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“Not as pictured, strange management”

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Vernon Inn and Suites
Ranked #2 of 2 Hotels in Viroqua
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Not as pictured, strange management”
Reviewed 28 October 2013

We came to Viroqua contemplating a relocation to the area. It didn't start off to well. I was a little confused and concerned when I pulled up to the Vernon Inn. At first I thought I had pulled into a nursing home and not the hotel pictured on the internet. But no, this was it. When we walked in the girl behind the counter literally stared at me for a long time until I broke the silence. She didn't greet me, no "Welcome to the Vernon Inn", or ask, "How may I help you? How are you this evening" just a blank some what annoyed stay. She had a little trouble finding my reservation and asked how much my room was. I was tired from the last 9 hours of driving and said I wasn't sure. Apparently they never changed my reservation and had expected us the day before. As she fumble stoically at the key board disheveled guest shuffled by with no shoes and a laundry bag. The girl gave us our key and didn't tell us where anything was or that there was a free breakfast starting at 6am. However, the breakfast was worth missing, nothing hot, just cereal and store bought danishes. No tea or cocoa. I know this isn't a chain hotel, but still. I was really anxious about the establishment. However, our room quieted my fears. I had arranged to stay in the extended stay room, which is cheaper than the regular rooms, because of less house keeping. I've never seen the standard rooms, but the extended stay rooms are brand new with granite counters, full size fridges, a stove, nice beds, and a cute fake fire place. They put us in a handicapped room, either because they cancelled our reservation, or they just never asked if it was OK. That meant a weird shower and no tub, which was not going to work with a 4 year old. I called the front desk and asked the girl who checked us in if there where any King non handicapped rooms. She said "No". The next day I asked who ever was there and they said, "Yes", and moved us into the suite. The suite was sweet. It was like our own little apartment. With a separate bedroom, living room, kitchenette with bar to eat at. The booklet about the hotel and area stated there was a pool, but we didn't see it. I called up to ask about it and was told that the new extended stay rooms where on top of the old pool. Bummer, it gets dark early in Wisconsin, and having a pool to swim in would have helped to pass the time. Still, I enjoyed the view of expansive corn fields, just a few feet from the window, by day, and clear starry skies by night. The town was quiet and had cool stores like the Coop for wonderful local products. We had the best burger in a long time at the Viroqua Family Resturaunt. The children's cheese burger is the same size as the adult's! Bought Kickapoo Roasters Coffee at the coop (Harvest Blend), and played at the park. The town was quiet and peaceful. I don't know if relocating will be possible, but I'm glad we came and that the Vernon Inn turned out to be a real steal. Because either by mistake or who knows what, our bill was half of what I was quoted when I made the reservation. In the unfriendly girl who checked us in defense, I think it was her mistake because she printed up the bill I signed. Basically we got our extended stay suite for like $65 a night! You can be a little unfriendly for that price. Wow!

Room Tip: No pool. Extended stay rooms are great value and nicer rooms. Like having your own apartment. Breakf...
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank NeverBeenHome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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38 reviews from our community

Traveller rating
    4
    16
    8
    9
    1
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17
11
2
6
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Mount Vernon, Missouri
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 August 2013

For a small town motel, I thought this one was quite good. Our room was large, the bed was comfortable, and we had a fridge and microwave. Everything was clean. One nice touch was having several plug-ins for charging our phones and laptops. We didn't do breakfast there, but heard from traveling companions that there were not many choices.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Linda G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iowa
Level Contributor
93 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 19 June 2013

Traveled from Iowa to Wisconsin for a wedding. Vernon Inn is your basic hotel. No artwork of any kind in the room. Had trouble with key card, one worked, one didn't. Desk clerk was very good about trying to get it to work. Breakfast is 'continental' toast, bagels, packaged pastries, thawed donuts, cereal. Bed was comfortable, but did find a sock and hair tie under it, apparently not very good vacuumers, other wise I found the room clean. I would stay there again and recommend to friends.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joann F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milwaukee
Level Contributor
132 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 7 May 2013

This place is a typical motel in small town northern Wisconsin. Nothing really wrong, nothing to get excited about. My room was clean and comfortable. Check in was smooth. I did not have the breakfast but it was poorly advertised at check in. The staff seem friendly and helpful.

  • Stayed May 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank palrn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
De Pere, Wisconsin, United States
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 31 August 2012

Beds are comfortable. Very noisy, can hear voices and doors closing in hallway. Cleanliness is okay, not great. Pool was too cold to use. Breakfast is not worth it, go somewhere else. Price is high for what you get, but there's only one other motel in town, and it's older, so you're between a rock and a hard place. Vernon Inn would be your only choice, keep your expectations low and maybe you'll be surprised.

Room Tip: Stay in LaCrosse if you can.
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  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Verchelle D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Central Oregon, Oregon
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 August 2012

Very tried, dated and not so clean motel. No place else to stay or I would have not been there. Hotel Impossible needs to come and clean this place up. Very dated with silly decorations. Room was not cleaned well with hair in the shower. First thing was taking the gross bedspread off the bed. With a little invested with some paint, flooring, bedding and good old fashioned elbow grease it could be better.

Room Tip: If you have heavy luggage go for the downstairs room, no elevator. Better yet stay in La Crosse and...
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  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank lisabeth50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Viroqua hotels

La Crosse, Wisconsin
1 review
Reviewed 22 July 2012

although service was great i found out i the area youre closig down the pool and making more rooms, i have had pool parties and have reccomended to more people in town. no pool i winter i can see but i think youd lose more money in the summer, the pool was FULL the day i was there no kids in the sun, cooling off inside its such a plus for your hotel. the pool goes so does many visitors and locals that lose the pool. i wont be back nor will my family or friensd

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gdjas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Vernon Inn and Suites

Property: Vernon Inn and Suites
Address: 1325 N. Main Street, Viroqua, WI 54665
Region: United States > Wisconsin > Viroqua
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Viroqua
Number of rooms: 50
Official Description (provided by the hotel):
When it comes to hotels in Viroqua, the Vernon Inn and Suites offers you clean, friendly, fast service with great rates and outstanding amenities. We have lots of space to accommodate your needs with 50 rooms. Our loyal and dedicated staff will work hard to make your stay enjoyable. Come for a night or stay longer and see what Viroqua and the Vernon Inn have to offer. ... more   less 

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