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“Friendly Clean hotel”

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AmericInn Lodge & Suites Madison South
Ranked #1 of 1 Hotels in Monona
Certificate of Excellence
Seattle
1 review
“Friendly Clean hotel”
Reviewed 20 September 2013

Great experience. The first morning, the shower drain was slow. I notified the staff and it was fixed by the time I returned in the afternoon. The room was clean, quiet and overall it was a very good experience.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with AmericInn Hotels and Suites

Helpful?
Thank Cynthia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Americinn-Monona, General Manager at AmericInn Lodge & Suites Madison South, responded to this review, 22 September 2013
Thanks for the comments and the info about the stay. We will look for you in the future. Thank you very much! -Eric Bunting, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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228 reviews from our community

Traveller rating
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    19
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    4
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
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  • French first
  • Italian first
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English first
Madison, Wisconsin
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 September 2013

Decent hotel for a budget chain. The manager of the place was amazing and had a young gal Sadie working the front that was a sweet heart. However, once they left their shift beware of a awful front desk gal named Tabitha ( t believe) she made My experience awful, not only was she rude and unaccomodating she was lazy. I can't believe she had a position in customer service, she would be fired in a heartbeat if I had run of that place. Then the night auditor man was ok..nowhere, when it WA 5:30 am and we were starving we came down to see what tinge breakfast was and he was setting it out, had majority of it out and said he still had to make the eggs and there was a vending machine down the hall. I couldn't believe it. Most ppl would offer you something and apologize for what isn't available, plain rude. I would go back In a heartbeat if the front desk staff was changed a bit..great and friendly housekeepers.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elizabeth I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Americinn-Monona, General Manager at AmericInn Lodge & Suites Madison South, responded to this review, 19 September 2013
Thank you for your response. While it is true that we pride ourselves on having a friendly, capable staff, I definitely apologize that on a later shift there was a diminished response (actually we did make some staff changes since your stay). We hold guest service in very high regards and do have, for the most part, great staff members. We will strive harder and definitely would love to see you back on a future stay. Thank you, Eric Bunting, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wrightstown, Wisconsin
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 September 2013

We stayed at the Americinn for three nights over Labor Day weekend. The gal at the desk was very friendly when we checked in. We had a first floor room that was very clean. The air conditioning unit kept the room cool and was not loud. The shower had great water pressure. Towels were soft. Complimentary breakfast was very good, which included eggs (scrambled and hard boiled), waffles, muffins, bread, bagels, donuts, yogurt, cereal, assorted juices, milk and fresh fruit - in adition to assorted coffees. Pool water was warm, hot tub water was not too hot. Overall it was a great hotel and we would stay there again. It's in a great location, a couple of blocks from the expressway, across from a gas station, Starbucks, and several restaurants.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary Jo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Americinn-Monona, General Manager at AmericInn Lodge & Suites Madison South, responded to this review, 5 September 2013
Great to hear it! Always really good to hear that the stays & the food have been so good. I appreciate the good news and thanks so much! -Eric, AmericInn Madison South
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Rhinelander, Wisconsin, United States
1 review
Reviewed 20 August 2013

Managed an AmericInn for 4 years.

Centrally located, excellent and helpful staff, spotless rooms, Crystal Clear Pool, excellent Breakfast.

The Manager and staff show a great deal of pride in this property and that makes for a very pleasant stay. Thank you.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Eric H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Americinn-Monona, General Manager at AmericInn Lodge & Suites Madison South, responded to this review, 22 August 2013
Thank you so much for the encouragement and your time here. Really appreciate that! Best regards and hope to see you on a future trip! -Eric Bunting, GM, AmericInn Madison South
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madison, Wisconsin
Level 3 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 August 2013

We hosted a pool party for our son's 10th birthday. Everything went just perfectly! The water was warm, the pool area clean and we were allowed to bring all our own pool toys. The staff, especially Sadie at the front desk, were friendly, courteous and helpful. We also stayed the night, even though we live in town. We were also allowed to bring our dog. The room was very comfortable and clean, the breakfast area was clean and food was well stocked. We will suggest this hotel to anyone looking for a place to hold a party, bridal shower, etc. The location is great. Easy access off Hwy 12/18 (the beltline), grocery store and restaurants across the street. I have no problem staying here in the future!

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Jeanne418
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Americinn-Monona, General Manager at AmericInn Lodge & Suites Madison South, responded to this review, 22 August 2013
Just wanted to say thanks for the positive review! We really enjoyed having everyone here and glad that everyone had a really good time!! See you next time around. -Eric Bunting, GM, AmericInn Madison South
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plover, Wisconsin, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 August 2013

The staff allowed us to set up just outside of the pool area on the patio so that we were able to keep an eye on our children and enjoy the outdoors. The staff was very accommodating when we asked if we could set up a grill and grill out. With a grocery store being right across the street, it was a great way to enjoy a cooked meal rather than a restaurant meal. We cleaned up after ourselves and made sure EVERYTHING was put back where it belonged in appreciation of them letting us do this.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Family72013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Americinn-Monona, Manager at AmericInn Lodge & Suites Madison South, responded to this review, 7 August 2013
It's fantastic to hear, and glad to have you as a guest. See you next time around! :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Macomb, IL
Level 6 Contributor
167 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 6 August 2013

We have stayed at this property in the past. We were very impressed with the updating, remodeling, amenities and , most of all, the courteous helpfulness of the desk clerks a family reunion was in progress when we arrived. We were concerned about over exuberant guests but al. Quieted down at decent times

Room Tip: Choose a second floor room. First floor rooms have pool traffic
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank maiagaia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Americinn-Monona, Manager at AmericInn Lodge & Suites Madison South, responded to this review, 7 August 2013
Great to hear the response, and will look forward to your next stay! Thanks again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about AmericInn Lodge & Suites Madison South

Property: AmericInn Lodge & Suites Madison South
Address: 101 W. Broadway, Monona, Madison, WI 53716-3901
Phone Number:
Region: United States > Wisconsin > Madison > Monona
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Monona
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — AmericInn Lodge & Suites Madison South 2.5*
Number of rooms: 61
Official Description (provided by the hotel):
The recently upgraded rooms at the AmericInn Madison South include updated furnishings, room décor, flat screen TV’s and cozy Serta® Perfect Sleeper beds. The AmericInn Madison hotel is conveniently located in Monona, Wisconsin near both the University of Wisconsin and the Dane County Regional Airport. Madison is rich in history and is conveniently located near an abundance of area attractions and activities. From the bustling Farmer's Market to the beautiful Monona Terrace Center downtown, there is always plenty to see and do in this vibrant city. ... more   less 
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Also Known As:
Americinn Lodge & Suites Madison South Hotel Monona
Americinn Lodge And Suites Madison South
Americinn Hotel Monona

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