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“You pay for what you get, too cheap price for a cheap dirty room. Please Read! Honest!” 1 of 5 bubbles
Review of Value Inn Motel

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Value Inn Motel
Ranked #8 of 8 Hotels in Oak Creek
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“You pay for what you get, too cheap price for a cheap dirty room. Please Read! Honest!”
1 of 5 bubbles Reviewed 26 August 2014

I have stayed there a couple times during summertime. The bed are very very old, sinking in the middle when I laid on it and when I lifted the sheets off and the mattress cover, the mattresses are stained and they are shredding around the edges. The carpeting is full of stains and spills. I always wore my flip flops, you never ever walk on their carpeting, not even in socks. Dead bugs in the light fixtures and faded/blown out light bulbs. Maintenance did at least changed the heavy dusted filter out of the air-conditioning for me at my request. They have fat tv's that are hard to see due to old age and dust on the screen. Lamps shades dusty, walls dusty and shelves dusty. Do not touch them or put anything on them. The place sucks and I stayed in two different rooms. I tried them twice, same bad results. Its a cheap price for a nighttime fling but for a real comfortable/vacation stay, do not stay there at all. You pay for what you get, too cheap price for a cheap dirty room. Dirk Smith is the manager.

Room Tip: My advice, you pay for what you get. Just pay $10 bucks or more, and you will have a cleaner, moder...
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  • Stayed August 2014, travelled with family
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
5 Thank Baxter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dirk S, General Manager at Value Inn Motel, responded to this review, 29 August 2014
Thank you for taking the time to review your stay with us. Also, congratulations on your first review with TripAdvisor. TripAdvisor is perhaps the industry leader for reviewing LEGITIMATE stays at respective properties.
Regarding your review of your stay with us, we regret not having the opportunity of addressing all of your comments and dislikes since this is the first we've ever heard of such legitimate dissatisfaction. Unfortunately, your outrageous and defamatory claims do nothing more than reflect poorly upon you since the legitimacy of such outrageous claims are laughable.
I can only assume TripAdvisor will review and hopefully reject your ridiculous attack on our business.

Dirk A Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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43 reviews from our community

Traveller rating
    6
    12
    14
    3
    8
See reviews for
15
7
6
6
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Saint Louis, Missouri
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 17 August 2014

This hotel has what some would call "old world charm". It doesn't look that great on the outside, and could use a little updating. But overall it's well worth the money.

The staff was very friendly and helpful. We were called within a few minutes of getting into the room to make sure everything was ok. We asked for extra towels and they were hand delivered within minutes.

The Tempurpedic beds were comfortable and the refrigerator and microwave were very helpful.

It was quiet!!! There were no noisy kids running around at night, and no rude people being loud and slamming doors. I think it was the quietest night I've had at any hotel ever.

There were only a couple of minimal downsides. The wifi signal wasn't the best. It seemed like it was better on my phone to just turn off the wifi. The coffee in the room wasn't the best. We didn't drink any more of it after trying it the first morning we were there.

Overall I was quite impressed and would consider returning the next time we're in town.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BarryIrish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Louis, Missouri
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 12 August 2014

We chose Value Inn based on the price ($50 an night) and reviews. We got what we paid for. The staff was super friendly and called us to check if our room was okay. The tub had not been cleaned and had hairs in it. Someone promptly came to our room and tried to clean it out. The staff was fantastic. Unfortunately, the room was probably one of the dirtiest rooms I have ever paid for. Luckily, the location is great for travelers with restaurants, gas stations, Walgreens and a grocery nearby. I was able to get Lysol and Clorox wipes to make it bearable. The carpet smelled like old cigarettes even after I tried to spray the room with Lysol. The tub and floors need to be scrubbed every now and again, not just sprayed. The shower curtain was moldy and smelly (check from the inside). The toilet seats need to be changed if you can't clean the latches (full of God knows what). The sink faucet was corroded and needs to be changed. Knowing that I only paid $50 a night for this room I brought my own sheets. There was nasty crumbs and food under the mattress. Would not walk barefoot here. Most of all, there was an inch and a half gap in the top of the front door. We couldn't figure out where all of the little flying bugs were coming from. What's up with that? It is horribly outdated, the beds are uncomfortable, and it is in dire need of attention. This is a cute place with a great location and huge potential. It is tucked away in a quiet spot and has a cozy feel. Would be a really nice place to stay with a little housekeeping training, repairs and updating. Maybe deep clean and repair 1 room at a time.

