We usually eat at Jalisco's in West Bend at least once a month but tonight is going to be the last time for awhile - I must be missing something because the service everyone gloats about leaves a lot to be desired. I ordered my dinner I told the waitress no rice or tortilla's please. My dinner shows up with both and was not delivered by our waitress. We were more than half done with our dinner before our waitress walked past carrying food for the next table and fleetlingly asked if everything was ok she was past our table before we even have a chance to answer - the food is just not good enough to overlook the poor service almost evertime we go in there.
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