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“Hospitality Beyond Expectations”

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AmericInn Lodge & Suites Sturgeon Bay
Ranked #7 of 17 Hotels in Sturgeon Bay
Certificate of Excellence
Genoa
1 review
“Hospitality Beyond Expectations”
5 of 5 bubbles Reviewed 11 November 2013

-Room very comfortable & clean.
We were in for the football game but a day early.We experienced car trouble and was unsure of when mechanic would be done the day of check-out. The manager invited us to stay in our room a few hours past check-out, preventing us from "having" to rebook another day AND find a spot for all of our luggage. The staff was very friendly although we were rival chicago bear fans in for the GB game.I felt very comfortable there. Would definitely go back again.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with AmericInn Hotels and Suites

Helpful?
Thank Cathy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa W, General Manager at AmericInn Lodge & Suites Sturgeon Bay, responded to this review, 15 November 2013
Dear Cathy P,

Thank you for taking time to share about your recent experience with us. I am so glad we were able to help you in your difficult situation. We certainly do appreciate your kind words and we do look forward to having you with us in the future. Next time though the Packers will win!

Best Regards,

Lisa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

276 reviews from our community

Traveller rating
    166
    73
    27
    7
    3
See reviews for
90
115
12
27
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • Any
English first
Iowa
Level Contributor
89 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 bubbles Reviewed 29 October 2013

We stayed on a weekday night and had a king bed with fireplace suite. Everything was clean and neat in the room and there was enough pillows and blankets for everyone. It was a little small but very functional. The pool area was very nice and the kids loved that. I was a little turned off by the fact that everytime we came back to the hotel there was an employee right out front smoking on their break, isn't there somewhere in the back area that they could go? It was just not appealing when you pulled in the parking lot. The breakfast left alot to be desired and i think over half of it was thrown away. Overall it is a good value compared to other places in the area, but don't expect too much. It really could be a great hotel instead of just a good hotel.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NoCampingJustHotels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elkhorn
1 review
5 of 5 bubbles Reviewed 28 October 2013

We stayed 2 nights and were impressed with the quality of the hotel overall. Everything was clean, efficient, friendly staff and great breakfast at a reasonable price! The location was excellent and quiet.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with AmericInn Hotels and Suites

Helpful?
Thank Joann M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wisconsin
1 review
4 of 5 bubbles Reviewed 22 October 2013

We stayed at the AmericInn in Sturgeon Bay while passing through from a Packers game to Sister Bay. Most Door County hotels require a 2 night minimum and AmericInn does not which is why we chose it in the first place, coupled with the good reviews on TripAdvisor. The staff was friendly and knowledgeable about the area. The pool/hot tub area is clean and open late for adults only. The room was clean and spacious enough for our needs. Overall it was a good experience and I would recommend it if you are looking for a hotel at a fair price for what you get.

Stayed October 2013, travelled as a couple
Helpful?
Thank Shamie47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa W, General Manager at AmericInn Lodge & Suites Sturgeon Bay, responded to this review, 26 October 2013
Dear Shamie47,

Thank you very much for taking time out to share about you recent experience at our hotel. We are very pleased that you enjoyed your stay and the Packers won!

We look forward to seeing you again on your next trip to Door County.

Most Sincerely,

Lisa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hattiesburg, Mississippi
Level Contributor
114 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 16 October 2013

We arrived to the hotel on a Wednesday night about 8pm, I had reserved one of the King Suites with Jacuzzi tub. The employee behind the counter was not friendly at all. There was no greeting other than "Name?". I do not recall the employee even making eye contact with me.

The room was very nice and spacious. The bed was very comfortable. Bathroom was average. You could easily fit several people in the room as the bedroom is actually separate from the room with the sleeper sofa and the tv. The weather was too warm to use the fireplace in the room, but the tub was definitely put to use.

Upon checkout the next morning, I was again not greeted or even told to have a nice day. I can say that the only employee who generally seemed to enjoy being at work was the lady doing the breakfast. She was very friendly.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BizzleRN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa W, General Manager at AmericInn Lodge & Suites Sturgeon Bay, responded to this review, 24 October 2013
Dear BizzleRN,

I appreciate the time you took to share about your experience at our hotel. I am sorry to hear the staff didn't live up to the expectations touted in all of our great reviews. It is definately not typical of the staff to be anything but helpful and welcoming. I do apologize for that and am glad that you did enjoy our accomodations.

Thank you for honestly sharing and keeping us constantly on our toes to give all of our guests a great experience at our hotel. WE will definately work on those areas that need it. I do hope you will visit us again in the future and have an experience that is more like those shared by other contributors.

Most Sincerely,
Lisa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Trempealeau, Wisconsin
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 30 September 2013

Nice clean and comfortable. We traveled with our dog and I feel the $25. extra per night is a little expensive. I have stayed at other hotels and been charged anywhere from $0.00 to $25. so it's on the highest end.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with AmericInn Hotels and Suites

Helpful?
Thank Ted H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wisconsin Dells, Wisconsin
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 28 September 2013

I would recommend this motel to anyone staying in the Sturgeon Bay area. The motel is clean, quiet, and affordable. Close to restaurants, the Bay, and Target. Warm, inviting atmosphere with a fireplace in the lobby.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dakotabar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about AmericInn Lodge & Suites Sturgeon Bay

Property: AmericInn Lodge & Suites Sturgeon Bay
Address: 622 S Ashland Ave, Sturgeon Bay, WI 54235-3844
Region: United States > Wisconsin > Door County > Sturgeon Bay
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Sturgeon Bay
#5 Family Hotel in Sturgeon Bay
#7 Romantic Hotel in Sturgeon Bay
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — AmericInn Lodge & Suites Sturgeon Bay 2.5*
Number of rooms: 45
Official Description (provided by the hotel):
The AmericInn Sturgeon Bay welcomes you to Door County. We are conveniently located at the first intersection in Sturgeon Bay, Door County. Enjoy our free Hot, Enhanced Perk Breakfast Buffet every morning. Enjoy new 32" HD LCD televisions while relaxing in your quiet guest rooms or take a dip in our warm pool & spa. We are now partners with Anytime Fitness to meet the increased demand of our active guests. We look forward to welcoming you to the end of your day. ... more   less 
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Also Known As:
Americinn Lodge And Suites Sturgeon Bay
Americinn Lodge & Suites Sturgeon Bay Hotel Sturgeon Bay
Americinn Hotel Sturgeon Bay
Americinn Sturgeon Bay

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