Terrible stay, and expensive. No rooms have a view of the water, ours had a view of a concrete parking lot, and we paid $160. There are much cheaper and beautiful places to stay in Door County. And the service is better at a campground. Here are some of the gems to expect:
If you call to make changes to your reservation, expect the desk clerk to blame you when he can't find your reservation. Expect him to accuse you of making the reservation under someone else's name even though your credit card was charged. Expect him to then accuse you of making a reservation at another hotel...even though your credit card was charged. Then expect him to try to end the phone call with you. When he finally finds out he couldn't find your name because another desk clerk spelled your name wrong (although she suspiciously was able to spell it correctly when charging your credit card), expect him to pretend he didn't just treat you like you're an idiot.
If you're coming for a wedding that starts at 4:00, know that check-in is at 3:00. Expect it to be like pulling teeth to get an early check-in so you have time to get ready for the wedding. Expect the front desk clerk to say, "well I don't know what I can do" when you call ahead to ask, and then expect to have to explain to her that she could ask the cleaning people to clean your room first. Expect her to be extremely inconvenienced by your request.
Expect that the rooms will not have basic amenities that are typical even in the cheapest motels such as hairdryers and an iron/ironing board, or even a menu for the restaurant downstairs.
When you call down to the front desk for said unprovided iron/ironing board, expect the employee to be rude and totally inconvenienced by your request. She will send an ironing board "if the cleaning people are not too busy."
When you get out of the shower and realize that a hair dryer is *also* not provided, and exclaim to your partner how it's "[--] ridiculous" that those are not standard, either, expect an employee to overhear your rant through the wall and, seemingly nicely, bring a hair dryer to your door. But when she does it she'll rudely tell your partner that she's "just trying to prevent a meltdown." (For the record, after the ironing board debacle, I was prepared to go to the wedding with wet hair to avoid having to ask the front desk clerk for a hair dryer at all)
If you get a beer at the bar, you can bring it to your room, but if you dare to stop anywhere on the way to your room, such as the lobby, prepare to be rudely reprimanded by the staff.
If you're at a wedding out on the lawn, be prepared to not be able to hear anything because of the traffic passing by on the highway.
When they're hosting a wedding, expect them to put up a sign at the bar of the reception drink choices. When you ask for one of the drink choices, expect the bartender to tell you those are not available, and when you point to the sign, expect her to say, "don't shoot the messenger," then take the sign down, and then *put it back up* five minutes later even though you *still* can't order those drinks.
Be very clear that you need a pet friendly room. Make sure you are in one of their six pet-friendly rooms. If not, there is hell to pay. $250.00 to be exact.
- Official Description (provided by the hotel):
- Leathem Smith Lodge went out of business in 2007 and was recently purchased and reopened as The Lodge at Leathem Smith in 2011. The Lodge is the place in Door County for upscale guest rooms, impeccable Suites, fine casual dining, meetings, wedding receptions, banquets and recreational facilities tendered to their guests with great pride and attention-to-detail professionalism - all part of your ideal stay in Door County at Leathem Smith Lodge. ACCOMMODATIONS: Our many guests have found the guest rooms live up to our standard of Casual elegance at Door County's historic Lodge Resort, all at affordable rates. The Lodge guest rooms include 16 Suites... 475 Sq. Ft. Commodore (2) and First Mate (2) junior suites, 650 sq. Ft. Two-room Captain's Suites (10) and 740 sq. Ft. Two-room Admiral's Suites (2)... Are decorated with 14 different styles of Thomasville furniture and our 32 deluxe hotel rooms are furnished in Broyhill, Thomasville and American of Martinsville. Our Harborside is a one-story building which is approximately 50 yards from the main Lodge. All 15 guest rooms are accessed from interior lobbies and corridor. Each guest room has a patio to relax...'Across-the-street' view to the water. ... more less
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- Also Known As:
- The Lodge At Leathem Smith Hotel Sturgeon Bay
- Leathem Smith Lodge
- Leathem Smith Hotel