We stayed at this resort in July for a convention and again last night for the same reason. In July, one of the two elevators was not working for the hundreds of people there. We went to the restaurant for dinner. There were 3 other tables when we were seated. I had the buffet and my 2 companions ordered burgers and fries. An hour later still no food for them and several other people in the restaurant. The hostess was not helpful and we and several other people asked for the manager.I believe there were many meals comped that night. I at least had food since I chose the buffet. It was ok at best. Also very understaffed. I should mention we had the same problem at the restaurant last year. There also was no air conditioning in any of the main areas This being a very hot July. We later learned that lightning had struck the air conditioning unit but we were never told this during our stay. This trip was somewhat better. Although this trip, the room was the problem, outlet for coffee pot and blow dryer didn't work, one of the lights on the switch didn't work and one of the lights flickered constantly. Checking in at the front desk takes forever and the staff doesn't seem well informed. From what I've seen from the 3 times in 2 years we've stayed here,the managers and/or the owners need to step up and correct the problems. Whomever is cooking in the kitchen has obviously been allowed to continue there, he/she doesn't seem to be able to handle more than one order at a time.That and the under-staffing is definitely hurting their business.I know we won't return.
- Official Description (provided by the hotel):
- The Olympia Hotel & Conference Center is located in Oconomowoc, Wisconsin between Milwaukee and Madison, and just minutes of I-94. Olympia Resort has become known as one of the Midwest's premier destinations for retreats, reunions, romantic getaways, weddings, meetings and conferences. Olympia is surrounded by recreational lakes, nature and bike trails, shopping, and an active community! Here at Olympia, you'll find a 17,000 sq. Ft. Spa and fitness center offering therapeutic whirlpool tubs, roman baths, saunas, indoor and outdoor pools, state-of-the-art strength and cardio equipment along with a menu of services offered by our certified therapists including massage, facials, body wraps, pedicures, manicures and more! We invite you to join us at Rick's Restaurant where we offer a daily breakfast buffet, Friday fish fry, Our onsite evening venue, Club Indigo, offers happy hour, daily drink specials, seasonal sports on the big screen, pool tables, darts, virtual golf simulator, seasonal comedy nights (April-October), Friday karaoke and a Saturday night DJ who is sure to get you out on the dance floor! We hope you'll consider a stay with us! Be sure to ask about our covered motorcycle parking (based on availability). Amenities are subject to change based on groups in-house. ... more less
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- Also Known As:
- Olympia Hotel Oconomowoc
- Olympia Village