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“Clean, friendly, extra perks, loved it”

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Jefferson Street Inn
Ranked #1 of 11 Hotels in Wausau
Certificate of Excellence
Reviewed 14 July 2011

I dare you to find a nicer, cleaner (or friendlier) hotel than this! Even has a free washer/dryer and detergent for guests! We stayed in a kitchenette suite for 6 nights and were SO comfortable. The huge whirlpool tub and Aveda bath salts were a pleasure. Even the elevator music is nicer than usual. We saw them repairing dings in the doors - how often do you see someone do that? We love this place and will always stay here when in Wausau. You can walk to the whole downtown area from there, but you can't hear anything in the rooms, they are that quiet. And Cory is a super manager!

  • Stayed: July 2011, travelled as a couple
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1  Thank Vivienne27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jsi-6500, General Manager at Jefferson Street Inn, responded to this reviewResponded 22 July 2011

We are delighted that you enjoyed your stay, Thank you for taking the time to post your comments ! Look forward to having you back! All the best, Debbie

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1,117 - 1,123 of 1,169 reviews

Reviewed 13 July 2011

A nice, more upscale hotel. It was a secure access property, with room keys needed to use the elevators. Wireless internet was free and fast, and parking was also free, both in the attached lot and across the street in the parking garage. Shopping and food and cultural events were within walking distance. Aveda products for the bathroom, which was very nice! Staff was very nice and helpful. The beds were adequate, but not awesome. Being downtown, the noise from outside was sometimes loud and the walls vibrated a little. The pool was tiny, but the hot tub was a good size. For our trip purpose (a wedding) it was an enjoyable stay, but if you want quiet and romance, you may want to look somewhere else.

  • Stayed: July 2011, travelled as a couple
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1  Thank 2FoodJunkies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2011

I find it hard to believe there is a finer hotel in Wausau. My wife and I stayed there in June of 2011 due to the fact she had stayed there a few months earlier on a business trip. The hotel had a definite upscale feel to it including some of the widest corridors you will find in a hotel. Having a bar/restaurant in the hotel and being within walking distance of many downtown establishments was certainly a plus in addition to the spacious rooms. Well worth the stay.

  • Stayed: June 2011, travelled on business
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Thank westobutch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jsi-6500, General Manager at Jefferson Street Inn, responded to this reviewResponded 22 July 2011

Thank you for your kind words! It means a great deal to the entire Team, we really stride to provide memorable customer service! Thank you, again for the entire Team ! Debbie

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Reviewed 6 July 2011

I am thankful to have found the Jefferson Street Inn for my business travel. I have also stayed here with friends and family for weekend trips to Rib Mountain Granite Peak ski trips. I have stayed in suites and standard rooms, and enjoyed the workout room and restaurant. Front desk service is also helpful and I appreciate that they have a computer with a printer in the lobby to print things like flight boarding passes. The location of this hotel is also superb. The pool is small and the decor and set-up is more traditional or romantic than kid-friendly. I would like to see flat screen tvs added to all rooms and a points rewards program like the major chains have.

  • Stayed: July 2011, travelled on business
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Thank JohnCray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jsi-6500, General Manager at Jefferson Street Inn, responded to this reviewResponded 22 July 2011

Thank you, for taking the time to comment on your recent experience. Guest feedback is critical to our continued success, I will share your comments with the team. You will be pleased to know that we have flat screen TV’s on order, so we are hopeful that on your return visit they will be installed!
We are also working on a rewards program with are other sister properties. I will keep
You posted when we are rolling it out. Again, thank you for staying with us!

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Reviewed 4 July 2011

We stayed at the Jeefferson because it was in walking distance to our daughters home,and it had great reviews. It was nice to be able to park the car and walk almost everywhere,the town square is great ,the shops are nice.The town is beautiful! The hotel well, the front desk people were great,however they didn't tell us that there was a $3.per day charge to park.The $5.95 "breakfast was a fruit cup,muffin.or bagel,o.j. or water,and coffee or tea.Not good.Half a block down full breakfast for about the same price.A double queen room was small,bathroom tiny,T.V.old not a good picture.Only three bath towels for a double room? Real glasses in the bathroom,but had trouble getting clean ones daily. Free coffee in the lobby,but by the afternoon it was empty ,every day.Pool small and cold,hot tub nice. If you want to be able to walk to the shops and entertainment on the square this is the place to be,otherwise I would stick to the Hampton(where we have stayed in years past).Iwould stay here again,but only if our daughter doesn't move out of town.

