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“Rude, smelly, and not very clean. Way over priced!”

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Travelers Inn Convention Ctr
Ranked #1 of 2 Hotels in New Lisbon
Balsam Lake, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Rude, smelly, and not very clean. Way over priced!”
2 of 5 bubbles Reviewed 27 June 2014 via mobile

I will not stay here again. I have stayed in roadside motels while traveling and this place is terrible. No microwave or fridge in room. Rude front desk. We arrived for a ball tournament has a price of $99 per night quoted was charged $270 for 2 nights. Customer service is lacking.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank KDFlare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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39 reviews from our community

Traveller rating
    8
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    3
    13
See reviews for
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5
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Shakopee, Minnesota
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 17 June 2014

We stayed for one night in one of the single king business suites. They have a fantastic special for staying on a Sunday night with many options for what kind of room you need. The staff was very helpful and friendly, while the overall building was well maintained. My only complaints were the bed we slept in was kind of hard for my taste, the hot tub was not open, and our room at least did not have a microwave or a mini fridge. Both the room and the bathroom were spacious and had a nice view overlooking the back woods. The continental breakfast was all right, including options such as cereal, milk, fresh fruit, coffee, doughnuts, and other pastries. Overall, I think it was worth the money we spent.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
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Helpful?
Thank ashlcap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fargo, Georgia
1 review
4 of 5 bubbles Reviewed 10 June 2014

As a member of a eserve component of our Armed Forces, I can honestly say that I have stayed at five star and one star motels. In the end, all that really matter to accomplish the mission is a safe, clean, comfortable room. In that aspect, The Travelers Inn and Convention Ctr in New Lisbon WI excelled. We were hosted with respect and a friendly attitude from the staff, the room was VERY large and comfortable, and was clean to my expectations. The breakfast bar was a nice plus and cost savings. I would stay there again for personal use, which is the true definition of a good property.

  • Stayed May 2014, travelled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PS182
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MN
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 13 May 2014

Staff is great, but the cleanliness is a bit to be desired. While working at Volk Field we needed a place to stay. The price was right and the staff told us of local places to eat. Some rooms have mini-fridges and microwaves, which was nice. I had 2 beds and one of the blankets under the bedspread had tiny goober finger prints of food/candy? as well as the dresser next to the microwave. Behind the toilet was a bit gross, and the coffee pot was unusable; I do like in-room coffee. I did not attend the breakfast, but was told by others in my group it was ok. I've stayed in a lot of low budget places and cleanliness can make up for worn out or outdated decor.

  • Stayed May 2014, travelled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
6 Thank culiath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nanny4hire, Guest Relations Manager at Travelers Inn Convention Ctr, responded to this review, 21 May 2014
Thank you and I am wondering how the Front Desk responded to your concerns? If notified of a problem they would send Housekeeping. Or they would offer to move you to another room. If it is an issue the Front Desk feels they can not address, they contact a manager. The staff here is quite receptive to guests' concerns. We have a very good working relationship with our military men and women at Volk Field. We often provide housing for Wisconsin military and soon we hope to provide housing for some of the nations' homeless vets. I regret your stay from Minnesota was not the experience a guest typically has here. Options are always available in the hotel business and I apologize that we were not given the chance to resolve this issue while you were on site. Thank you for your feedback and we will be more diligent in the future.
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Akeley, Minnesota
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 15 March 2014

If you are looking for fancy this is not it but clean and nice this is it folks. These folks were great and helpful...You need to stay somewhere this is it...gas station right next door and food. There is alot to do in the area. You are definitely coming into a good community.

Room Tip: We saw deer outside the hotel and it was beautiful so if you love nature and like it quiet you will...
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  • Stayed February 2014, travelled with family
    • Value
    • Location
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Helpful?
Thank Gina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madison, Wi
2 reviews
4 of 5 bubbles Reviewed 9 March 2014

Moderately priced hotel just off the interstate, easy to find and location made it close to everything for us. We'd decided to take a couple days off for snowshoeing and antiquing, so we spent 2 nights here, and we were quite happy. The hotel was clean, and staff was very friendly, and the price was right! Great parks nearby for the snowshoes. Only disappointment was being unable to find the house of the chocolatier south of New Lisbon on our way home. We'll be back.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pkamps1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minnesota
Level Contributor
56 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 15 October 2013

Looked neat and tide as we drove up and we found that to carry to the inside. Every area was well lite and very clean. The bed was comfortable. True continental breakfast. Coffee was WEAK, stopped by the convenience store next door and got a great cup of coffee for the road.

The little brown snake that greeted me as we went to check in slithered off after my husband put him outside.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank DeedeeMinnesota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michele F, Guest Relations Manager at Travelers Inn Convention Ctr, responded to this review, 23 October 2013
I can not imagine that you found a little garden snake inside the hotel! Like all hotels, our facility is treated monthly for pests as a preventative measure. In addition, our staff communicates with each shift to make them aware of any anomaly that might occur in the hotel. We have had no reports of any "unwelcome visitors". Remember, the front desk at any hotel is always your best resource for any concern you might have and here there is always an open door to the manager's office. Please visit us again and enjoy the fall colors. We are in a lovely setting, just off the interstate, and on the grounds you may see cranes walking by or turkeys out for a stroll. Deer are often seen near the woods and birds make their home near us.
When you come again, please stop and talk with Linda, our manager, or myself. The management office is located just inside the double set of doors that you come through as you enter the hotel. Thanks again for the feedback, Michele.
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Additional Information about Travelers Inn Convention Ctr

Property: Travelers Inn Convention Ctr
Address: 1700 E Bridge St, New Lisbon, WI 53950-9238 (Formerly Travelodge)
Region: United States > Wisconsin > New Lisbon
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in New Lisbon
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Travelers Inn Convention Ctr 2.5*
Number of rooms: 61
Official Description (provided by the hotel):
Travelers Inn and Convention Center is located just off Exit 61 at New Lisbon, WI. Our hotel has an indoor pool, hot tub, Jacuzzi Suites, Family Suite, Double Queen Rooms, Handicap Rooms, King Business Rooms. There is a Food Court just across the parking lot with a Subway, A&W, the local diner and the local pizza guy. Our banquet hall with dance floor and bar is available for weddings, reunions, family get togethers, business meetings with seating up to 300. Wine and Beer available for sale at the Front Desk. Pets welcome for a small fee with hotel OK. Two large parking lots with space for cars, RVs, large rigs, metro buses, etc. Large outdoor patios for grilling outside. Perfect for families. ... more   less 
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Also Known As:
Travelers Inn Convention Ctr Hotel New Lisbon

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