The quality overall has certainly gone downhill since we stayed here when it was a Super 8. The management does not appear to care about customer service. We had a room that the door would not latch and he at first offered to change rooms,then said we could stay in that room and just lift the door handle and door up when we closed the door. When we asked for a different room we were told that they weren't sure they had any others. During our three night stay we only saw 2 other parties staying there. How could we not have a different room when no body else was there????? The breakfast was only dry cereal or toast and english muffins. The toilet in the room was loose and felt like it would fall over every time we sat down on it. I also found it irritating that every time we left the hotel for a while we could not get our door "keys " to work and had to have the management reprogram the key so we could get in the room. Also there was usually no one at the desk and you had to call on a phone to get assistance. We will definitely not be going back to this hotel again. We also will stay at the Americinn in Thorp on subsequent trips.
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