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Country Inn & Suites by Radisson, West Bend, WI
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Reviews (233)
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All reviewswashington countyfront deskcomplimentary cookieseasy highway accesswafflesshopping and restaurantsover christmashome away from homeextended stayeach morningkettle morainewould definitely stay here againworkout roomliving roomfridge and microwavepool and hot tubchecking in
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211 - 216 of 233 reviews
Reviewed 21 June 2012

I usually stay in larger hotels for business but this little hotel was a pleasant surprise. The rooms were large and clean. It seemed like a lot of families were enjoying the pool and lounge area. The breakfast had a nice array of choices and the cookies were a nice touch. The front desk and restaurant staff were both friendly and helpful.

  • Stayed: June 2012, travelled with family
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Thank dottie dog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 22 June 2012

Dottie dog,

I am so glad you found our hotel to your liking. Even though we are not as large as the hotels you are used to staying in, I am thrilled that we were able to meet your needs. Thanks for spreading the word!

I look forward to seeing you at the Country Inn & Suites of West Bend WI on your next trip to the area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 April 2012

Very nice place to stay. Awesome breakfast items. Very friendly staff.

  • Stayed: March 2012, travelled as a couple
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2  Thank GeorgeRabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WBGeneralManager, General Manager at Country Inn & Suites by Radisson, West Bend, WI, responded to this reviewResponded 12 April 2012

GearogeRabe,

Thank you very much for your kind review. We always strive to give great service, and it seems we hit the mark with you.

Thanks again, and we will see you next time around!

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Reviewed 28 February 2012

I have stayed at this hotel a few times while working in the West Bend area. It is a nice hotel that is well located near restaurants and shopping. The rooms have always felt clean and comfortable and the hot breakfast has always been tasty. Wireless internet works well. The rooms have a microwave and refrigerator for convenience. The bathrooms have been clean and the hot water has always worked. The bathroom is also stocked with a generous offering of soap, shampoo, lotion, make up remover etc. The front desk staff have always been very friendly and helpful.

Room Tip: The "front" of the hotel faces a busy highway. I've not noticed any real traffic noise unless the window is open. Perhaps asking for a room facing away from the highway could reduce the chances of poor sleep due to traffic noise.
  • Stayed: February 2012, travelled on business
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1  Thank michiglen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WBGeneralManager, General Manager at Country Inn & Suites by Radisson, West Bend, WI, responded to this reviewResponded 1 March 2012

Michiglen,

Thank you for your kind words about our Hotel. You have touched upon everything that we strive to achieve with our service and services.

If you are ever back in the West Bend WI area we would be honored to serve as your Home Away from Home once again.

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Reviewed 9 January 2012

we enjoyed our overnite stay, everything was as it should be.
clean, pleasant personnel, excellent breakfast. our suite was
very reasonable.

  • Stayed: January 2012, travelled as a couple
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Thank mfcantlon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WBGeneralManager, General Manager at Country Inn & Suites by Radisson, West Bend, WI, responded to this reviewResponded 8 March 2012

Thank you for your kind words about the Country Inn & Suites - West Bend. we hope to see you again when you make it to the West Bend area.

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Reviewed 8 January 2012

My husband, daughter, and I stay here every year when we visit my in-laws for their Christmas celebrations. Our 11-year old daughter always looks forward to the pool and the cookies! She also likes the relatively small size of the hotel because she knows where everything is and we feel OK about letting her go to the front desk or the vending machines on her own. The beds are comfortable, as is the room. The pool was clean and had several tables and chairs for those not swimming. The staff is always friendly and accommodating, the refrigerator is handy to have in the room, and the complimentary cookies and fruit are nice, too. My husband and daughter took advantage of the free breakfast and enjoyed it, especially the waffles. The only minor concerns we had during this year's stay was a low, humming noise from the heat register and some late night footsteps and running in the room above our room. Having children and traveling with them, we understand the need to unwind, but running around a top floor hotel room at 2:00 a.m. is bothersome to others. I was within a few minutes of calling the front desk when the "running around" subsided. When we checked out, I suggested to the front desk clerk that families with young children be assigned street level rooms. She said people checking in often don't advise the front desk of children, so they have no way of regulating such.

Overall, we enjoy staying here and appreciate the consistency from year to year. We won't hesitate to stay here again when visiting the West Bend area.

  • Stayed: December 2011, travelled with family
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Thank bgonner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WBGeneralManager, General Manager at Country Inn & Suites by Radisson, West Bend, WI, responded to this reviewResponded 8 March 2012

Thank you for your review of The Country Inn & Suites - West Bend WI. Thank you also for your advice about the late night noise. It is something that we will take a look at to see what we can do better.

We will see you next time you are in the West Bend area!

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