Overall my husband and I had a great time at the West Shore Resort.
Pros: The grounds were beautiful and our view of the lake was amazing. We liked that it was quiet and the grounds were clean. The 24 hour coffee was a nice touch. Our unit was always clean and taken care of.
Cons: It was a little far away from the rest of Door County but we just made full day trips to the other towns so it wasn't too big of a deal. It would have been nice if there was some kind of breakfast offered - - even just some fruit and bagels or something. There is nothing nearby without getting in the car and driving.
The thing that bothered us the most was the attitude of quite a few of the women (not all - a couple were very nice) sitting at the front desk. They would answer the questions you would ask but it seemed as if it was an effort. One time my room key stopped working and the woman seemed annoyed that she had to reprogram our keys and gave me a lecture about not keeping it near credit cards, etc. The most outstanding lack of customer service was when we checked out on Saturday morning. The woman took my credit card, handed me the final receipt and went back to what she was doing. Not one word such as thanks for coming, hope you had a nice stay, nothing, nada. It was so cold it left us with a really bad last feeling about the place.
- Official Description (provided by the hotel):
- Westwood Shores Waterfront Resort is located less than five miles north of the heart of Wisconsin's Sturgeon Bay on scenic Bay Shore Drive. All of our 38 suites have a breathtaking view making it a favorite vacation spot of guests coming to enjoy the splendor of Door County. Westwood Shores has a wide variety of year 'round activities including: heated indoor and outdoor swimming pools, shore-front picnic areas, complimentary paddle boats (in season), wireless high speed wireless and much more! Our spacious suites were redecorated in 2017 - that means new carpet, new paint, new furniture and all new accessories. The best part of our suite though is still the sunset view from each and every balcony. Our lobby features complimentary coffee, tea and hot chocolate and a place to relax and check your email. We are just three miles north of Sturgeon Bay so its an easy drive to restaurants, parks and attractions. We are also the perfect base for discovering all of Door County! ... more less
- Reservation Options:
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- Also Known As:
- Westwood Shores Waterfront Hotel Sturgeon Bay