The only reason I didn't give it a "terrible" is that the food was good. It is so sad to see a restaurant that my wife and I have been going to for seventeen years decline. The previous owners/chef were amazing. Not only was the food world-class, the service and atmosphere were spot on. On our last visit (today!) we observed only two staff members running the front and waiting all the tables. Only two people! The phone rang a number of times and went unanswered. Tables waited for service. Our waitress was absent minded. Our water glasses were never refilled the whole time. People came in and stood waiting to be greeted. At first I was upset with our server, but in the end, I just felt sorry for her.
In the past, The Inn was much more "family friendly;" not so any more. When we asked for lemonade for our nine-year-old son, they said they didn't have any. When we asked for milk, they said they didn't have any. How can a restaurant not have milk . . . anywhere?? As we were waiting for our food, a family of six came in. There were a mother, father, two teens, a ten-year-old, and a five-year-old. After looking at the menu and asking about options for kids, they just got up and left. At the prices here that could have easily been a $300 - $400 check missed out on just because they were no options! In prior years we brought our son with us and they had offered to make a grilled cheese, grilled ham and cheese, chicken tenders, etc. This time, no such offers. Our waitress looked at us as if we were from another planet when we asked. We were just there one year before! And by the way, those kids' options they used to make were amazing and as up-scale as any of their other dishes.
As I said, the food was very good. It was of high quality and cooked well. Still, not as good as the previous chef/owner. Glaringly missing was her artistry of plate presentation. I used to get a filet that looked so beautiful it was almost a shame to cut into it. Now the plating is pedestrian, at best. The only saving grace, and I mean ONLY, is that the food was delicious. I wish that was enough. For the first time in forever, we will probably not return. So sad.
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