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Microtel Inn & Suites by Wyndham Tomah
Ranked #2 of 11 Hotels in Tomah
Certificate of Excellence
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508 reviews from our community

Traveller rating
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    70
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    10
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
Walker
2 reviews
Reviewed 5 March 2013

Room was small but sufficient. Everything was well worth it if....... My 3 complaints: 1. at breakfast the "breakfast lady" used her finger to wipe off waffle container after she filled cups, then proceeded to wipe what was left on her finger into the waffle mix that was being put back in the fridge. 2. the morning manager had a small dog behind the counter that had crapped on the floor. 3. the beds and pillows were VERY hard, almost impossible to use. I would highly reccomend this hotel if not for the those 3 things.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank Leo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NorthsideTomah, Manager at Microtel Inn & Suites by Wyndham Tomah, responded to this review, 13 March 2013
Dear Valued Customer,

I had the privilege to meet with you that morning you expressed or frustrations and concerns about your visit to our hotel. Up until I read this I was unaware that your stay was made worse because of the pillows being too stiff and my puppies accident. The concern about the waffle batter was made very clear to me and the proper measures were taken to obtain excellence in food service and food handling with our employees.

We are professionals and I am sorry that one of mine made a bad decision that morning. I would never train someone to do that in any occurrence for the fact it is not sanitary. I made sure that the rest of our customers were not in any real danger by making fresh batter right away after apologizing to you about your one complaint.

I apologize to everyone about my puppy that had an accident behind our desk that morning, and he was sorry it happened too because that’s not the impression we want for the hotel. Dingo is there to provide a comfortable greeting feeling and I consider part of the team. I am glad that you were happy with everything else from the cost efficiency to the cleanliness of the guest rooms.

I hope you will give us a chance to prove excellence in the future as we are truly sorry about your imperfect experience at our hotel. Thank you again for expressing your concerns with me.

Matthew Markin
Assistant Manager
Microtel Inn and Suites by Wyndham of Tomah
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River Falls
1 review
Reviewed 5 March 2013

Staff was helpful and made the breakfast available to our team members who had to leave earlier than the scheduled time for serving. It was much appreciated! They went above and beyond for us. Thank yoiu

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank Michelle H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NorthsideTomah, Manager at Microtel Inn & Suites by Wyndham Tomah, responded to this review, 13 March 2013
Dear Valued Customer,

It was our pleasure to have your group with us last month. Any time we have a customer that needs an early start to their day by getting some of our free breakfast before breakfast hours is not an issue at all. By request we can have the breakfast out as early as needed and everyone should know we have our self-serve waffle makers and plenty of maple syrup to go around.

We don’t have any hot items like eggs or sausage, but a healthier choice in the morning like non-fat yogurt, hard boiled eggs, wheat toast, milk, and fresh coffee will be sure to get you going. Please let us know as we are always open to suggestions about what items our customers would like to see on our breakfast menu.

Thank you again for your business and support and we hope to see you again in the near future. Like us on Facebook and catch all of the latest deals, events, and special news about the Microtel in Tomah Wisconsin.

Matthew Markin
Assistant Manager
Microtel Inn and Suites by Wyndham of Tomah
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mentor, Ohio
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 21 February 2013

Although the room was a bit on the small side, but was clean, very comfortable, and cozy warm on a January night that hit 14 below. Good wireless internet service. I recommend this hotel and will stay there again.

  • Stayed January 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NorthsideTomah, Manager at Microtel Inn & Suites by Wyndham Tomah, responded to this review, 13 March 2013
Dear Valued Customer,

This winter has been very long and cold, but luckily we always keep it cozy and comfortable here at the Microtel Inn and Suites By Wyndham in Tomah. Thank you for your kind words about our hotels updated wireless services and comfortable atmosphere. I know that some of our rooms are on the small side, but we do provide rooms with additional beds for only the cost of an extra person.

I advise all of our customers to use the Microtelinn.com website for booking reservations to our hotel because we always have the best deals and great customer services especially in the winter when the weather can be harsh for travelers and tourists.

Thank you again for the experience details you provided to our hotel. We hope to be of service in the future again and maybe on a night where it is not a dreadful 14 below zero outside.

Matthew Markin
Assistant Manager
Microtel Inn and Suites by Wyndham of Tomah
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Microtel Inn & Suites by Wyndham Tomah

Property: Microtel Inn & Suites by Wyndham Tomah
Address: 115 W Andres St, Tomah, WI 54660-3205
Phone Number:
Region: United States > Wisconsin > Tomah
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#1 Best Value Hotel in Tomah
#4 Family Hotel in Tomah
Price Range (Based on Average Rates): £
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Tomah 2*
Number of rooms: 60
Official Description (provided by the hotel):
Discover the best kept secret in Wisconsin at Microtel Inns & Suites Tomah hotel near Wisconsin Cranberry Discovery Center. Our hotel is within easy driving distance of area parks, museums and entertainment. Jump start an early morning with free continental breakfast and an energizing workout in our fitness room. Stay up-to-date on your email with free Wi-Fi Internet access, and ask our 24-hour front desk staff about must-see area attractions. Our pet-friendly hotel offers guest laundry services, in-room microwaves and refrigerators and free parking for vehicles of any size. Handicapped-accessible rooms and kitchenette suites are available at our hotel in Tomah, Wisconsin. ... more   less 
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Also Known As:
Microtel Inn And Suites Tomah
Microtel Inn & Suites Tomah Hotel Tomah
Microtel Tomah
Tomah Microtel

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