When I check in the staff is not very friendly. I ask for direction where the parade was she don't even know, I gave her the text from my son coach where it was she printed me the direction. When we went to our room as soon as we get off the elevator smell like someone smoking and we reach our room very smell bad call the FD and told them about the smell the operator just told me all the room was non smoking, I know that but did not even apology or offer to move to another room or can I send someone to spray I have to ask them if they could spray and she just said okay. I know I'm only paying friends and family rate but they should also treat me as your guest. In the morning we pass the FD to go for breakfast there's two agent at the front desk not even a GOOD MORNING towards the guest I have to say it to them and they just look at ask like " why are you saying good morning to us" when we reach the Restaurant the restaurant was close and there's one employee did not even ask just look at us and we have to say something to her what time the breakfast and she say 7am again not even apologies or Good Morning. Is this how you treat your guest? What happen to a good customer service? Some Marriott are not like this very friendly towards the guess.
- Official Description (provided by the hotel):
- The Marriott Racine hotel is situated conveniently between Milwaukee and Chicago and near Kenosha, Wisconsin, offering an ideal location for business and leisure travelers to the region. The hotel's beautifully renovated accommodations are complete with new flat screen televisions, new fitness center with state of the art cardio equipment, luxury bedding, high-speed wireless internet, and complimentary business center. The Marriott counts among Racine hotels with excellent proximity to the burgeoning arts community, Lake Michigan and local businesses. Nearby major companies include SC Johnson, Diversey Inc., Case New Holland (CNH), Putzmeister, Andis, BRP, Wheaton Franciscan Health, and All Saints. The brand new 20 & Oakes Bar and Grill features affordable dining in a relaxed atmosphere. Relax in Racine's largest indoor pool. Over 10,000 sq ft of flexible event space makes the Marriott popular among hotels in Racine, WI for weddings, reunions, meetings, spiritual retreats and conventions. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Marriott, Expedia, Hotels.com, Odigeo and Agoda so you can book your Racine Architect Hotel & Conference Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Racine Marriott Hotel Racine
- Marriott Racine