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“Great Hotel” 5 of 5 bubbles
Review of DoubleTree by Hilton Pleasant Prairie Kenosha

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DoubleTree by Hilton Pleasant Prairie Kenosha
Certificate of Excellence
Cicero, Illinois
1 review
“Great Hotel”
5 of 5 bubbles Reviewed 18 August 2013

My husband and I and 2 granddaughters stayed for 2 nights,going to the beach and other fun things to do.Tonya checked us Had a small problem,but she took care of everything right away.This isn't the 1st time we've stayed there.The girls like the pool and the spa.The staff is very friendly and is always ready to help. As you can tell enjoy the hotel

  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cheryl J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jared H, General Manager at DoubleTree by Hilton Pleasant Prairie Kenosha, responded to this review, 4 September 2013
We are very pleased to see you had a wonderful experience with us! We cannot wait to see you and your family again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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386 reviews from our community

Traveller rating
    195
    92
    56
    23
    20
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Charlotte, NC
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 10 August 2013

Keep reading … this hotel is worth it. The Kenosha Radisson continued to impress our family from booking through checkout. We normally don't write about hotels as they are usually blah. The Kenosha Radisson is NOT an average hotel ... it is entirely customer-focused! We stayed there 8/2/2013-8/5/2013 and used their 'Bristol Renaissance Faire' package. Our family traveled from coast to coast to meet there for a mini-family reunion. Even though each party booked their own rooms at different times, Tonya at the Radisson made sure that we each had the same pricing and carefully explained the Faire package option, which included full menu breakfasts, Faire tickets, tips, and shuttles to and from the Faire. This hotel is immaculate, comfortable, and very well located with an outlet mall adjacent to its property. Tonya made arrangements for our rooms to be together on the same floor, same hall. Very appreciated! The rooms are on the spacious side and very well maintained. Every room we used had 'Sleep Number' beds, which were fun to experiment with and very comfortable. The breakfasts were first rate - delicious and sizable - and the hostess, who was very gracious, set a table for all for us each morning. She always had a smile and worked to make each breakfast all it could be. The service and food were consistently fantastic! The shuttle service to and from the Faire could not have been more convenient. The folks at the front desk were always friendly and helpful and accommodated our large party and one-off requests. Our room was immaculate each day and the housekeeper left sweet notes. Check in and check out were fast and easy and the prices were extremely reasonable ($149 for nights that included the package and package was worth at least $75 per room; per Tonya’s recommendation, we paid a lower rack rate on non-Faire nights). Some in our party used the pool and whirlpool and they were quite happy with them. We also walked to the outlet mall for some evening shopping since the mall was just across the parking lot. We flew in and out of Milwaukee (`30 minutes away) while others did so from Chicago (`60 minutes away). Even though this hotel is off the highway (I-94) we never heard the traffic in the hotel. Hotels are rarely worth writing about but the Kenosha Radisson is a treasure. If you're anywhere in the area, we highly recommend this hotel. How often can you report consistently friendly and customer-oriented staff in an immaculate and pleasant hotel? The Kenosha Radisson is it. P.S. The Jelly Belly distribution center is just down the road and offers free tours. It's a nice family activity that ends (of course!) in the gift shop. There is free jelly bean tasting, lots of merchandise, and all the jelly beans you can afford to take home. :-)

Room Tip: We used rooms 206, 207, 209, and 213. (Only 209 had a refrigerator and microwave. The others did not...
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  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Stripe3548
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jared H, General Manager at DoubleTree by Hilton Pleasant Prairie Kenosha, responded to this review, 4 September 2013
Thank you for your unbelievable review of our hotel. We could not help but share your experience with our entire team! It means a tremendous amount to us to get such great feedback and we cannot thank you enough. We look forward to your next visit to Kenosha!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Louis, Missouri
1 review
5 of 5 bubbles Reviewed 8 August 2013

We stay at this hotel every year for our wedding anniversary for 4 days. We go to the Bristol Renaissance fair for 2 days, then shop at the outlet mall for the other 2 days.

The staff is amazing. The restaurant is wonderful. I only wish I had more trips to this area so I could stay more. We live in St. Louis.

Room Tip: park at the hotel and walk to the shops
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  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TheshutterGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mayville, Wisconsin
1 review
5 of 5 bubbles Reviewed 23 July 2013

We have nothing to say but good. From service to food - all was exceptional. Our daughter was married at the Renaissance Faire followed by the reception, grand feast and dance at the Radisson. There were many glitches at the Faire but none at the Radisson. The facility was beautiful and the staff top notch and very helpful.

Room Tip: We found the king suite to be very comfortable and extra roomy.
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  • Stayed July 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Deb H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renee W, Guest Relations Manager at DoubleTree by Hilton Pleasant Prairie Kenosha, responded to this review, 24 July 2013
Hi Deb,
Thank you so much for sending out such a lovely review.
I have sent a copy of the review to the Chancery and to the entire team here at the Radisson.
Please let us know if you will be retuning next year for the renfaire, maybe an annual event for your daughters anniversary.

