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“No elevator, Thin Walls, not terribly clean, and not staying again.”
Review of Quality Inn Wausau

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Quality Inn Wausau
Ranked #8 of 10 Hotels in Wausau
bristol
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“No elevator, Thin Walls, not terribly clean, and not staying again.”
Reviewed 7 November 2012

Friends and I meet in Wausau every year for a long weekend and try different hotels. This was our first and last time at Best Western Midway. The gentleman we checked in with was not very friendly - we were there on a fun, girls weekend and he was unfriendly and gruff. When we asked if we could have a room near the pool, he just kept telling us in a very gruff way that we had "priceline" rooms. It really made us feel like we were low lifes since we had a priceline room with how he was talking to us. Oh well. We first were given a room on the second floor and were staying for 4 nights...hauling a larger suitcase up a flight of steep stairs is not easy. Especially when you have to stop and try to open the secure doors (wiht your room key), hold one open and get around. Also, I was traveling with my mom who is older and the stairs were not kind on her ankle or knees. The hall ways are super hot and the temps are not regulated at all. When we finally got inside the room we were disappointed by the smell of an old smokers room. The room is assigned "non-smoking" but must have been a smoking room in years past. The room was also not really clean. There were dusty areas, old shower tiles that looked like they needed a good scrub, and old mini fridges that didn't really keep stuff cold. Later that evening we found how thin the walls are...our room was close to the highway and the noise from it kept waking each of us up. It was very disruptive. We got a room change the next day to a first floor away from the highway but found that the walls are thin. People above sound like they are stomping, you can hear people in the hall, you can hear people in rooms next door talking. Not a very relaxing atmosphere to sleep in. The breakfast was not as good as other hotels in the area. Took 3 phone calls to get towels. Overall, very very disappointed. Can't not figure out how this is a 3 star hotel!!

Room Tip: ask for 1st floor away from the highway or better yet, just don't stay here!
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  • Stayed November 2012, travelled with friends
    • Value
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Helpful?
2 Thank lisa d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestWesternWausau, General Manager at Quality Inn Wausau, responded to this review, 19 November 2012
We are truly sorry to hear your stay was not a relaxing getaway. I assure you your experience is not common and I'm sorry to hear you did not leave happy. I hope the letter I mailed to you found you well. We hope that you will allow us another opportunity to provide you with a superior experience. Please don't hesitate to contact me to discuss your stay further Lisa.
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242 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Sun Prairie, Wisconsin, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 October 2012

We are originally from the central Wisconsin area, and subsequently moved to the Madison area. When my husband needed to be in Wausau on business we looked for a hotel to stay. We have been very pleased with our Best Western hotel stays and were aware of this location, but had never stayed there before. Having a Hoffman House restaurant connected was a bonus, as we had always enjoyed the food and atmosphere at the Madison locations (that closed many years ago). Both the hotel and restaurant lived up to our expectations. The room was very nice with plenty of space to move around. My husband needed to do a business conference call in the evening and the desk set-up in the room easily supported this need. Dinner in the restaurant was great, especially the salmon and the included breakfast was one of the best I have had - lots of choices and good quality.

  • Stayed September 2012, travelled on business
    • Value
    • Location
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Helpful?
Thank Scheree K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestWesternWausau, General Manager at Quality Inn Wausau, responded to this review, 19 November 2012
Thank you for your feedback! We are glad you enjoyed your visit to Wausau, WI and were able to truly enjoy our spacious guest rooms. It is always a pleasure to hear our on-site Hoffman House Restaurant is serving great food like you always remembered. The Free Hot Breakfast Buffet with your stay surely got your morning off to a great start! We hope to see you again soon.
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Mishicot, Wisconsin, United States
1 review
Reviewed 25 September 2012

Room was very nice and clean. Nice bar and an excellent breakfast. Front desk personel were very helpful. Easy access from the highway. Close to restaurants and shopping. We had a very nice time. I will be staying there again. Great for a weekend stay. The pool was being painted, but the hot tub and exercise room was open.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
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Helpful?
Thank Dale D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestWesternWausau, General Manager at Quality Inn Wausau, responded to this review, 7 October 2012
Thank you Dale. It is a pleasure to hear you enjoyed your stay from our friendly staff to our easy-access location and Hot Breakfast. Our pool is now open ready for your enjoyment. Hope to see you again soon. Safe travels.
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Merrill, Wisconsin
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 September 2012

Let me start off by saying this is a very clean hotel and we slept really good here. We were at a wedding and decided we would stay in town so we could spend some more time with family and enjoy the pool. We arrived at 2am and it was $98.00!!! No discount of any kind, even being so late. I would have been ok with this but the lady behind the desk was rediculously rude about it! She gave us short answers since we had inconvienced her by being there. She gave us no info about breakfast, when the pool opened, or anything else. We usually get a discount because of our careers, AAA or from booking it online. I do not recommend this to people looking for a last minute hotel, becuase anywhere else will charge you less for coming in so late at night.

