This was our first stay at a Microtel Inn. Had heard the rooms were not spacious, and that was okay, as just planning to sleep there, not spending much time in the hotel; had plans outside the hotel while in the area. Hotel is located near many of the area stops we wanted to make, so that was great! The room was clean and had what we needed. However, staff was not very helpful. Upon check-in desk staff received a phone call, so our check-in was completed during the call; we were not told our room number (thankfully it was written on the key card envelope), we were not given any sort of direction to our room, no discussion about breakfast or other offerings, not told that the lobby entrance is really the only entrance to the motel (for parking convenience in relation to room), and no confirmation that our check-in was even complete. And, with our many passings through the lobby throughout the remainder of our stay, not any acknowledgement or greeting of any kind. The housekeepers with whom we shared an elevator when going down to check out were much friendlier and more accommodating.
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- Also Known As:
- Microtel Inn Onalaska (La Crosse Area) Hotel Onalaska
- Microtel Onalaska
- Onalaska Microtel