Room Tip: Ask to inspect the room before paying for it. Check the bathroom. Toilet, tub, and inside the showe...
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  • Stayed August 2014, travelled with family
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mlv1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dirk S, General Manager at Value Inn Motel, responded to this review, 14 August 2014
Congratulations on submitting your first TripAdvisor review! TripAdvisor is a great resource for considering options on your travel needs. I do apologize for the less than satisfactory stay you encountered. As being the one who personally cleaned your tub after you voiced your concerns from our follow up call, we were unaware of your other numerous complaints regarding your room. We show no record or calls regarding your further dissatisfaction. Once again, we regret not having the opportunity to make it right for you. Our trained staff offers many options and solutions in resolving such concerns. Thanks again for your feedback!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aliquippa
Level Contributor
82 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed 12 August 2014

We asked to see the room prior to paying, and at first glance it looked okay so we checked in. Well, we soon found out that we should have checked it out a bit better. We found French fries between the bed and the wall, and the carpets were not clean too clean. I refused to walk in bare feet anywhere in the room and I put a towel down in the tub before I showered. This being said the ladies at the front desk were great and the tv offered a variety of channels. From the outside the Inn looks charming, I don't think it would take too much to spruce it up a bit. It is located within walking distance of Perkins, Arby's(that's where the fries were from, the curly fries!!) and a gas station.

  • Stayed July 2014, travelled with family
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Nancy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dirk S, General Manager at Value Inn Motel, responded to this review, 14 August 2014
Just a note of thanks for taking the time to submit your feedback regarding your stay with us. I apologize for the less than satisfactory experience you encountered, but unfortunately this is the first we are hearing of your dissatisfaction. We regret not having the opportunity to make it right for you during your stay. We gladly would have cleaned the room per your comments, relocated you, and/or made an adjustment for you. Nonetheless, best wishes in your travels and we do hope you'll give us another try on your next visit to the metro Milwaukee area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Naperville, Illinois
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 August 2014

We stayed one night to be near the state fair. Location is great! We enjoyed the charming style of the motel with it's exterior room entry. It has a very comfortable feel. Clean room and excellent value for the money! :)

Room Tip: Rooms are nice and quiet! :)
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  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Russ L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Charles, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 22 July 2014

Having chosen this hotel based on the reviews seen, we were disappointed. The room was not clean, maintained or appointed as anticipated. There was a hole in the wall behind the entrance door and in the bathroom. The toilet ran constantly even after they tried to fix it. There was a toothpick on the floor in the bathroom, the cleanliness was reflective of this level of 'attention to detail'. There was no coffee pot in the room and the front door had a gap that in winter would allow much cold air in.

Needless to say, the 'value' was not there and we will not return to this or any other Value Inn, what a misnomer and glad it was only a one night experience.

  • Stayed July 2014, travelled with family
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank RHJ950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dirk S, General Manager at Value Inn Motel, responded to this review, 29 July 2014
Thank you for taking the time to submit your feedback regarding your stay with us. Unfortunately, this is the first we are hearing of your dissatisfaction with your stay.
We regret not having the opportunity to make it right for you. Our staff is trained to respond to guest concerns such as yours, but we are unable to follow up without a room number.
If you would care to submit that information, we would inspect our respective room for the claims and observations you have submitted. Thank you for utilizing TripAdvisor's review feedback and thank you for choosing Value Inn Motels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rosholt, Wisconsin
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 8 May 2014

We just wanted something simple that we could just stay for the night without all the bells and whistles on this trip. Great price, quiet, and again simple. Good value for us on this trip. Desk clerk was kind enough to recommend a decent restaurant nearby.

Room Tip: No name hotels are sometimes the hidden gems for at home comfort. No idea about pool and restaurant...
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  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Troweling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Value Inn Motel

Property: Value Inn Motel
Address: 9420 S 20th Street, Oak Creek, WI 53154 (Formerly Milwaukee South Knights Inn)
Region: United States > Wisconsin > Oak Creek
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #8 of 8 Hotels in Oak Creek
Price Range (Based on Average Rates): £
Hotel Class:2 star — Value Inn Motel 2*
Number of rooms: 110
Official Description (provided by the hotel):
Wisconsin-owned and operated, The Value Inn offers FREE wireless, parking, coffee/tea, over 60+ cable channels, and a microfridge located in each room. We feature all first floor rooms that accommodate wheelchair access and instant access to your vehicle. We are also within walking distance to several restaurants, gas stations, and grocery stores. Also, we feature over an acre of free bus and/or semi-truck parking. ... more   less 
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