server was polite and friendly, but absent. The hostess was also very friendly, but she had nothing to do, and did nothing (except bring my 1 glass of water).

Sadly, or maybe rightfully, this establishment as a stand-alone restaurant will fail if this is the service level. It was clear that there was NO WAY they could have served 2 banquet rooms of people, AND a full dining room. Clearly, the waitress was assigned to other duties, leaving her unable to place ANY focus on guests in the restaurant.

The food was Very Good. The service was friendly, but absent. The dining room was modern and inviting. For these, I give this venue 4 stars. 30 minutes for 1 sandwich? That's a failure. And forget about waiting for dessert or coffee.

Sorry, I wouldn't try it again, and I wouldn't recommend it unless the hotel was not serving guests in their banquet rooms, and even so, would it have been any better?

  • Visited October 2011
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank historytraveler27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, Minnesota
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Cold Food, Powdered Eggs, Hard French Toast, GROSS”
2 of 5 bubbles Reviewed 8 September 2011

Had breakfast buffet 2 days in a row, the eggs were powdered and cold, the french toast sticks were hard as a brick and the only edible thing was waffles that you could make yourself. Also this restaurant is attached to a hotel and it was FREEZING in there. It was only about 70 outside all weekend yet we found out that the hotel had the AC on 60 degrees. Way too cold for me to even want to stay there.

  • Visited September 2011
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
Thank Victoria K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
milwaukee
Level Contributor
26 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Try the Friday Fish Fry”
4 of 5 bubbles Reviewed 12 May 2011

I was staying at the Best Western by the milwaukee airport, and this restaurant is located inside the hotel. I usually don't enjoy the hotel restaurants but this one is an exception. Usually when I stay in a milwaukee airport hotel I'll order Toppers pizza or jimmy johns but I tried out Lake City. I had the friday fish fry and loved it.

  • Visited April 2011
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank bluemanity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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