One of the joys of being on the Three Lakes Chain, or boating any body of water, is being able to go out to eat. It's fun to arrive somewhere by boat, walk up the pier and enjoy good company and good food at a lakeside restaurant.
We have visited the Pine Isle several times over the past 5 years that we've vacationed on the chain. Last summer (2012) the lack of friendly staff was memorable to us all. With the Pine Isle being one of the only restaurants on the chain for dinner, we decided to give them another shot this summer (Aug 10-17th). Our first visit on this vacation was on Saturday, August 10th, and I'm looking at a receipt from 6:52pm. If your the owner reading this, please talk to your waitress who was working at this time, and further soured the reputation of your restaurant with us. Her attitude was cold, uncaring, and completely unwelcoming. It became apparent that our family of four was nothing but a burden to her during our visit. WAITSTAFF, you can really make someone's stay memorable with smile, and welcoming attention to your customers. This young lady would be fired immediately if she was part of my staff. It really is too bad because your hot wings were awesome!
I mentioned that the Pine Isle is one of the only restaurants on water in Three Lakes, and the hot wings were awesome. Sooooo, we decided to give the Pine Isle another shot (for the hot wings). We visited again on Aug 16 at 4pm. The bartender working at this time was very good and attentive, friendly and welcoming. I noticed miss pissy pants waitress was also working (again without a smile) for a private birthday party taking place. We ordered another great batch of hot wings as an appetizer, then planned to go to dinner somewhere else. The wings took so long to arrive that we had to cancel our dinner reservations, and decided to have a fish fry at the Pine Isle. For dinner, we were tended to by a young, new waitress who was very friendly and welcoming. She came out to apologize several times because the food took just over an hour to arrive from the time we placed our order. The fish was tasty, but after spending 3 hours at the Pine Isle listening to alternative rock blasting out of the outdoor speakers, swatting flies, staring at tables covered in empty beer cans and cups and dirty napkins, and watching pissy pants waitress serve the private party, we had enough.
We will likely be back to the Pine Isle next year, but only because of your hot wings and your monopoly on the lakefront restaurant biz. Waitstaff: putting on a smile and making someone's visit to the Pine Isle fun would probably get you some good tips, and make the restaurant a place to look forward to visiting.
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