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“Bad experience”

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Best Western Maritime Inn
Ranked #5 of 17 Hotels in Sturgeon Bay
Certificate of Excellence
Reviewed 14 July 2013

Arrived before check-in time and room wasn't ready. So, signed in and went to visit friends. Came back at 8 pm only to find that the room we were assigned hadn't been cleaned. Bed was unmade, towels on floor, wastebasket full. Person on duty said that we would have to take another room on the 2nd floor. That would have been fine except that there is no elevator and I am suffering from severe osteoarthritis of the knee and have trouble with stairs (the equivalent of two flights at this hotel) Very inconvenient and painful for me. Wanted to ask for a discount for the hassle of it all but my husband didn't want to argue. I may write a complaint directly to the manager soon. It certainly put a damper on our visit to Door County.

Room Tip: Get a 1st floor room if you have any trouble with stairs. No elevator here.
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  • Stayed: July 2013, travelled with family
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2  Thank Illinoistraveler48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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487 - 493 of 541 reviews

Reviewed 13 July 2013

No fridge and no thermostate for the AC unit. Overall the hotel was not bad, but it is a very old. They need to change the carpet all over the hotel. The AC units need to have tempreture control. The staff people were friendly.

  • Stayed: July 2013, travelled on business
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Review collected in partnership with Best Western
1  Thank Nidal A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2013

This is an old motel in the heart of Door County. Nothing fancy. I think it is a great location to stay at if you are seeing all of Door County. You are 50 miles from the tip of the County and 50 miles from Green Bay. The place is old but is well maintained for being that old. If you want something nicer, go to one of the B&Bs and spent 2 to 3 times more. The breakfast is your standard Best Western meal. They have a nice pool and a staff that is very friendly.

Room Tip: The pool and breakfast area can be noise so if you want quiet - get a room on the another end.
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  • Stayed: July 2013, travelled as a couple
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Thank Denarii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2013

We spent 2 nights here in June and had a great stay. We spent two days biking in the area and used this hotel as our base. The rooms were comfortable and ours included a microwave and refridgerator. Having the fridge was very nice as we were able to store our drinks and water bottles in it overnight. The breakfast was what you would expect for a Best Western. The Belgian Waffle maker was having problems and so was the waffle batter. So we skipped the waffles. We used the pool once and it was refreshing. Would we stay here again? Sure we would. The restaurant across the street is a must eat at place.

  • Stayed: June 2013, travelled as a couple
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Thank JC_2kids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2013

Super Friendly staff! Someone was always at the front desk ready to help assist us. Kristin was especially helpful with our TV remote and sight seeing advice. Spot on with the state park Lake Michigan side Kristin! A must see! The hotel was quiet, clean, comfy bed, newer tv, good breakfast. Your basic hotel stay with exceptional staff! No elevator- so note that if you have stair issues you will want to request 1st floor. The a/c unit was a newer one and quiet. We would go back!

  • Stayed: July 2013, travelled as a couple
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Thank Kathy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2013

I stayed here with my mom and my friend overnight for the Door County Lighthouse Festival last weekend. This was our first time to the area and we chose this hotel because of the value of the room after searching other local accommodations. The check-in process was extremely smooth and quick and the front desk staff were friendly and interested in our stay. I noticed the one employee was wearing a CTA (Certified Tourism Ambassador) pin, so I felt confident I could ask her anything about the area. We had a double queen bed room that was clean and comfortable; loved that we had free Wi-Fi. We walked across the street for our 10% off discount (just showed our room key card) at the Neighborhood Bar & Grill. We didn't use the pool area or hot tub at all. The mini fridge in our room was a great feature as we were packing a lunch for our travels the next day. The complimentary breakfast was fine. Not overly impressive but had several food choices. The staff had slid the room receipt under our door so check-out was simple as well, just handed our room keys over at the front counter.
Overall it was a great stay and fit our needs at a good price; I would stay here again. Some negatives were that the top plug on most of the outlets in our room were loose and unusable and that the shower handle was confusing so we had some trouble turning on the water. There were plenty of plugs so with some maneuvering we were able to get all our gadgets (phones and cameras) charged and although it took a little longer, the shower got running fine.

Stayed: June 2013, travelled with friends
2  Thank Schmeminemone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2013

  • Stayed: June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
2  Thank Kathryn C
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Additional Information about Best Western Maritime Inn

Address: 1001 N 14th Ave, Sturgeon Bay, WI 54235-1225
Phone Number:
Region: United States > Wisconsin > Door County > Sturgeon Bay
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Sturgeon Bay
#8 Romantic Hotel in Sturgeon Bay
Price Range: £48 - £93 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Maritime Inn 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Best Western Maritime Hotel Sturgeon Bay
Best Western Sturgeon Bay
Sturgeon Bay Best Western

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