This was our second stay here. The other time was approx. 10 years ago. That time, after getting checked in, we were gone for the day. Upon our return, we were not able to get into our room. When we got back to the front desk, we were told that they had moved us to another room. We never gave them permission to do this. The staff personnel had moved all of our belongings. They gave us no explanation for their actions. Later, when we returned home, I found that my sunglasses were missing. I called long distance to tell them this, & they eventually "found" my glasses & mailed them to me.
This time our room was never cleaned. When we complained, they told us we had our "Do Not Disturb" sign on the door. Yes, we did in the morning, but took it off when we left for the day. They said the housekeeping staff left at 1PM. I told them that it was not acceptable, & expressed my extreme displeasure. The breakfast, too, was OK, but nothing special. The entire motel smells of chlorine from the pool. This was our only place to stay, since everywhere else were booked.
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- Also Known As:
- Best Western Northwoods Hotel Siren
- Best Western Siren
- Siren Best Western