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“Clean, but watch out for manager”

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AmeriVu Inn & Suites
Ranked #5 of 8 Hotels in Rice Lake
Wisconsin
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Clean, but watch out for manager”
Reviewed 15 August 2013

This is a tough review to write. Hotel was clean which is what most prefer. But manager, Don, was like a hovering helicopter over guests and his staff. We felt really bad for how poorly he treated his staff.....condenscending, lack of respect, and just kind of creepy. We were in rice lake for a baseball tournament. I am quite sensitive to why a hotel would be hesitant and concerned. However, he made it all that more difficult. His staff said we were great, he made it sound like we were a pain. In fact on the last day he said he would be glad when we were gone so he could get his sanity back. Apparently he did not appreciate the 20 rooms booked for 5 days by the group....especially in a hotel that was not full! In his defense, he helped build the hotel, literally, and I understand his protectiveness over the facility. But, it's a hotel and if he wants to survive, he can't pick his guests all the time. The hotel is clean. Breakfast was blah, but likely because we were ther for so long. Waffles, dried donuts from the local Kwik Mart, apples, bananas, juice, coffee, toast. His staff was awesome. Hotel is fine for one night stay. Longer than that, then Don will hover enough to make it weird. Don is not a fan of kids so keep that in mind if you stay there with kids. The reviews by Mike D and Daniel9055 are more consistent with behavior we experienced. If I could rate his staff and Don separately, I would and they would be very different evaluations.

Room Tip: Maybe look elsewhere. We had some in our group stay at Best western down the road and had a better...
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank The Five E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ricelake, General Manager at AmeriVu Inn & Suites, responded to this review, 19 September 2013
Sorry, your team only had one or two rooms at the hotel. The other team were true sportsman and tried to include your kids in the activities, bowling, movie, pizza party. I'm sorry your whole group was at a different hotel and didn't stay here. That is no reason to be a poor sport and cause nothing but problems the whole week and constantly test the rules. Maybe you would like to think we posted our own good review. Look for a scan of the thank you card signed from the whole group of kids that stayed on the hotels web page! Put a end to false reviews.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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215 reviews from our community

Traveller rating
    66
    61
    34
    18
    36
See reviews for
106
33
9
43
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
unknown
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 August 2013

Don - the manager, had more rules than any hotel we have ever stayed at. You can drink beer in your room with the door closed and nowhere else. His bar opens at 6 pm. We watched him pour a gentleman's drink in the rocks. You need to buy drinks. Breakfast was horrible. No peanut butter - they were out all week. Room was filthy. Picked up a hotel towel to find a worm! If your room holds 4 people, you get 3 towels. Bathroom curtain had mold. The final straw was finding one moldy bed pillow (mold all the way across the pillow) and blood on the other bed pillow. The only reason for one star is because the staff was extremely pleasant in spite of who they worked for.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank travellerP2709QW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Rice Lake hotels

Cincinnati
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 August 2013

We stayed here last year and was very satisfied with the room and the staff. That is why we chose to stay this year and we were not disappointed. We will choose this hotel again in the future.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank Rick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about AmeriVu Inn & Suites

Property: AmeriVu Inn & Suites
Address: 1710 S Main St, Rice Lake, WI 54868-2914 (Formerly Days Inn Rice Lake Lodge and Banquet Center)
Phone Number:
Region: United States > Wisconsin > Rice Lake
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 8 Hotels in Rice Lake
Price Range (Based on Average Rates): £
Hotel Class:2 star — AmeriVu Inn & Suites 2*
Number of rooms: 50
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