Please feel free to contact me anytime you will be in the area and need a room,

Renee' J Witkowski
Radisson Hotel & Conference Center
Pleasant Prairie, Wi
rjwitkowski@fhginc.com
262-857-3377
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Port Byron, Illinois
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 7 July 2013

We stayed here on a Saturday night and did the Ren Faire Package (room, 2 tickets to the faire and a free breakfast for 2). We have stayed here before several times. We checked in early (the room was ready when we got there) and were able to get our tickets to use on Saturday by calling ahead. Everyone was very friendly and helpful. The room was nice, no traffic or hallway noise during the night. The air conditioner worked well but was very noisy. I would get used to the noise and fall asleep and then wake up when it shut off and got quiet. Room was clean and nicely laid out, shower was fine (love the shower curtains,the long vanity and the large make-up mirror). The curtains shut tightly and kept out the light, but there was a large gap under the door that let in a lot of hallway light. There is no frig or microwave in the rooms. Bed was ok, I couldn't seem to get the right "number" on the sleep number bed. Also the bedspread makes a noise when you move around at night?? The WiFi connection worked good. The clock/radio light was so bright I had to cover it with a washcloth. The restaurant was wonderful!! We went down on Saturday night for dessert and sat in the bar, the food was fantastic and the gals serving us were too! Breakfast was just like we remembered it......the baked oatmeal is the best, and the service was good. We will stay here again.

  • Stayed July 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank loralee58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renee W, Guest Relations Manager at DoubleTree by Hilton Pleasant Prairie Kenosha, responded to this review, 24 July 2013
Thank you for taking the time to write a review. We greatly appreciate your comments. I have passed the compliments onto our entire staff. We look forward to seeing you again next year for the Ren Faire. For your next stay please ask for a suite, they have mini-fridge and microwave. We also have a few mini-fridges that can be put into the standard rooms as well.

Renee J. Witkowski
Guest Experience Manager
Radisson Hotel and Conference Center
Pleasant Prairie, WI
rjwitkowski@fhginc.com
262-857-3377
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rochester, Minnesota
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 26 June 2013

We stayed at the property while visiting relatives in Kenosha. Location did not disappoint us as the "Outlet Mall" is right out the front door. Nice shopping experience! The property is average for the Radisson brand...front desk staff...very helpful. Restaurant, The Chancery, wonderful eating experience, try the baked oatmeal...really!! Pool, fitness area, very nice. Room on the 6th floor was quiet. Clean but no mini fridge or microwave. Easy access on and off the freeway and noise level was ok. We had problems with the WI Fi for our laptop and tablet but they do have a nice business center on the main level. If your travels take you to the area, the hotel will meet your needs....and by all means, shop,shop,shop!!

Room Tip: We stayed on te 6th floor...nice and quiet. Elevators are very efficient....so "up" is go...
See more room tips
  • Stayed June 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Earlene_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renee W, Guest Relations Manager at DoubleTree by Hilton Pleasant Prairie Kenosha, responded to this review, 5 July 2013
Thank you for taking the time to review our hotel. I am glad you enjoyed your experience with us.

I see that you also enjoyed the outlet mall across the street. Please note that we offer a shopper's paradise package for your next trip.
I have passed your compliments on to the entire staff.
I also enjoy the baked oatmeal!

Again, thank you for your review.

Sincerly,

Renee' J. Witkowski
Guest Experience Manager
Radisson Hotel & Conference Center
262-857-3377
rjwitkowski@fhginc.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oak Park, Illinois
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 10 June 2013

Nice rooms, good food, great whirlpool, but above all superior service--and that last is the quality I value most. Good people going out of their way to make a good place better. On a previous stay we had a minor room malfunction--a noisy fan--that was quickly tended to, and the staff gave us a voucher for a free breakfast to compensate for the inconvenience. On this stay the desk manager went to considerable effort to locate the specific tea I requested, and on both stays the restaurant waitress was a delight. We'll be back.

  • Stayed June 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank greencello
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Pleasant Prairie Kenosha

Property: DoubleTree by Hilton Pleasant Prairie Kenosha
Address: 11800 108th St, Pleasant Prairie, WI 53158-1607
Phone Number:
Region: United States > Wisconsin > Pleasant Prairie
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Pleasant Prairie
Price Range (Based on Average Rates): ££
Hotel Class:3 star — DoubleTree by Hilton Pleasant Prairie Kenosha 3*
Number of rooms: 120
Official Description (provided by the hotel):
Located between Milwaukee and Chicago is our DoubleTree by Hilton Pleasant Prairie Kenosha hotel, just off I-94. Travel easily to various corporate headquarters from our hotel including Uline, Snap-On and Jockey as well as Lakeview Business Park. Take the complimentary hotel shuttle within 5 miles of the hotel. Travelers appreciate our many amenities including complimentary WiFi, the heated indoor pool and whirlpool and on-site dining at The Chancery. Get work done in the business center then head to the 24-hour fitness center to relieve some stress with a great workout. For a truly relaxing getaway, order room service and unwind in a spacious room or suite. Choose from one king or two queen beds in a standard room or opt for more space in a suite with a separate living area and additional sofa bed. Each room provides premium linens, a 42-inch HDTV, coffeemaker and updated bathrooms. ... more   less 
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Also Known As:
Radisson Hotel And Conference Center Kenosha
Radisson Hotel Pleasant Prairie
Radisson Pleasant Prairie
Pleasant Prairie Radisson

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