  • Stayed: June 2011, travelled with family
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Thank rrgmawoof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jsi-6500, General Manager at Jefferson Street Inn, responded to this reviewResponded 6 July 2011

We appreciate your time in responding to your recent stay at The Jefferson Street Inn. It is our goal and your expectation to provide a postive guest experience.

I understanding your frustration when that goal is not met. We have standards in place and will review with the staff to exceed these standards. We will provide additional training where needed insure we meet these standards.

We have recently changed our breakfast offering and are disappointed you did not feel it was a value.

You will be pleased to know that we have replaced the TV based on your comments. We hope that when you return you will enjoy your stay.

Please be assured we strive for a postive guest experience and appreicate your comments. All the best, Debbie

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Reviewed 21 June 2011

Stayed at JSI (as the locals call it!!) Wausau from Sep to Nov 2011 for a business trip. JSI was the home away from home. Excellently maintained, polite and helpful staff and located in the central down town section; what more could I have asked for. JSI is actually a prominent landmark in the down town area and is situated right next to the shopping mall with stores like JC Penny and Sears. As I was staying alone, it was a blessing that JSI was situated right in the down town area which enabled me to take lesiurely walks around the hotel (even late in nights). JSI has a pool (a bit small) and a good gym. It boasts of its own Bistro called the "City Grill" and the food was awesome. The hotel is an ideal place to stay for business travellers, couples and families with kids. The best part of the JSI is it's suites. Suites have their own kicthenette, hot tub with jacuzzi, dish washer, micro wave and all the other comforts to make you feel at home. The living room and the bedroom both have electronic fire place and are an absolute delight when it starts to get cold in Wausau. The hotel provides airport shuttle and has tie up with various organizations/companies to whom they extend the shuttle for office pick up and drop as well. Horst is the person who will normally take you around Wausau in the JSI shuttle and is absolutely gem of a person. I received a lot of helpful tips from him. Jeff and Maggie at the reception desk were always helpful and very prompt in providing any required support. Vending machines and ice machines are well maintained. As I was staying for more than 30 days, the rates were negotiated to a lower rate by AMEX traveldesk. I did not have a car of my own but some of the people complained about parking as JSI is in down town. Might be a good idea to call and confirm prior to your arrival. I did get free WIFI and complimentary breakfast.Overall, an excellent place to stay. I would be going back soon to JSI!!!

  • Stayed: November 2010, travelled on business
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Thank ray2205
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2011

This is a beautiful hotel right in the downtown area of Wausau. The people at the reception desk were welcoming and friendly. They gave us coupons for breakfast even though we didn't book breakfast with our stay. There is coffee in the lobby. City Grill is the restaurant attached to Jefferson Street Inn where breakfast was served. Nothing special about their breakfast but the restaurant itself is gorgeous. The rooms are very spacious and clean. They have a fully stocked bar and goodies you can purchase in each room. It was very quiet and the rate for the night was so reasonable. Have stayed at other places in Wausau but this one we will be back for sure. They also have a indoor swimming pool which we didn't use. Highly highly recommend this place for its service and rooms.

  • Stayed: June 2011, travelled as a couple
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Thank mattbrooke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Jefferson Street Inn

Address: 201 Jefferson St, Wausau, WI 54403-5428
Region: United States > Wisconsin > Wausau
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 11 Hotels in Wausau
Price Range: £112 - £137 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Jefferson Street Inn 3*
Number of rooms: 99
Official Description (provided by the hotel):
The Jefferson Street Inn is downtown Wausau's full service, luxury hotel featuring 100 suites and executive guest rooms. Pamper yourself in our warm, inviting surroundings. Unwind in your personal whirlpool bath, then slip into one of our cozy robes and relax on our pillow-top beds by the fireplace in your suite. Jefferson Street Inn is located in the heart of downtown Wausau, adjacent to the historic Washington Square shopping center. Jefferson Street Inn is a full service luxury hotel that offers sophisticated accommodations and suites, all rooms include microwaves, mini fridges, coffee makers with Starbucks coffee, Aveda amenities, large desk area and impeccable customer service. At Jefferson Street Inn, you'll enjoy a vacation in close proximity to Wisconsin attractions and activities. ... more   less 
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Also Known As:
Jefferson Street Hotel Wausau
Jefferson Street Wausau
Jefferson Street Inn Wausau, Wisconsin

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