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“Great customer service”
Review of Hampton Inn Wausau

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Hampton Inn Wausau
Ranked #2 of 11 Hotels in Wausau
Certificate of Excellence
La Crosse, Wisconsin
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great customer service”
Reviewed 30 January 2012

This hotel is a typical Hampton inn, clean and crisp looking. However, their front staff are remarkably pleasant and do everything to make you feel welcomed. I really appreciated the extra touch.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
12 Thank mastrlock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sarparker6, Manager at Hampton Inn Wausau, responded to this review, 31 January 2012
Dear Mastrlock,

Thank you for taking the time to write a review regarding your stay with us! We truly believe the "extra touch" can really make our guests feel more at home.

We hope you will visit us again!
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434 reviews from our community

Traveller rating
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    4
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Palatine, Illinois
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 29 December 2011

We stayed for two nights as a package for a Granite Peak ski trip. It was a great value and was perfect for us with our 9- and 7-year old daughters. The hotel is very clean, staff very accommodating, amenities very appreciated. The pool is small but the girls had a great time. The hot tub is awesome after skiing. The breakfast is really good and so convenient, especially for families. They offered free to-go snack bags with water, fruit, a muffin and mints, which was great for the ski hill. The complimentary in room wireless was helpful too. The location is right off the highway, and very close to Granite Peak and restaurants. Definitely recommend for others looking to stay near Granite Peak.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank carocab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sarparker6, Manager at Hampton Inn Wausau, responded to this review, 2 January 2012
Dear Carocab,

Thank you for recently staying at the Hampton Inn of Wausau! We truly appreciate your business and the time that you took to write such a positive review. I will make sure to pass your comments along to rest of the staff.

We look forward to seeing you again. Have a Great 2012!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Macon, Georgia
Level Contributor
334 reviews
170 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
Reviewed 2 December 2011

Six night business trip. Prompt check-in with recognition of Diamond status. Great comfortable clean large room. Friendly greeting whenever I walked by the desk. Great restaurant recommendations. Passed out bottled water at breakfast. Left a bottle of water in the room each day. Left a phone message each day to see if I needed anything. Most surprising of all is that the day it snowed, I checked on my car at 6 AM and decided I needed extra time to get the car ready for travel. After getting ready and going to the car at 7:15 AM I noticed all cars in the hotel parking lot had been cleaned of snow on the windows. Never have I had this kind of service. Convenient location to Wausau Hospital, Rib Mountain, Granite Mountain, mall, etc. About 15 minutes from CWA. Hampton reliability plus great friendly service.

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
12 Thank sometrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sarparker6, Manager at Hampton Inn Wausau, responded to this review, 20 December 2011
Dear Sometrip,

Thank you for your feedback regarding your stay with us! We believe that little things such as handing out a bottle of water, or scraping the snow off your car, can make your stay with us seem a little more enjoyable. We are glad that these gestures added to your visit!

We hope you will stay with us again the next time you are in Wausau!

Sincerely,

Sarah Parker
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Willmar, Minnesota
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 22 November 2011

The room was very clean with professional work area (desk with plug-in's). Nice breakfast (eggs and freshly made waffels) and much more. Free internet access and plush comfortable bed.

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank MinnesotaLady777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sarparker6, Manager at Hampton Inn Wausau, responded to this review, 20 December 2011
Dear MinnesotaLady777,

We are pleased to hear that your stay with us was a great one! Your feedback is greatly appreciated and we hope to see you the next time you are in Wausau!

Happy Holidays!

Sarah Parker
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Utah
Level Contributor
104 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 5 November 2011

close to freeways, nice and clean, quiet rooms, friendly staff.
In addition to the standard hot cookies at check in this site also offered chips and salsa. I'd stay again next time I'm in town.

Remember the theme song from Cheers?
"Sometimes you want to go
Where everybody knows your name
And they are always glad you came."

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank watergirl3663
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sarparker6, Manager at Hampton Inn Wausau, responded to this review, 20 December 2011
Dear Watergirl3663,

Thank you for your feedback regarding your stay with us! The theme song to Cheers is a great way to describe us, because we truly are "always glad you came" to stay with us! :)

We look forward to seeing you again!

Sincerely,

Sarah Parker
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tulsa, Oklahoma
Level Contributor
99 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 31 October 2011

The rooms in the Hampton are very, very nice. Had chips / salsa and fruit in the afternoon. Everyone working there was extremely friendly and helpful. I would definitely stay again.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank edpaytontulsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mukwonago, Wisconsin
Level Contributor
96 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 8 October 2011

Comfortable beds, appointed rooms, free breakfast and attentive staff .... not much else I can ask for

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
14 Thank benne017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn Wausau

Property: Hampton Inn Wausau
Address: 615 South 24th Avenue, Wausau, WI 54401-5226
Phone Number:
Region: United States > Wisconsin > Wausau
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 11 Hotels in Wausau
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Wausau 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
The Hampton Inn of Wausau is a 100% smoke-free hotel, placed right in the heart of Wisconsin. We are located near several restaurants and only 10 minutes from downtown. While staying with us you will received a complimentary hot breakfast each morning, access to our indoor pool and whirlpool, our 24 hour business center and our 24 hour fitness center. We provide friendly service, clean rooms and comfortable surroundings. ... more   less 
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Also Known As:
Hampton Inn Wausau Hotel Wausau
Wausau Hampton Inn
Hampton Inn Wausau Wisconsin

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