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“We had a nice stay”

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BEST WESTERN Ambassador Inn & Suites
Ranked #6 of 72 Hotels in Wisconsin Dells
Certificate of Excellence
Freeport, Illinois
Level Contributor
268 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
“We had a nice stay”
Reviewed 18 September 2011

We had 2 couples staying for Wo-Sha-Wa days. We were not planning on staying in our room much so the big waterpark hotels and ones with restaurants were not needed. We wanted just a place to sleep and go out and try many of the local spots. As far as the Best Western the price was the best for this weekend. It was remodeled this year and the breakfast area was still under renovation. No breakfast but we wanted to go to other spots anyway.( try Stuffs. Thumbs up. I will write about that place also) Our room was nice decor and clean. The air was cold. In Room coffee was OK. TV was limited but who goes that far to watch TV? Beds were OK, a little firm but they were new beds, pillows and coverings. The towels must be new also because they were nice. Convienent spot and easy to get to. Bathroom very clean but small and dark. No small free shampoo but we always bring our own anyway. Nice big fridge. Ice maker was not working on our floor. bummer. Nice indoor and outdoor pool and hot tub. The help was nice but typical. Not that over the top service you hope you find. Now that the motel has been updated it is worth the money if you are planning on leaving the motel and enjoying the Dells. If you want all of the extras stay somewhere else.

  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank Kev521
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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818 reviews from our community

Traveller rating
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    146
    58
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See reviews for
473
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • German first
  • Norwegian first
  • Any
English first
Amherst, Wisconsin
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 September 2011

Good place for a good price. No bells or whistles, an affordable place. There are better places in town, but you will spend the $$ for them.

  • Stayed August 2011, travelled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank wormser81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prior Lake
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 August 2011

Beware the hidden charges!!! They won't quote them when you call!!! Lots of "catches".
Lobby is very nice and updated. The rest of the hotel was very dated. Halls were filthy. Rooms that smelled unclean. .

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Patty S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michigan
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 August 2011

My mom and I stayed in this hotel in mid-August. The decor is a little dated. The internet barely works. They have 12 channels (for when you are in your room in the late evening). They don't offer you a breakfast from their own hotel, but do let you purchase 10 dollars worth of food from Denny's for 5 dollars. The pool was very nice and we used that over the free tickets to the Chula Vista water park. We did visit the water park, but it was located a far distance from all the other water parks; the wave pool was located in a different area from all the other water activities, so we decided to return to the hotel and use that pool--had it all to ourselves. They also don't give you the complimentary newspaper, but you can purchase one for a buck.

The staff was very friendly. I had read reviews before leaving and one said that they charge you a 7 dollar amenity fee--that is for people who call to make reservations or just show up. Since I had done mine on-line, I didn't get charged for it, thankfully because all they put in our room was one bar of soap--no shampoo, no conditioner, no lotion; and what made me laugh out loud was that they placed 2 pieces of paper on the night stand--not a pad of paper, but 2 pieces.

The beds were a little hard, but they worked for us. All in all, it was an alright stay. I have been in better hotels and this stay did help me get a free night voucher with Best Western's incentives, so I can't complain.

Would I return here again--who knows. It was a downgrade from the Best Western we had stayed at the night before in Bloomington, MN.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank MichiganTraveler40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Racine
Level Contributor
95 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 15 August 2011

Let me start by saying my one star rating is based solely on the fact that the mattresses were horrible and nobody with management seemed to care.

The property itself isn't too bad, nice pool, decent rooms with free wireless.....but remember you choose hotels based on one premise, your ability to sleep there that night. All the other stuff is just fluff. With that said, I've never slept less in a hotel in my LIFE. Both mattresses were so horrible, I woke up (assuming I slept) with the worst back ache in my life. To make matters slightly worse, there were stampedes of young children doing laps down the hallways (with little to no stopping by hotel staff).

If you're going here because they're offering free Chula Vista waterpark tickets, do yourself a favor. Pay the extra $50-$75 to just stay there....I can't imagine their mattresses are any worse.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank benne017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rockford, Illinois
2 reviews
Reviewed 12 August 2011

We stayed 2 nights in a room with 2 queen beds and a sofa sleeper.The room was spotless,including the bathroom.I am very picky when it comes to this..My family liked the outdoor pool and hot tub better than the indoor because the water was alot warmer.We enjoyed the Chula Vista wristbands that came with the room.I would stay here again!

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Tracy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sioux City, Iowa, USA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 August 2011

we used their 2 bedroom suite with king beds, and 2 pull out couches for 2 families and it worked great. the suite also had a fair sized full kitchen and 2 baths. there was a large dining table and a huge living area, which fit all the kids easily. there was both an indoor and outdoor pool and hottub. there was no continental breakfast, so it was nice we had our own kitchen. the service at the hotel was fine, nothing good, nothing bad. the room was great, however, and my friends are i are planning to meet there again for another stay.

  • Stayed August 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Hedy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Ambassador Inn & Suites

Property: BEST WESTERN Ambassador Inn & Suites
Address: 610 S Frontage Rd, Wisconsin Dells, WI 53965-9674
Phone Number:
Region: United States > Wisconsin > Wisconsin Dells
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Family Hotel in Wisconsin Dells
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN Ambassador Inn & Suites 2.5*
Number of rooms: 180
Official Description (provided by the hotel):
Located in the heart of Wisconsin's largest resort area, non-stop family fun awaits at the BEST WESTERN Ambassador Inn & Suites. With a great selection of spacious, newly remodeled rooms, there is a style for everyone. Don't forget to stop in and enjoy our free hot breakfast of eggs, sausage, waffles, cereal, yogurt, juices, coffee and more before starting your Wisconsin Dells adventure. Other amenities include a Fitness Center, Business Center, indoor and outdoor heated pools, whirlpools, and free high speed wireless internet access. Take advantage of a great central location close to many local attractions, dining, sports complexes and businesses. From waterparks to skiing, basketball to volleyball, golf courses to shopping, you'll find an endless array of activities at your fingertips. Whether you want to stay relaxed or stay productive, stay in the heart of it all at the BEST WESTERN Ambassador Inn & Suites. ... more   less 
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Also Known As:
Best Western Ambassador Inn And Suites
Best Western Ambassador Hotel Wisconsin Dells
Best Western Wisconsin Dells
Wisconsin Dells Best Western

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