I booked a block of rooms here for my upcoming wedding and have had nothing but problems since, After reading the other reviews and having my own experiences here I would honestly say that if the wedding wasnt in 3 weeks I would pull all of our reservations and take them someplace else. The employees that I have tried to deal with thus far have been rude, inconsiderate, unorganized, misinformed and so on. I tried to speak with the manager who was polite enough but did nothing to resolve the issues. I have received calls from 7 of my guest so far that have tried to book rooms at this hotel and have called me with concerns or complaints about how they were treated and how their reservation was handled. I will update my review after the wedding but a warning to other brides who are getting married in the area-DO NOT HAVE YOUR GUEST BOOK HERE- apparently this hotel does not value the business that brides bring them -There may be few hotels in the area but I believe this hotel needs to be reminded that they are not the only hotel in the area.
- Official Description (provided by the hotel):
- When it comes to hotels in Viroqua, the Vernon Inn and Suites offers you clean, friendly, fast service with great rates and outstanding amenities. We have lots of space to accommodate your needs with 50 rooms. Our loyal and dedicated staff will work hard to make your stay enjoyable. Come for a night or stay longer and see what Viroqua and the Vernon Inn have to offer. ... more less