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All reviews separate bedroom within walking distance full size fridge heart of downtown excellent hotel place to stay convenient location free breakfast staff was very friendly exercise room definitely stay here again short drive waffles children's museum rooms were very clean the breakfast area we've stayed
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Reviewed 24 April 2018

Always an awesome stay at this hotel! We visit my parents in Sheboygan several times a year, and always stay here. The staff is super friendly, the breakfast is awesome, and we have rarely had any complaint about anything at the hotel!

Date of stay: April 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank pdoer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kullen S, General Manager at GrandStay Residential Suites Hotel - Sheboygan, responded to this reviewResponded 26 April 2018

Dear pdoer,

Thanks for your loyalty to the GrandStay! Your comments are greatly appreciated and we look forward to seeing you when you come to see your parents. Our returning guests are so special to us as many of them become like family and return several times a year with a welcoming smile. Thank you for taking the time to share your thoughts with those future guests who are looking for lodging accommodations in the area. Happy Spring!

General Manager
Kullen Schroht

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2018

This is 2nd time we stayed at this hotel. And I would gladly stay here next time we are in Sheboygan. The price, for a suite, was great. Overall, a great value.

The location is ideal - within walking distance of some great places to eat and drink. A short drive from the river front.

We did not need a suite, but I love staying in them anyway. The rooms are very nice, clean, well maintained and comfortable. The bedroom has a door that you can shut - and for an early riser, this is great. You can have access to the bathroom, living room and TV, without waking the other person. Some 'suites' have a half wall. There is a full kitchen - we don't need it, but it is there.

The free breakfast is OK - I was satisfied with what was offered. The usual stuff. Area was very clean, staff checked on it often. I told the staff that the juice wasn't working - he fixed it and brought me a glass of juice.

Our bathroom fan did not work - minor issue. I even forgot to tell them.

Date of stay: April 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 883katherinew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kullen S, General Manager at GrandStay Residential Suites Hotel - Sheboygan, responded to this reviewResponded 26 April 2018

Dear 883katherinew,

Thank you so much for your loyalty and for returning to our property for a second visit! We are appreciative of your comments and are glad to hear that you enjoyed our suites. You are so correct-the private bedrooms are a great bonus for our guests as they do allow for rooms for those early risers to get up without having to awake the others. We thank you again for your loyalty to the GrandStay and appreciate the opportunity to be your first choices for lodging in Sheboygan.

General Manager
Kullen Schroht

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Reviewed 24 April 2018

This hotel was in a great location. Right downtown and close to the theater & restaurants. The lobby & rooms were very clean. The staff was friendly and helpful. There is a nice breakfast included with hot & cold breakfast items included.

Date of stay: April 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Mimi I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kullen S, General Manager at GrandStay Residential Suites Hotel - Sheboygan, responded to this reviewResponded 26 April 2018

Dear Mimi l,

Thank you so much for all the great comments! It sounds as though you were able to take full advantage of our location and enjoy the beautiful weather we had this last weekend. Our historic theatre is located right across the street and they do provide many different entertainment opportunities for our guests throughout the entire year. We are always urging guests to check out their website as typically there is a show almost every weekend. Thank you for taking the time to post your comments and we look forward to seeing you the next time you come to Sheboygan.

General Manager
Kullen Schroht

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Reviewed 7 April 2018

No covered entrance at front or rear of hotel. Have to enter through the rear of the hotel--parking at the front is metered. It was snowing and walks were not cleared off in the evening and walks were packed with ice/snow; in the morning an attempt at shoveling the walks had been made but there was ice packed from the night before. Parking lot was covered in ice and snow. This hotel has parking in rear of the hotel with no ramp for suitcases to roll up and no automatic entrance. The sheer curtains cut off at one window and ripped on the other. Room was outdated and worn looking. Hotel allows dogs. I would recommend keeping them separate from your business travels who are trying to get work done and do not want to listen to barking dogs all evening. Breakfast was disappointing. Would not stay at this hotel again.

Date of stay: April 2018
  • Trip type: Travelled on business
    • Value
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    • Cleanliness
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Review collected in partnership with this hotel
Thank susandB1569WC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kullen S, General Manager at GrandStay Residential Suites Hotel - Sheboygan, responded to this reviewResponded 8 April 2018

Dear susandB1569WC,

We are sorry for your most recent stay and appreciate the comments you have shared. Our property does have a covered entrance at the front of our building and has many spots available for dropping off luggage/checking into the hotel. As for the parking lot, this is city owned and they are continuously cleaning the lot as they do their rounds around the city during all snowfalls. The parking lot is cleaned and salted hourly to make sure our guests are safe when walking to their vehicle. Moreover, we just recently received our new sheers so we are in the middle of removing the old ones and replacing them. We do apologize for your most recent stay and ask that you give us another try as we are updating the hotel with a new lobby, new pool area, new furniture and new items for our guestrooms. Thank you again for your feedback.

General Manager
Kullen Schroht

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Reviewed 6 April 2018

They cleaned the carpet midstay without notice. The rude manager wanted my one year old to crawl around on a wet carpet. Inconsiderate. The rooms were clean and the hotel was quiet. Breakfast was average.

Date of stay: April 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank peg1783
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kullen S, General Manager at GrandStay Residential Suites Hotel - Sheboygan, responded to this reviewResponded 7 April 2018

Dear peg1783,

Thank you for taking the time to share your comments. We do apologize for any confusion; however, all our guests were notified during their check-in that our carpets were receiving their quarterly professional cleaning. I appreciate your understanding in the situation and for allowing us to move you rooms and assist with the carrying of your luggage. We do apologize again for the miscommunication and thank you for sharing your thoughts on the cleanliness of our hotel.

General Manager
Kullen Schroht

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