We had booked two rooms for the 15th. We got there at three oclock and the woman at the desk said our rooms weren't quite ready so she gave us free drink tickets to use at the restaurant. When we went back after a half hour she said our rooms still weren't ready. She called housekeeping and the woman from housekeeping came and said they didn't have time to get our rooms ready and it would be an hour to and hour and a half before they would be ready and she walked away swearing. The woman behind the desk said she would give us two different rooms. When we went to the rooms one of them was clean and the other one wasn't. I went back down and the woman gave us another room. That one was not cleaned also. I went back down again and got another room. By this time everyone was pretty frustated. The woman behind the desk was very apologetic and did give us a discount on our room. Not sure what the problem was but we were very disappointed. It put a damper on what was supposed to be a fun time with our grandson.
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- Also Known As:
- Best Western Waupaca
- Waupaca Best Western