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“Upon arrival key card didnt work (they did re-program it...”

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Days Inn & Suites Stevens Point
Ranked #9 of 13 Hotels in Stevens Point
Milwaukee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Upon arrival key card didnt work (they did re-program it...”
2 of 5 bubbles Reviewed 26 March 2013

Upon arrival key card didnt work (they did re-program it and then it did work) overall unclean bathroom. Soap dish had lots of dirt and used soap on and in it. There was even a used wash cloth hanging from the shower curtain rod. Lots of kids running up and down the hall until about 9 or 10pm.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
1 Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DaysInnStevensPoint, General Manager at Days Inn & Suites Stevens Point, responded to this review, 28 March 2013
I would like to start out by saying sorry. There is no excuse for a poorly cleaned bathroom. This truly is not the norm for our property, and I am sorry that your experience with us was not up to your (and our) standards. The staff is aware of the issues that we encountered this past weekend and we are working hard to improve our process in order to ensure a clean and comfortable room for every guest, every time.

While I am upset that these problems occurred, I am grateful that we have a vocal customer base to keep up aware of our successes and failures. I hope that in the future you will give us another chance, because I am positive that the next time your room will not only meet your expectations, but exceed them!

Thank you for your review and for helping us become a better "home away from home" for our guests.
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284 reviews from our community

Traveller rating
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    85
    52
    31
See reviews for
98
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73
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Seattle, Washington
2 reviews
4 of 5 bubbles Reviewed 19 March 2013

This may not be the fanciest of hotels, but I was thoroughly impressed with how CLEAN and fresh the place is. Obviously a lot of attention goes into both customer service (I arrived late with no reservation on a weeknight, but was quickly welcomed and efficiently checked in), and into caring for the rooms and public areas. I've been in much more expensive hotels and many of them couldn't come close to comparing to how clean the place felt. Plus, simply having the added amenities of a refrigerator in the room and breakfast makes this a great value. It was exactly what I needed after an exhausting drive and before a long day of meetings.

Thank you!

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mpakasary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DaysInnStevensPoint, General Manager at Days Inn & Suites Stevens Point, responded to this review, 28 March 2013
Thank you for taking the time to review our property! We strive everyday to make sure our rooms are clean and comfortable for our guests. It is our goal to make each and every guest feel at home while they are traveling. Our price may not show it, but we try to offer the most "bang for your buck" when it comes to amenities. From our 10 Mbps High-speed internet to our free continental breakfast, we are always looking to be as close to our competition as we can without passing all the costs onto you, the people who make our jobs worthwhile!

We'd offer to take your place in those meetings, but I'm afraid the best we can do is offer you a bed for the night when they're over!
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Phillips
1 review
5 of 5 bubbles Reviewed 4 March 2013

Thank you, our stay was last minute and we were able to get the exact type of room we needed, and were satisfied.

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank Miles P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DaysInnStevensPoint, General Manager at Days Inn & Suites Stevens Point, responded to this review, 5 March 2013
Miles,

We are happy that you choose us and that it worked out so well for you. We see a lot of "last minute" stays in our business, because lets face it, hardly anything goes as planned when it comes to traveling. I hope that every time this happens to anyone we are able to accommodate them and make their traveling a little less hectic and a lot more enjoyable!

Next time, perhaps your plans will include staying with us without the last minute struggles? We hope so! Thank you for taking the time to leave us a positive review.

Hoping you travels are safe and "as planned" from here on out,

David Bleuer

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Days Inn & Suites Stevens Point

Property: Days Inn & Suites Stevens Point
Address: 159 Division St N, Stevens Point, WI 54481-1150 (Formerly Stay Inn & Suites Stevens Point)
Phone Number:
Region: United States > Wisconsin > Stevens Point
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
Ranked #9 of 13 Hotels in Stevens Point
Price Range (Based on Average Rates): £
Hotel Class:2 star — Days Inn & Suites Stevens Point 2*
Number of rooms: 82
Official Description (provided by the hotel):
Located in Stevens Point, WI directly off Interstate 39 on Exit 161,Business Hwy 51 just and only 1/2 mile from the University of Wisconsin, Sentry Insurance, Saint Michael's Hospital, Rice Medical Center, and Ministry Medical Center.Stop in, put up your feet and enjoy free continental breakfast and high speed internet.within walking distance from the University of Wisconsin-Stevens Point. This Stevens Point, WI hotel is close to area points of interest, including the annual Iola Old Car Show, Stevens Point Brewery, Rib Mountain State Park, Sentry Insurance, Sentry World sports complex and Green Circle Trail, a 24-mile nature trail circling the entire Stevens Point area. The Central Wisconsin Airport is 20 miles and the Stevens Point Municipal Airport is only three miles from the hotel. A variety of popular restaurants are located nearby.Full-service accommodations include:Free deluxe continental breakfast featuring Free local calls Meeting room This Stevens Point, WI hotel provides business travelers with conveniences like free high-speed Internet access, data port telephones and access to fax services. The hotel features Kitchenette suites. All rooms have refrigerators, microwaves, coffee makers, irons and ironing boards.Whether traveling for business or pleasure, ... more   less 
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Also Known As:
Stay Hotel Stevens Point

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