  • Stayed August 2012, travelled as a couple
    • Value
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Helpful?
1 Thank Breanne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestWesternWausau, General Manager at Quality Inn Wausau, responded to this review, 7 October 2012
Thank you for staying with us. We are happy to hear you found your stay clean and left well rested. I am very sorry you we let you down at your arrival to the hotel. I would love to speak with you further. Please feel free to call me at 715-842-1616.
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Elk Grove Village, Illinois
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 5 September 2012

We found our stay at the Midway Hotel very relaxing and the pool was an extra perk. The breafeast was very good and selection of hot foods very satisfying. The property was very clean and guest services very professional. Our good nights sleep allowed us the energy to explore the city of Wausau which turned out to be a surprise. Wausau does deserve more exploration and if we pass through this area again we will definitely stat at the Midway Hotel.

Room Tip: We always select a second floor room, less noise and foot traffic.
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  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestWesternWausau, General Manager at Quality Inn Wausau, responded to this review, 7 October 2012
Thank you John. We truly enjoyed serving you during your stay. Wausau really does have a lot of interesting places to visit. It is great to hear you enjoyed our relaxing and clean getaway. Hope to see you again soon!
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Peoria, Illinois
Level Contributor
284 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 23 August 2012

My wife and I really liked this Best Western. The interior courtyard/pool area was alive with activity, yet our room was pretty quiet. We didn't get a chance to try out the restaurant, but it appeared clean and nice. The hotel staff was very friendly and we found our room clean and comfortable. The room price was competitive with other hotels in the area, and besides the Jefferson Street Inn, this is the only other hotel I know of in the area that has an attached bar and restaurant. For the price, this place seems hard to beat. We are frequent travellers to the Wausa area and will stay there again.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Montyd72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestWesternWausau, General Manager at Quality Inn Wausau, responded to this review, 4 September 2012
We are glad to hear you had a relaxing visit to Wausau, WI! Thank you for your review. We look forward to serving you on your next visit.
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Central Illinois
Level Contributor
85 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 23 August 2012

We decided to stay at this property because of the reviews. We did not find it all that great. First impression was not good, at check-in the person at the desk was not at all friendly or helpful (I found out later she was just about to end her shift), our room had an odd smell to it and the carpet was filthy. We had read great reviews about the breakfast at this hotel was fabulous, but when we tried it, the hot items were just ice cold so we left and got breakfast somewhere else. On the good side, for the rest of stay we found the staff to be very friendly and helpful, The pool area was extremely clean and in the evening the bar was really nice with friendly people and reasonably priced drinks. It was not a terrible hotel, it was not great.. just sort of average. I would proaby stay there again if we were in Wausau but then I woudn't go out of my way to stay there again.

Room Tip: There is no elevator so if you have issue with stairs (like I do) you need to request a ground floor...
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  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank baracuda74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestWesternWausau, General Manager at Quality Inn Wausau, responded to this review, 4 September 2012
Thank you for your review. We will definitely take your advice to ensure your next visit is spectacular. In the mean time, don't hesitate to contact us if we can be of assistance.
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Additional Information about Quality Inn Wausau

Property: Quality Inn Wausau
Address: 2901 Hummingbird Rd, Wausau, WI 54401-7367 (Formerly Midway Hotel)
Phone Number:
Region: United States > Wisconsin > Wausau
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 10 Hotels in Wausau
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn Wausau 2.5*
Number of rooms: 98
Official Description (provided by the hotel):
QUALITY INN FREE SHUTTLE SERVICE TO GRANITE PEAK SKI Get more value at the pet-friendly Quality Inn® hotel in Wausau, WI near State Park Speedway, Leigh Yawkey Woodson Art Museum and Central Wisconsin Airport, to which we provide free transportation! Conveniently located off of Highways 51 and 29, this Wausau hotel gives you easy access to The Grand Theater, Yawkey House Museum and such points of interest as: Nine Mile Forest Rib Mountain State Park Granite Peak Woodson History Center The Center for the Visual Arts Shoppers can browse for treasures at Wausau Center Mall; beer lovers can sip microbrews at Bull Falls Brewery; and the whole family can catch some thrills slipping and sliding in the snow at Sylvan Tubing Hill! We offer you real value for your hard-earned money and meet the needs of all kinds of travelers. Business travelers appreciate our meeting rooms and banquet facilities, which can accommodate up to 400 people. They also appreciate our business center, which features copy and fax services and a computer with Internet access. We welcome you to savor a delicious meal in our restaurant, Hoffman House, and a refreshing drink in our lounge, which features a cocktail hour. Swim in our indoor heated pool, utilize our guest laundry facilities, utilize the nearby fitness center with free passes from the front desk and enjoy such amenities as: Free hot breakfast Free WiFi Indoor heated pool and whirlpool Bus, truck & R.V. parking Make yourself at home in your guest room, which features a 32-inch flat-screen TV and coffee maker. Some rooms also feature a refrigerator, microwave, sofa sleeper and balcony. Your Q Bed features a comfortable, premium mattress and linens, a generous supply of fluffy pillows and a soft, plush blanket–because we know you value a good night's sleep. Relax and focus on the experiences you came for! Enjoy the combination of friendly service, generous amenities and cozy accommodations at the Quality Inn hotel in Wausau, WI. We look forward to hosting you! ... more   less 
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Also Known As:
Wausau Best Western
Best Western Wausau
Quality Inn Wausau Wisconsin

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