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“Great Stay....Great Staff”

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Holiday Inn Express Hotel & Suites Madison-Verona
Ranked #2 of 4 Hotels in Verona
Certificate of Excellence
Reviewed 17 June 2013

The Hotel was clean and quiet and the staff couldn't have been better. The breakfast was typical, but the breakfast workers were exceptional. We were in town for a wedding and this was perfect. The front desk was very helpful and very polite.

  • Stayed: June 2013, travelled with family
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Thank Floyd80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Online_Relations12, Public Relations Manager at Holiday Inn Express Hotel & Suites Madison-Verona, responded to this reviewResponded 19 June 2013

Hi Floyd,

Thanks so much for writing us a review; it's great to hear from our guests (especially when they have kind things to say!)

We hope to see you again soon, Floyd.

Best,
Sam, on behalf of Holiday Inn Express Hotel & Suites Madison-Verona

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Reviews (255)
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165 - 171 of 256 reviews

Reviewed 13 June 2013

My signifcant other had 3 separate weeks of training scheduled at the Epic Complex between March and June. As I'm semi-retired I decided to take her up on her offer to tagalong for all 3 trips. The accommodations were surprisingly good for a moderately priced hotel. The room was very well maintained and spacious. The real surprise was the amazing staff. I've never experienced a friendlier, more helpful staff anywhere. For anyone planning a trip to the Madison, Wisconsin area this is definitely the place to stay. Actually hated to leave. Felt like family there.

Room Tip: For a moderately priced upgrade I definitely recommend a jacuzzi room. Stay away from the rooms near...
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  • Stayed: May 2013, travelled as a couple
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Thank Denny D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Online_Relations12, Public Relations Manager at Holiday Inn Express Hotel & Suites Madison-Verona, responded to this reviewResponded 17 June 2013

Hi Denny,

Wow, thanks so much for the kind words! We'll be sure to pass this along to the rest of the staff. We hope to see you and your wife the next time you're in our neck of the woods.

Best,
Sam, on behalf of Holiday Inn Express Hotel & Suites Madison-Verona

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Reviewed 27 May 2013

We were out on a road trip without a destination and stopped at this hotel for the night, they discounted our rate, because we asked if they could, the staff was super nice. There were fresh baked chocolate chip cookies on the counter for the guests. The room was spotless, the hotel looked very new, nothing was worn out. Very nice quiet room. The bed was nice and firm for my liking. The pillow cases were marked as "Soft" and "Firm" for your level of comfort. And there were 6 of them to choose from!! The breakfast was wonderful, included scrambled eggs, sausage patties, pancakes, biscuits and sausage gravy (very good). And cereals, yogurt and fresh fruits. The dining room was very clean.

Room Tip: We asked for a room to not be next to the elevator, we were in 226 facing the front
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  • Stayed: May 2013, travelled as a couple
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1  Thank travelingparrotheads
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Online_Relations12, Public Relations Manager at Holiday Inn Express Hotel & Suites Madison-Verona, responded to this reviewResponded 17 June 2013

Hi there, travelingparrotheads.

Thanks so much for taking the time to write this review. We hold ourselves to a high standard, so it's always nice get such kind feedback.

See you again soon!

Best,
Sam, on behalf of Holiday Inn Express Hotel & Suites Madison-Verona

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Reviewed 9 May 2013

If you are traveling on business to Epic, there is no better place. Rooms are great and the staff will go far beyond normal expectations to accomodate your stay. These folks understand the service industry. Very close to Epic and they shuttle you anywhere you want. Great dinner options are also close. Haven't tried the breakfast because I eat the free breakfast at Epic, which is great. They also have a little reception at night with free wine and beer. Four different trips here. If I have to go back, I will not stay elsewhere.

  • Stayed: January 2013, travelled on business
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Thank Allan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Online_Relations12, Public Relations Manager at Holiday Inn Express Hotel & Suites Madison-Verona, responded to this reviewResponded 10 May 2013

Hi Allan,

We really appreciate you taking the time to leave this review. I'll be sure to pass on your kind words to our staff.

We absolutely LOVE hosting Epic guests, so we look forward to seeing you again!

Best,
Sam, on behalf of Holiday Inn Express Hotel & Suites Madison-Verona

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Reviewed 7 May 2013

Stayed here for a week on business and can't say enough good things about it. Rooms were new, clean and spacious. Breakfast was great with hot and cold items. Tuesday and Wednesday happy hour was well stocked and a much needed break.

As good as the facilities were, they were outshone by the staff. I have literally flown around the globe and I'm not sure I've ever met a more freindly, courteous, helpful and all around pleasurable staff. I could go on and on about them but will concisely say that no matter your question or request they took care of it quickly and courteously.

Can't say enough about the staff and hotel as a whole. Highly recommend.

  • Stayed: April 2013, travelled on business
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Thank ropeburn65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Online_Relations12, Public Relations Manager at Holiday Inn Express Hotel & Suites Madison-Verona, responded to this reviewResponded 10 May 2013

Hi ropeburn65,

Thanks so much for the nice review and kind words about our staff! I'll be sure to pass it on to them.

We look forward to seeing you again during your next visit!

