We have been staying at this hotel every summer for the past 7 years. For the most part the overall experince has been o.k but has been deteriating evry year. This year it hit rock bottom! When we checked into our premium room there was a huge black stain on the carpet which lookd as a german shepard had given birth to a litter of puppies. The srevice was non existent.... we sat in the outside bar area for 20 plus minutes just to get a server. Once waited on the food took for ever and then we got no silverware, water and the order was incorrect. They were supposed to have a a band one of the afternoons and that never happened. They also would not serve roomservice after 8 p.m. It actually started to turn into a joke how inept this entire place was. They no longer have an ATM machine and we were forced to leave the premise to go to a nearby bank. Our actual rooms were not clean until after 4 p.m. Please understand that I don't have high expectation levels going to Door County in the summer months, but this place should be condemned. Quite frankly, I tried to be polite and point some things out to the staff, but no one seemed to give a damn. My wife and I decided to drive over to the Glidden Lodge for dinner and we've already made reservations for next year. Adios Stone Harbor.
- Also Known As:
- Stone Harbor Hotel Sturgeon Bay
- Stone Harbor Sturgeon Bay