We booked a 1 night stay including the waterpark for my daughter's birthday. We checked in, went to our room to change for the waterpark. While checking out the room I noticed that the garbage was full and a dirty coffee cup was on the entertainment center. I called to see if they could send housekeeping to clean up while we swam. They said someone would call me back in a few minutes. A few minutes later the manager called herself and told us there was an error after the previous guest extended their stay and the room wasn't put in the queue to be cleaned. She immediately told me she was sending someone to transfer us and our bags to another room. It was in fact a governor's suite. In addition, she gave me a $50 credit on our stay. Our new room was Fabulous!!! All of the staff was very apologetic, kind and extremely helpful. It may not be the biggest or newest place around but it more than makes up for that with service. We will definitely be going back!
- Official Description (provided by the hotel):
- The Country Springs Hotel, Water Park and Conference Center, located only 20 minutes west of Milwaukee, is situated on 40 picturesque acres of the Kettle Moraine Countryside. Our luxurious whirlpool suites, 40,000 square feet of meeting space, 2 restaurants and a 45,000 square foot Water Park is the *Essence of Hospitality*. Each of guest rooms include free WiFi, microwave and refrigerator. Suites offer spacious, marble bathrooms with whirlpool tub. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with TravelClick, Booking.com, Expedia, Hotels.com, Odigeo, Ctrip TA, TripOnline SA, Ebookers, Evoline ltd, getaroom.com and Cancelon so you can book your The Country Springs Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Country Springs Hotel
- Country Springs Waukesha