We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Unorganized and rude and we havent evened stayed there yet!”

We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Viroqua
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Vernon Inn and Suites
Ranked #2 of 2 Hotels in Viroqua
La Crosse, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Unorganized and rude and we havent evened stayed there yet!”
Reviewed 5 October 2011

I booked a block of rooms here for my upcoming wedding and have had nothing but problems since, After reading the other reviews and having my own experiences here I would honestly say that if the wedding wasnt in 3 weeks I would pull all of our reservations and take them someplace else. The employees that I have tried to deal with thus far have been rude, inconsiderate, unorganized, misinformed and so on. I tried to speak with the manager who was polite enough but did nothing to resolve the issues. I have received calls from 7 of my guest so far that have tried to book rooms at this hotel and have called me with concerns or complaints about how they were treated and how their reservation was handled. I will update my review after the wedding but a warning to other brides who are getting married in the area-DO NOT HAVE YOUR GUEST BOOK HERE- apparently this hotel does not value the business that brides bring them -There may be few hotels in the area but I believe this hotel needs to be reminded that they are not the only hotel in the area.

Room Tip: Go someplace else- Westby is close
See more room tips
  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cstratman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

38 reviews from our community

Traveller rating
    4
    16
    8
    9
    1
See reviews for
17
11
2
6
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Central Illinois
Level Contributor
74 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 27 August 2011

Stayed here 1 night on business. Lodging options in the Veroqua area are very, very limited, so I took a chance on this facility. Overall, it was a pleasant, no-frills stay. Front desk staff were polite & friendly. Common areas were clean and well-maintained. There is a pool (I did not swim) that appears to need a fresh coat of paint on the pool bottom. Breakfast was very simple, but adequate. Room was clean and adequately furnished, but was slightly dated and bathroom smelled a little musty. IMPORTANT NOTE: FACILITY HAS NO ELEVATOR, SO BE SURE TO REQUEST A GROUND LEVEL ROOM IF YOU HAVE DIFFICULTY WITH STAIRS.

  • Stayed August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank CentILMatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milwaukee, Wisconsin
Level Contributor
334 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 15 August 2011

The hotel is clean enough which is the most important thing to me. Our room had a fridge and microwave which was nice. The breakfast was not very extensive and pretty much processed foods. No yogurt. The furnishings in the room were pretty basic. All in all, a basic hotel - no frills. The walls are preety thin. You could hear noise from the next room and there were sounds in the night - perhaps from the AC unit.

  • Stayed August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank ScenicSights
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boscobel
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 May 2011

We were in town for a wedding. When I called to make the reservations the never once asked how many adults and children. I had to ask if they were going to need that information. She put my last name in tottaly wrong! On the day of the wedding, We arrived around 9am. They did not tell me over the phone what time check-in was. We traveled from 2 hours away with 4 children and wanted to get into the room and have breakfast, rest then get ready for the wedding that everyone in the family was in. When we were walking in there was a note up saying that the pool was not open. My kids were looking forward to swimming. When we got inside I told the lady whom was working that we were checking-in. She said check-in was @ 4pm!!! I NEVER heard of such thing! I said we were here for a wedding and needed to be able to get into the room to get ready and what are we spose to do becuase the wedding started @ 4pm!!! She said the banquet room would be open to change for the wedding but we needed to shower and fix our hair. And the banquet room was open for a different wedding. How strange would that have been to change infront of people whom you did not know!!!!!!!!!
Where the bride was having the wedding we decided to go out there and tell her what was going on. The lady that rented the grounds/barn for the wedding was not pleased with what went on becuase she tells alot of her brides and their famiies to go there from out of town. The lady that rent the gounds/barn called and got us in early. I could not believe it had to come down to that! If they did not have my card on file from when I called I would NOT have staied there at all!!!!! I did not even get a sorry or anything when I checked in for the 2nd time. Needless to say we were almost late to the wedding where everyone who was with me was in it. I WILL NEVER STAY THERE AGAIN AND DO NOT INCOUAGE ANYONE TO!!!! Breakfast sucked too!!!!!

  • Stayed May 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank albremichelle2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
iowa
Level Contributor
61 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 5 October 2010

We were traveling with a group of Fall leaf watchers and found this great place to stay.
It is not a 5 star, but it was very clean and friendly
The rooms are large and the beds are very very comfortable----and the pool area was wonderful.
they did offer a simple breakfast complete with coffee, juice, cereal, toast, and pastries---just what we needed to start our day.
like some others said---The Viking Inn for supper can't be beat

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 12755huskr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Viroqua, Wisconsin
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 October 2010

Vernon Inn & Suites was a great place to stay. Clean rooms, good free breakfast, and just overall a nice place. They even a have a pool that is open seasonally. Nice town over all...
If looking for a good meal try the Viking Inn...

  • Stayed September 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tpaj98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madison, Wisconsin
1 review
Reviewed 25 July 2010

The hotel was overall good. We had clean towels, nice bathroom and the bed was excellent! I usually have problems with bad, hard and cheap beds but this one didn't make miss mine at home! The continental breakfast was the usual cold cereal, bread, bagels, some morning buns and coffee! The swimming pool was nice and the whirlpool too! The only thing that we noticed when we opened the room was the smell of cigarette smoke! But after a while it didn't bother us! I wish people wouldn't smoke in the rooms! The price of the hotel is a little pricey even with our AAA discount! It would be ok if they have a kiddy pool, then I would mind pay the price. Other than that I would recommend this hotel to family and friends

Stayed July 2010, travelled with family
Helpful?
Thank PapoMojo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Viroqua
4.5 mi away
No photo provided
Old Towne Motel
#1 of 1 in Westby
17 reviews
24.6 mi away
The Charmant Hotel
The Charmant Hotel
#1 of 20 in La Crosse
1,533 reviews
24.6 mi away
Radisson Hotel La Crosse
Radisson Hotel La Crosse
#3 of 20 in La Crosse
968 reviews
Show Prices
Show Prices
Show Prices
5.5 mi away
Westby House Inn
Westby House Inn
#1 of 1 in Westby
163 reviews
19.2 mi away
Justin Trails Resort
Justin Trails Resort
#1 of 5 in Sparta
129 reviews
0.8 mi away
Midway Motel
Midway Motel
#1 of 2 in Viroqua
31 reviews
Show Prices
Show Prices
Show Prices

Been to Vernon Inn and Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Vernon Inn and Suites

Property: Vernon Inn and Suites
Address: 1325 N. Main Street, Viroqua, WI 54665
Region: United States > Wisconsin > Viroqua
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Viroqua
Number of rooms: 50
Official Description (provided by the hotel):
When it comes to hotels in Viroqua, the Vernon Inn and Suites offers you clean, friendly, fast service with great rates and outstanding amenities. We have lots of space to accommodate your needs with 50 rooms. Our loyal and dedicated staff will work hard to make your stay enjoyable. Come for a night or stay longer and see what Viroqua and the Vernon Inn have to offer. ... more   less 

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing