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“Good for a Night's Sleep”

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Microtel Inn by Wyndham Onalaska/La Crosse
Ranked #3 of 6 Hotels in Onalaska
Onalaska
2 reviews
“Good for a Night's Sleep”
3 of 5 bubbles Reviewed 12 June 2014

This was our first stay at a Microtel Inn. Had heard the rooms were not spacious, and that was okay, as just planning to sleep there, not spending much time in the hotel; had plans outside the hotel while in the area. Hotel is located near many of the area stops we wanted to make, so that was great! The room was clean and had what we needed. However, staff was not very helpful. Upon check-in desk staff received a phone call, so our check-in was completed during the call; we were not told our room number (thankfully it was written on the key card envelope), we were not given any sort of direction to our room, no discussion about breakfast or other offerings, not told that the lobby entrance is really the only entrance to the motel (for parking convenience in relation to room), and no confirmation that our check-in was even complete. And, with our many passings through the lobby throughout the remainder of our stay, not any acknowledgement or greeting of any kind. The housekeepers with whom we shared an elevator when going down to check out were much friendlier and more accommodating.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank Tracey D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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554 reviews from our community

Traveller rating
    135
    204
    122
    64
    29
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
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  • French first
  • Portuguese first
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  • Any
English first
Glen Ellyn
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 27 May 2014

Almost everything that you touched was worn out. Holes in the sheets, TV that the remote kind of controlled, lights that need a new bulb, windows that do not latch. The towels are lower quality than the ones I had in gym class in high school. "Breakfast" was a joke didn't even bother after the first day. Muffins, bagels and cereal, juice, coffee, and I think that was milk. All Carbs and sugar, not the way to start the day of driving. Several of the channels on the tv were very fuzzy and the one premium channel was bright red. Two beds in a room barely large enough for only one. Would not come back.

Room Tip: Stay somewhere else
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christopher S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager29873, Manager at Microtel Inn by Wyndham Onalaska/La Crosse, responded to this review, 9 June 2014
Dear Guest,
We are sorry hear that you did not enjoy your stay with us.
We strive daily for guest satisfaction in all areas of the hotel.
We thank you for bringing your issues to our attention and have taken the necessary steps to address/correct the issues. We are constantly striving to update the hotel and provide a better experience for our guests.

We hope you will choose to stay with us again in the future.
Thank You again,
The management and staff of the Microtel Inn by Wyndham Onalaska, WI
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Onalaska hotels

gregory, sd
Level Contributor
81 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 26 May 2014

We stayed here on a recent trip to WI. It was nice and quiet, and our room was smoke-free. Also had a nice breakfast. The staff was friendly and accommodating. The location was great . . . lots of shopping close by.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank julie b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager29873, Manager at Microtel Inn by Wyndham Onalaska/La Crosse, responded to this review, 9 June 2014
Dear Guest,
Thank for choosing the Microtel Inn by Wyndham in Onalaska, WI
We are glad you enjoyed and look forward to serving your needs whenever you are in the La Crosse/Onalaska area.

Thank You again,
The management and staff of the Microtel Inn by Wyndham Onalaska, WI
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Green Valley, Arizona
Level Contributor
446 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 478 helpful votes
5 of 5 bubbles Reviewed 24 May 2014

I always enjoy staying at Microtels as I like the room layout with the bench underneath the window for extra storage or seating and the lights running the entire width of the beds providing super light for reading.

What made this property stand out for me was the assistant manager who was on duty both days I was there. Once I checked in, he called me by name each time he saw me. Central Reservations had made a mistake in the type of room I needed, and he personally showed me each of the room options available to make sure the room was acceptable. He provided restaurant choices and directions. The front desk has discount coupons for Texas Roadhouse.

The room itself had a restful color scheme, comfortable beds, microwave, refrigerator, coffee maker, free Wi Fi that was easy to use, and a flat screen TV high up so it was not in your way. Both the room and common areas were super clean.

On the negative side, there are no restaurants within walking distance, the free breakfast was only mediocre (no hot items or yogurt-mainly juice, cereal, rolls, and bread), and the first time I stayed there I had trouble finding it as the Microtel and the Baymont are off by themselves away from the main drag.

I've stayed here several times over the last five years, and always feel it is a pleasant stay for a reasonable price.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager29873, Manager at Microtel Inn by Wyndham Onalaska/La Crosse, responded to this review, 9 June 2014
Dear Guest,
Thank for choosing the Microtel Inn by Wyndham in Onalaska, WI
We are glad you enjoyed your stay and look forward to serving your needs whenever you are in the La Crosse/Onalaska area.

Thank You again,
The management and staff of the Microtel Inn by Wyndham Onalaska, WI
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madison, Wisconsin
2 reviews
5 of 5 bubbles Reviewed 17 May 2014

Very clean rooms and comfortable bed. Room was very small but does the job. I was traveling alone so I just needed the internet and a place to sleep and it fulfilled both perfectly. Was undergoing renovations.

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ElenaNDi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager29873, Manager at Microtel Inn by Wyndham Onalaska/La Crosse, responded to this review, 19 May 2014
Dear Guest,
Thank You for the review. We are glad to hear you enjoyed your stay and that we met all of your needs. We hope you will choose to stay with us again the next time you are in the La Crosse/Onalaska area.
Thank You!
The management and staff of the Microtel Inn by Wyndham Onalaska, WI
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Microtel Inn by Wyndham Onalaska/La Crosse

Property: Microtel Inn by Wyndham Onalaska/La Crosse
Address: 3240 North Kinney Coulee Road, Onalaska, WI 54650
Phone Number:
Region: United States > Wisconsin > Onalaska
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Onalaska
Price Range (Based on Average Rates): £
Hotel Class:2 star — Microtel Inn by Wyndham Onalaska/La Crosse 2*
Number of rooms: 63
Reservation Options:
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Also Known As:
Microtel Inn Onalaska (La Crosse Area) Hotel Onalaska
Microtel Onalaska
Onalaska Microtel

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