Best,
Sam, on behalf of Holiday Inn Express Hotel & Suites Madison-Verona

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Reviewed 29 March 2013

We stayed at this hotel on our way home from the Dells, while stopping at the House on the Rock. I had a very good feeling about this place while making a reservation with Jackie. Super friendly with all the options I needed. Very clean modern lobby with all the free cookies the four hungry kids could eat. Room was also clean and spacious, with plenty of coffee (if want it, we didn't use it), small fridge and microwave. We were told on the phone there were no rollout beds, when we got there I inquired again and the clerk said they did in fact, have one! Yay! Beds were firm with tons of pillows. We found a big soft fluffy comforter for the pull out couch, called and asked for another one for the kid using rollout bed. 5 minutes, voila!! There was another one at the door! Soooo appreciated to prevent a knock down, drag out fight
Oh,almost forgot the pool! Clean, water was perfect temperature, hot tub also very welcome after three crazy days at the Dells. Kids had a blast! Desk clerk provided us with menus from all the local places that he recommended, very nice.
Bottom line, this is a clean friendly, comfortable place that is perfect for families.
After three days of chaos in the Dells, which cost twice the price, this stop was perfect!
Only one thing that eeked me out just a tad, was the condoms for sale in the vending machine! Seriously, can't that be in the men's room or something? I am all for safe sex, but it kind of "brings down" the image of the place by having condoms right below the snickers bars....t least

the sixth grade boys got a laugh out of it!
Breakfast was the standard "free" breakfast. Delicious with good variety. Again, perfect for a family with kids. Saved us a trip stopping for a meal. Thanks for the hospitality! Would absolutely stay again if in the area!

Room Tip: Just ask, they were totally helpful!!
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  • Stayed: March 2013, travelled with family
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2  Thank Dana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Online_Relations12, Public Relations Manager at Holiday Inn Express Hotel & Suites Madison-Verona, responded to this reviewResponded 1 April 2013

Thanks so much for the review and kind words, Dana.

We're glad we were able to accommodate your family during your trip up to the Dells. We hope you had a good time and hope to see you again on your next trip up!

Best,
Sam, on behalf of Holiday Inn Express Hotel & Suites Verona

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Reviewed 3 March 2013

Stayed for two nights. Called ahead to confirm the desired location of rooms and set up. They had everything down already and they also confirmed that they would hold our rooms in spite of late check in. When we got there they indeed had assigned us the wanted rooms. We were greeted very friendly and with hot chocolate chip cookies, and little bags with water and snacks as well as a coupon for free drinks across the street. Although we didn't make it across the street the gesture is really welcomed and it made us feel appreciated.
Rooms were spacious and looked like the Hyatt we recently stated at in Denver Colorado, so was very positively surprised of how nice they were as I didn't expect this nice standard at a Holiday Inn.
Throughout the stay everyone on staff were overly friendly and extending themselves as much as possible to make every guest feel welcome.
We only have two cons for this hotel: first of all they use styrofoam for the breakfast. The breakfast has a nice large variety and seems quite fresh. But why on earth ruin the feeling by using cheap environmentally harzadeous not to mention unhealthy etc. The dining room is nice and the spread was good but the styrofoam really ruined that nice feel. I would much rather pay an extra $1-2 per night and have proper dishes.
Secondly the pool was more than very cold. They afterwards said they had just changed the water but it would be nice if they would notify/warn guests before the guests jumped in to a crocodile bath.
This hotel is also located very nicely away from major highways, and probably the quietest of all the hotels in the vicinity. Only noise we heard was in the evening when another guests car alarm went off and once when the adjoining property was having their parking lot shoveled for snow (yes annoying but I guess weather is out of the hands of the hotel).
Last comment is that adjoining rooms don't allow you to keep doors ajar but one can keep them unlocked for easy access. Would be nice with a door stopper so we didn't have to worry about them slamming on us.

  • Stayed: February 2013, travelled with family
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1  Thank Jukse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Online_Relations12, Public Relations Manager at Holiday Inn Express Hotel & Suites Madison-Verona, responded to this reviewResponded 5 March 2013

Thanks for the review, Jukse.

We're very pleased with your kind words about our sevice, staff and amenities.

In regard to your complaints about breakfast: disposable breakfast supplies are brand standard, however, we can always make note of a guests comments for quality of our items. Our goal is to provide the best possible experience for our guests.

We hope to see you again soon!

Sam, on behalf of Holiday Inn Express Hotel & Suites Verona

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Additional Information about Holiday Inn Express Hotel & Suites Madison-Verona

Address: 515 W Verona Ave, Verona, WI 53593-1320
Phone Number:
Region: United States > Wisconsin > Verona
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 4 Hotels in Verona
Price Range: £83 - £158 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Madison-Verona 2.5*
Number of rooms: 109
Official Description (provided by the hotel):
Experience upscale elegance and comfort at the Holiday Inn Express Hotel & Suites Madison-Verona. Our beautiful hotel near Madison, Wisconsin is conveniently located to the southwest just off Highways 18/151 and Epic Lane in the cozy hometown suburb of Verona, Wisconsin.We are the closest hotel to Epic Systems Corporation campus in Verona. The hotel is also just minutes from many other Verona area businesses including JT Packard, Cleary Building Corporation, and SAFC Pharma.Guests enjoy close proximity to several area attractions including the Cave of the Mounds, House on the Rock, Henry Vilas Zoo and the State Capitol. Also nearby is Camp Randall Stadium, the University of Wisconsin Arboretum & shopping at West Towne Mall.Travelers will find our over the top service and stylish accommodations exceed expectations. Our hotel provides a complimentary local shuttle for area businesses and airport transportation service for the Dane County Regional Airport (MSN). In addition, we provide meeting space for up to 100 people and a business center with fax, copy & print services, along with free high-speed, wired and wireless Internet access. Guests will also enjoy amenities including a heated, indoor pool, soothing hot tub, an over-sized, state-of-the-art fitness center & our complimentary hot breakfast bar. We look forward to having you as our guest. Make the smart choice, and book your reservation today. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Madison-Verona
Holiday Inn Express Verona
Verona Holiday Inn
Holiday Inn Verona

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