My family made reservations two weeks prior to our one day ski trip. We decided to try this place in spite of the many posts about poor staff and bad service, because it was close by the hill and seemed convenient.
The day of the trip it was actually raining the entire day. I called the hotel at 3 pm and was told that I would be charged a $30 cancellation fee. Given that I was late in canceling, I felt this was acceptable and agreed, and we decided to drive home instead of staying the evening, and save a few bucks for another stay in the future when the conditions were better.
Now two weeks later, I still have the full amount ($130) of the room on my credit card. I called to ask about removing the charge and replacing it with the $30 cancellation fee. ‘Josh’ told me that the hotels policy was to charge the first night at the time of the reservation and the $30 cancellation fee only applies if the reservation is cancelled 30 days prior to the date.
After talking to him, it was very apparent that I was out the money and they were not going to do anything about it.
Wausau has many, many other places to stay that are near the ski hill that have better accommodations, breakfast included, and with a pool area.
- Official Description (provided by the hotel):
- Discover a one-of-a-kind boutique HOTEL and Inn nestled in the beautiful Northwoods of Wausau, Wisconsin, just steps away from the highly acclaimed Granite Peak Ski Area and Rib Mountain State park, where the luxury of an upscale bed-and-breakfast are combined with the convenience of a resort hotel. With Woodburning fireplaces in every room, thoughtful amenities and impeccable service, Rib Mountain Inn/ Granite Peak Lodge promises an exciting experience that you won't find anywhere else. Enjoy our extended stay options or nightly hotel. Outdoor Hot tub 14 person On golf course and Ski hill remodeled in 2015 ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com and Evoline ltd so you can book your Rib Mountain Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Rib Mountain Hotel Wausau
- Rib Mountain Inn Wausau, Wisconsin