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Reviewed 9 May 2013 via mobile

Front desk helpful and pleasant and conference center was excellent. Was kept awake by drunks running, yelling, and fighting in hallways all night with no management help. Fridge in room broken, maintenance (not requested) walked in on me as in the shower. Bed hard pillows harder yet. Did not get any rest. Next conference here I will sleep elsewhere.

  • Stayed: May 2013
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Thank TheLongTermCareGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSH2810, Front Office Manager at The Ingleside Hotel, responded to this reviewResponded 13 May 2013

Thank you so much for taking the time to review our property after your recent visit. Although it appears some areas were exceptional, we did not meet our goal of providing 100% guest satisfaction throughout your stay. Please feel free to contact me directly at sbarton@countryspringshotel.com to further discuss your recent stay and know that we will address the areas of concern with our staff. Thank you for your patronage to the County Springs Hotel and I look forward to visiting with you soon.

Stacy Barton
sbarton@countryspringshotel.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2013

We stayed with a group who were in town for a wedding. They booked our hotel rooms in a block so we were across the hall and next door to each other. There is a really nice indoor pool in the hotel and of course the waterpark. The rooms were clean and well kept. Even with lots of kids and babies we had no problems with sound traveling at night. The indoor waterpark was clean and well tended by lifeguards. All ages had a blast.

  • Stayed: April 2013
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Thank Rachelle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSH2810, Manager at The Ingleside Hotel, responded to this reviewResponded 13 May 2013

Thank you for taking the time to post a review. We are glad you enjoyed your recent stay and that everyone in your group had a blast in the water park. Please keep us in mind for future visits and thank you again for your great review!

Thank you,
Tiffany Woodward
twoodward@countryspringshotel.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2013

Trip was for business. We arrived around 6pm and were greeted with a friendly and helpful staff at reception. We requested a room w/king bed and they gave us upgrade because we were business travelers. Our rooms were a very pleasant surprise with a large room with king bed, sofa, nice size desk for working, a HD TV, small refrigerator. Bathroom was huge, complete w/shower, very large hot tub that could accommodate 2 adults, and TV in bathroom. The style of the room was reminiscent of some of the older, luxury hotels which I found very enjoyable and relaxing. . A free continental breakfast was available, near the pool area, which was typical and unremarkable. Would recommend this hotel for any business travelers.

Room Tip: If you are a business traveler, ask for a business upgrade if it is available.
  • Stayed: April 2013, travelled on business
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Thank Docsdaughter45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSH2810, Manager at The Ingleside Hotel, responded to this reviewResponded 29 April 2013

Thank you for taking the time to post a review regarding your recent stay at The Country Springs Hotel. We are glad you enjoyed your guest room and found the staff to be helpful and friendly. We look forward to seeing you again in the near future.

Sincerely,
Tiffany Woodward
twoodward@countryspringshotel.com

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Reviewed 24 March 2013

Location is distant from other activities. If you want to go anywhere and don't have a car, you have to get a cab and it is almost $30.00 just to get picked up!!!

The facility is quite dated and needs some cosmetic improvements. Staff is kind and helpful, but not all of the back of house banquet staff. Set-up guys took their time, even when told of deadlines they had to meet. Food choices, whether for a conference or at the bar were not that fresh tasting and seemed institutional. The spa tubs in the rooms and bath toiletries were FABU! Best I have had in over 20 visits around the country! Can't pass up the flat screen in the bathroom - plush!

The hotel rooms are laid out a little odd and also have dated decor, but are quiet for sleeping.

The conference facilities are dark with extremely dated decor and laid out oddly. Plenty of parking and right off the main highway. Has it's pluses, but many minuses. Don't discount this place, because the room rates can be awesome. Did not visit the water park - so I can't review that at this time.

Needs many updates - has potential.

Room Tip: Get a room in the back of the hotel for the quiet. It is a long, long hike to the front and bar/restaurants, but a good night sleep may be worth it.
  • Stayed: October 2012, travelled on business
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Thank littlecrock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2013

We stayed here during the state fair, and it was crowded in the water park on the first day we stayed, Friday, because there was so many schools there, and it took forever to wait in line for one of the tube rides. Not too far from the State Fairgrounds, so that's nice. The next day wasn't crowded at all. The water park is fun for kids of all ages. The tube rides keep you occupied for a long time, and the lifeguards were all really nice. Good price for all you get with it, and being State Fair week. The room was nice, and not too far from the water park and the pool. Very clean, too.

  • Stayed: August 2012, travelled with family
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Thank WISCONSINPACKERFANS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSH2810, Manager at The Ingleside Hotel, responded to this reviewResponded 24 March 2013

Thank you for the review! We are glad you had a good time in the water park and enjoyed your visit to the property. I have passed your comments along to our team. They will appreciate your feedback about how nice and helpful they are. We hope to see you back again this summer!

Tiffany Woodward
twoodward@countryspringshotel.com

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