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“Wow! What an experience!”

Kinni Creek Lodge and Outfitters
Ranked #2 of 3 Tours in River Falls
Attraction details
Trempealeau, Wisconsin
Level 4 Contributor
37 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
“Wow! What an experience!”
Reviewed 17 July 2014 via mobile

We had a tons of fun and some frustrations as well. The lady at the front desk seemed more interested in her phone call when we first arrived. Even after getting off of the phone she wasn't all that friendly. The two guys who took us to the entrance to the river were wonderful and very friendly. The river itself was a challenge but fun. We didn't have a lot of experience so it was more of a challenge than we thought itb would be. We thought it would have been nice if someone would've helped carry the kayak from the river when we were done. I know it says on their website that you have to do it yourself but it would've still been nice. After all we were paying $90! A suggestion to maybe put up a warning sign for the boat dock at the half way point. By the time we saw the sign it was too late. The biggest reason we rated this a three or average was the attitude of the woman. But hey we got two complimentary drinks!

Helpful?
1 Thank momshir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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19 reviews from our community

Visitor rating
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Date | Rating
  • English first
  • Any
English first
River Falls, Wisconsin
Level 3 Contributor
11 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
“Excellent Float, Beautiful Kinnickinnic River”
Reviewed 28 May 2014

No problems scheduling, pickup was right on time, friendly employees that were happy to answer questions. The float through the lower Kinnickinnic River Canyon was absolutely BEAUTIFUL!! We caught an 18" Brown Trout we had for dinner that night. Thank you Paige, we had a blast and will be back. We would recommend this trip to beginners as well as experienced kayakers looking for new waters.

Visited May 2014
Helpful?
Thank FishermanStephen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, Minnesota
Level 1 Contributor
3 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
“Disappointing and rude service but the river is beautiful!”
Reviewed 7 October 2012

We found this kayak day trip on Groupon. Being from Minneapolis, we weren't well-versed with Wisconsin kayak trips When we called to make the reservation, the owner was dismissive and not friendly. We are experienced kayakers and opted for the long trip, despite her trying to talk us out of it. She just kept saying it wasn't for beginners, even though we told her we were experienced.

We arrived on the day and were very excited. It was a beautiful fall day! There was about 6 different groups of 2-3 people and we all had a nice time meeting each other. When the owner arrived, she didn't seem excited to see us, didn't give the group instructions, no engagement whatsoever. She just handed us clipboards and told us to read and sign. She seemed annoyed with questions. Later she told us she was only working that day because "one of her college kids" needed the day off.

One pair of the people kayaking that day got off the river at the wrong spot as she didn't fully explain it to the group on departure. She gave no information about where to put in or take out unless you specifically asked prior to leaving but she seemed hurried in doing so. Rudely informed us that if we didn't arrive at the time we said we would, we'd have to find our own way back.

On the ride back after fininshing our trip, she continued to seem annoyed. One of the other kayakers tried to make conversation with her, asking how the Groupon was going for her. Her response was: "well, it's brought a different demographic than I'm used to", as though regular people were a frustration for her business. Everyone in the van was quiet after that as pretty much all of us were there on the Groupon.

Will not use her business again. If a different owner were to buy it, would definitely use.

That said, the river and the day was beautiful and it was a fun time outside our interactions with her.

Visited September 2012
Helpful?
4 Thank dovewriter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
River Falls, Wisconsin
Level 3 Contributor
12 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
“Beautiful Day!”
Reviewed 3 July 2012

My husband, sister, a nephew and i took their three hour kayak trip down the beautiful Kinnickinnic River in River Falls, Wi. From start to finish we had a great time! Fish jumping,ducks and bald eagles were just some of the sites we saw. The river is super clean and there are just enough obstacles -a few rapids, fallen logs and things for these novices to navigate that it made it fun and relaxing in other sections of the river where it was calm. I thought the owner, Paige was knowledgeable and very friendly. We will take this trip again!

Visited July 2012
Helpful?
1 Thank helen c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, Minnesota
1 review
common_n_attraction_reviews_1bd8 5 helpful votes
“About Kayak Renting”
Reviewed 3 July 2011

Called Kinni Creek outfitters to inquire about kayak rental. The lady on the phone was extremely rude and condescending. You would think that someone who owns her own business would like to be able to answer a few simple questions before booking a rental. Instead she was impatient and snotty. I will never rent from here and will steer people to other friendlier companies.

Helpful?
5 Thank missmaplelane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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