We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Excellent”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
The Country Springs Hotel
Ranked #6 of 9 Hotels in Waukesha
Chula Vista, California, United States
1 review
“Excellent”
Reviewed 1 October 2013

The front desk staff was awesome. The bar and restaurants are good. We had an event in one of the conference rooms and they bent over backwards to cater to all of our needs. The suite was truly pampering.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Teresa A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

315 reviews from our community

Traveller rating
    63
    96
    68
    49
    39
See reviews for
204
24
5
37
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Baldwin
Level Contributor
6 reviews
6 hotel reviews
Reviewed 29 September 2013

For the price you have to pay, a full breakfast should be included. They don't offer you ANYTHING for free here. The pool and waterpark are nice, but if you don't care that much about waterparks, this is not the place for you to stay. There are no snacks, only coffee in the room. I have stayed at cheaper hotels that have nicer rooms, bigger rooms, and a full hot breakfast included, and still have a swimming pool or two. When making my reservation the person I spoke to acted like she was in a big hurry and didn't care about answering my questions. They gave me a second floor room, but there were no wheeled luggage carriers, so I had to make three trips back and forth to my car. The elevator was way down on the other end of the building. There was no offer of anyone to help me with luggage. At other hotels someone is always available to bring luggage up and down stairs if you need help, especially if you are by yourself. They didn't come to clean my room in the morning, although I was gone all morning and it would have been an ideal time. They waited until I was trying to get ready for the wedding, and then showed up. I told them they would have to wait. They did put on a nice wedding though. The service for the wedding was great.

Room Tip: Unless you have strong muscles, try to get a first floor room.
See more room tips
  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fiddlerqueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Waukesha hotels

Pewaukee, Wisconsin
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 29 September 2013 via mobile

This hotel has it all. The restaurant has fantastic food. I highly recommended the spinach and artichoke dip. They have a wide selection of beers, and a big variety of martinis. The waterparks has three big rides, two are tube rides and one is a body slide. There is also a very large hot tub that is half inside and half outside. The arcade is very fun and not too pricey either for being in a hotel.

I highly recommend it for families or couples.

Stayed September 2013, travelled as a couple
Helpful?
Thank Mike V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huntersville, North Carolina
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 September 2013

. One of the worst hotels that I have stayed in. We were staying here on a business trip that was booked by our company. We actually left our rooms several hours early to go sit at Starbucks and wait for our flight time. Carpets are disgusting and need to be replaced, not cleaned. The entire hotel needs to be updated as it has an old 1980s feel to it. My room smelled awful. The pillows stunk of stale cigarette smoke and were about 4 inches thick. The hotel internet was unusable as it was constantly disconnecting and terribly slow. None of us was able to get any work done for the entire day. When I called the desk to find out why the internet was so bad I was told that "probably too many people are on it." What? The continental breakfast that was provided was awful. They really couldn't have put much less effort into that set up. Absolutely the worst I have ever seen. Brown bananas, old oranges, and an array of cheap carbs. I honestly couldn't wait to get out of this place. I am on the road 200 days a year and have never been this uncomfortable in any hotel. We had three rooms and the experience was identical in each of them. If you appreciate a quality comfortable stay, avoid this place. One exit down there were many other options and the prices were very competitive. On a positive note, the staff was very pleasant but they only have limited resources to work with.

Room Tip: go to another hotel
See more room tips
  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Jmquinlan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florissant, Missouri
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 September 2013

We stayed in the executive suites, the beds were comfy, the room was big, nice big bathroom.
Five of us stayed in the room and we had plenty of room for everything. If we needed anything they were prompt bringing it to the room. I would stay again!!

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ann k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSH2810, Front Office Manager at The Country Springs Hotel, responded to this review, 5 September 2013
Good Morning and thank you for taking the time to review our property from your recent visit. Our goal to provide each guest superior service and have them leave with a postive memorable experience! I am so glad we delivered. We look forward to you visiting us again and are so happy to hear that you enjoyed your stay. Thanks Again!

Stacy Barton
Front Office Manager
262-970-523
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Langley, Washington
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 August 2013

Nice stay. Our room was away from hwy and the water park area. Reunion facilities were great and the food was excellent. The staff were friendly and went out of their way to be helpful. Milwaukee was far away enough away, but close enough to be accessible. Madison, the Dells, etc are short drives. Only downside was the poor cell service.

