Disclaimer: I am not from Waukesha (or Wisconsin, for that matter), so I did not grow up with the legend that is this place and I had no pre-conceived illusions about its awesomeness that everyone else seems to have. I've been here a few times since moving to the area, and each time I am mystified as to why it's as popular as it is.
First, you MUST call ahead. Each time we have ordered we're quoted about 45 minutes for two ponzas, and if we show up early they're not ready so this is accurate. And you don't want to show up early. Parking is a nightmare on the evenings/weekends/lunchtime, it's busy, it's dirty, there's nowhere to wait, and quite frankly you don't want to be in there very long. The employees aren't winning any customer service contests anytime soon, either.
As far as the ponzas, the first time I ordered I got cheese without any toppings. In hindsight I don't know why I did this. It's basically a big ball of cheese wrapped in fried dough. That doesn't mean it was terrible, but it tasted just like how it sounds and I felt about 100 pounds heavier by the time I finished half of it. My husband ordered sausage and cheese. There are actual chunks of sliced sausage, which I know most people here love, but we prefer the crumbled type sausage you normally get on a pizza, although that's just personal preference. Since then we've tried different toppings and it's ten times better with pepperoni or some other topping. Stay away from the taco version....no explanation needed.
Overall, the price is really reasonable, and they taste great when you're craving greasy junk food type pizza. But I still just can't explain why I don't like it as much as everyone else seems to. I chalk it up to not being from here, so I just don't get caught up in the nostalgia? Or I'm missing something? It's like an over-hyped movie where I hear so many amazing things that I'm expecting something completely unrealistic and doomed to be disappointed.
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