Room Tip: ask to be away from hwy and water park
See more room tips
  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Running65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSH2810, Front Office Manager at The Country Springs Hotel, responded to this review, 5 September 2013
Good Morning and Thank You!! We are so please to see that you enjoyed your visit with us. We strive to provide excellent guest service. Thank you especially for the kind words about our delicious food and great banquet facility. Our beautiful hotel has amazing food quality and we are so happy you experienced that. We are constantly trying to increase our WIFI service and are seeing improvements already. We look forward to seeing you again and thanks again for taking the time to share your thoughts with us.

Stacy Barton
Front Office Manager
262-970-5423
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Crandon, Wisconsin
Level Contributor
72 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 29 August 2013

I didn't want to give this establishment a low crating, I wanted it to be great and give it "5's" but there are some issues you need to know about prior to staying here. First off, the hotel is very worn. The carpets are downright disgusting. The hallway to our room on the first floor smelled strongly of urine. The odor was in our room slightly also. It's the carpets, they need replacing. The fitted sheets do not stay on the bed, they don't fit. The "comforter" was smelly and I'm sure hadn't been washed in months. The TVs are old and cut off half the picture, so imagine watching the news with the reporter half off the screen and the info cut off at the bottom. We ate in The bar & grill and the service was despicable. The server was also the bartender and ignored us completely after bringing out our food, which was pretty good. She was too busy using profanity (children in the room) and talking about her health problems to refill our drinks or bring us a bill. I had to go up to the bar and ask for our bill after sitting abd waiting for over 10 mins after we had all finished eating and she made no apologies for that. The waterpark is fun. Our children aged 7,6 and 4 loved the 3 waterslides. The biggest issue here is the massive amount of day visitors in the waterpark. Wow, you would think they would limit the number of passes sold to avoid crowding this place as it isn't a large place but school buses if children arrived on our second day and my kids were no longer having fun because the wait to get on slides was too long and the pools were filled. We only spent about an hour in there that day and then left, it was ridiculous. The first evening from 6-8pm there wasn't an overflow of visitors so we enjoyed the waterpark very much. So if you are only planning to use the waterpark in the evening it might be safe to say it won't be overcrowded but I wouldn't plan on enjoying it from the time it opens until 5PM. I wouldn't recommend this hotel, nor will I stay ever again unless they update the place and limit the number of day passes sold to the public.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WITVRL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSH2810, Front Office Manager at The Country Springs Hotel, responded to this review, 5 September 2013
Thank you for taking the time to review our property after your visit. Our intention is to always provide superior service and make sure you are 100% satsified. I am so sorry that was obviously not what happend during your visit. We do take into careful consideration how many groups we are booking with our overnight guests. The 45,000 square foot Water Park is never sold to capacity with our groups and while busy we do make sure to have plenty of lifeguards and management available to oversee the little one's while they are having a blast in the park. In regards to the rest of your stay I would love to talk to you in more detail so we can correct what happened or see if you would like to come back for another visit. Please feel free to contact me directly at 262-970-5423 or via email at sbarton@countryspringshotel.com. Thank you so much for your thoughts and look forward to speaking with you .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Waukesha
Wildwood Lodge
#2 of 4 in Pewaukee
4.0 of 5 bubbles 147 reviews
Downtown
The Pfister Hotel
The Pfister Hotel
#5 of 56 in Milwaukee
4.5 of 5 bubbles 1,816 reviews
Show Prices
Show Prices
Show Prices
Hampton Inn Brookfield
#1 of 13 in Brookfield
4.5 of 5 bubbles 553 reviews
Show Prices
Show Prices
Show Prices

Been to The Country Springs Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Country Springs Hotel

Property: The Country Springs Hotel
Address: 2810 Golf Rd, Waukesha, WI 53072-5449
Region: United States > Wisconsin > Waukesha
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 9 Hotels in Waukesha
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — The Country Springs Hotel 2.5*
Number of rooms: 187
Official Description (provided by the hotel):
The Country Springs Hotel, Water Park and Conference Center, located only 20 minutes west of Milwaukee, is situated on 40 picturesque acres of the Kettle Moraine Countryside. Our luxurious whirlpool suites, 40,000 square feet of meeting space, 2 restaurants and a 45,000 square foot Water Park is the *Essence of Hospitality*. Each of guest rooms include free WiFi, microwave and refrigerator. Suites offer spacious, marble bathrooms with whirlpool tub. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, TravelClick, Expedia, Ctrip TA, Priceline, Booking.com, TripOnline SA, Cancelon, getaroom.com, Evoline ltd and HRS so you can book your The Country Springs Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Country Springs Hotel
Country Springs Waukesha

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing