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“Excellent value-great location-nice staff and super pools and hot tubs!” 4 of 5 bubbles
Review of BEST WESTERN Ambassador Inn & Suites

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BEST WESTERN Ambassador Inn & Suites
Ranked #6 of 72 Hotels in Wisconsin Dells
Certificate of Excellence
Racine
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Excellent value-great location-nice staff and super pools and hot tubs!”
4 of 5 bubbles Reviewed 31 May 2012

We stayed here memorial day evening-the crowds having left already. We stayed
last minute and got a great rate. The rooms have been remodeled since our last visit! Nice job! The beds were new and comfy. Loved the flat screen TV's and larger room fridge. The pools were fantastic; one indoor with a hot tub, and another outdoor with under gazebo hot tub. Also, an outdoor zero depth pool for kiddies. No big water park features thank god.....but they do offer free passes to Chula Vista water park if you need that kind of fix! What a great deal!
Breakfast was included, the usual fare buffet style. We will always stay here in the future since they seem to really take care of the property, and treat guests so well. Love the location right near downtown,Starbucks,and across from the legendary Paul Bunyan restaurant!

  • Stayed May 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank steveswede
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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800 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • German first
  • Norwegian first
  • Any
English first
1 review
4 of 5 bubbles Reviewed 28 May 2012

Overall great service just bad AC front desk was exceptional hope to come back soon

  • Stayed May 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jbarragan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lusk, Wyoming
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 12 May 2012

We stayed in the Dells for 2 nights and stayed at the Best Western. It was in a very good location with Denny's right next to it. Beds were super comfortable and rooms were very well kept. Breakfast left a little to be desired, but the essentials were provided. We would definitely recommend staying here while in the Dells.

  • Stayed May 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Dani D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manitowoc, Wisconsin
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 3 May 2012

I stayed June 2011 with my mother and my son. The hotel is older but very clean. The staff were extremely helpful at check in as well as when we had an issue with the toilet. The pool was just outside our room, but it was cold and raining when we were there so we did not use it. The resort offered us free tickets to Chula Vista indoor water park which we went to and had a great time. The only concern that I had was that we did not ask for a disability room, and my mother had a hard time with the lower toilet and no grab bars in the shower. I am not sure if they have those accomodations or not, I did let them know my mom had difficulty walking when we checked in and they put us in a room very close to the exit and parking lot which was nice.

  • Stayed June 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cher Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie H, General Manager at BEST WESTERN Ambassador Inn & Suites, responded to this review, 5 May 2012
Thank you so much for reviewing our hotel. I am happy to hear that you had a pleasant stay. Our hotel does offer Handicapped accessible rooms. Next time you stay with us please ask and we'd be happy to put you and your family in a room that fits your needs. I hope that you will continue to choose Best Western Ambassador Inn & Suites when staying in Wisconsin Dells.

Sincerely,

Jamie Hristov
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Herrin, Illinois
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 16 April 2012

We have used this hotel for 2 years in a row for our MLK Weekend Ski Trip. There are definitely pros and cons to this hotel, but we came back, so for us the pros outweigh the cons.

Pros:
The location is very good and handy, especially for a group like ours, which consisted of a group of teens and adults in town for skiing. There are many restaurants in the area, several in close walking distance. There is a Denny's on one side and a Wendy's on the other side. There are also several nicer restaurants down the strip from the hotel. So, meals were simple, with little driving required.

The pool is really nice. They have a sauna and a hot tub all in the same room, which is very handy. Our students took advantage of all 3 and had a great time. There is even a 2nd floor balcony above the pool for someone who needed to step over and check in with people without having to go down to the first floor entrance.

The location is also very close to the tourist attractions of downtown Wisconsin Dells as well as the area indoor water parks. There are several indoor water parks in the area which are really nice. The hotel actually provided us with free one-time admission to the water park for everyone in our group, and we took advantage of that after finishing our skiing for the day.

The price of the rooms was reasonable, which was also a plus. I was able to reserve a suite for one of our rooms because we needed a place for our group to meet one night of our stay, and it served that purpose well. The suites have 2 queen beds with a queen sofa sleeper as well. 6 could sleep comfortably.

Cons:
This is a fairly old hotel. There are definitely not high end amenities here. It has the feel of a hotel that would have been VERY nice in the late 80s, early 90s. They need to do some updating, I'd say. But the rooms were clean.

The front desk service was a bit disorganized and slow at times. In their defense, they were dealing with Green Bay Packer play-off parties and also a family reunion that was there for the weekend as well. Still, the check-in was slow and dealings with the front desk were a bit frustrating at times. They were courteous, but just didn't seem very efficient.

Free breakfast was standard fare for a continental. Muffins, Waffles, toast, bagels, cereal, fruits, pastries, coffee, juice, and etc.

Overall, I gave this hotel a very good rating because our experience was very positive. The location, the pool, the free water park tickets, and our overall experience outweigh some of the other cons. We will likely be back again next year.

Room Tip: They offer family suites that will sleep up to 6. Rooms near the pool area are more noisy, if you...
See more room tips
  • Stayed January 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Courtney H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hershey, Pennsylvania
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 16 April 2012

My daughter had a sports tournament at the (Chula Vista)Wisconsin sports center. This hotel was an easy drive to the sports center - about 10min drive - but so much cheaper than staying at the chula vista. Plus, we got free tickets to the indoor water park at the Chula Vista with our stay, so she could still hang out with her team mates at the water park .It worked out really well for us. The hotel was in good condition = sheets, carpet, furniture etc. Had a nice indoor and outdoor pool. Outdoor pool is behind the hotel so it offers privacy from the main drag, you don't have traffic noise. The continental breakfast was a great bonus for us. It had waffles, muffins, juice cereal, hard boiled eggs. No meat. Most hotels in the Dells don't offer breakfast. My daughter could grab a bite to eat and head right to her competitions. There seemed to be a lot of teens staying there for sports competitions, so this may make the hotel a little noisy on weekends if other weekends are similar to the way ours was. Staff was pleasant. I agree with other reviews... no shampoo or conditioner little bottles offered. Otherwise ,great stay. We were very happy. Our room even had minifridge and micro. We stayed in a 2 Queen bed room. Shower head was great with good water pressure.

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank GoSeeItMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, IL
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 16 April 2012

After a very long drive in the rain, I was happy to get a last minute booking at the Ambassador Inn & Suites in the Wisconsin Dells. I was travelling by myself so it was important that I rest somewhere that felt safe to me.
The hotel staff were very accomodating & kind. The atmosphere was a little frenetic with an arcade off the lobby and a lot of people/kids running around. Seemed appropriate for The Dells.
My room was large (for a handicapped person). It was sparsely appointed but I assume that was to accomodate easy movement for a wheelchair.
I can tell an effort was made to spruce up the room. The linen was newer and there were a few more items that felt as if they were recently added.
The carpet was very old and looking worse for wear. The bathroom was also old but had a deep tub that I appreciated.
My biggest issues were the noise in the hallway. Security had to be sent out to quiet people down and there was no shampoo, conditioner or lotion in the bathroom.
It is a small comfort but one that I count on when I spring for a night in a hotel and certainly something I would expect at a Best Western.
Instead there were 2 soap dispensers in the bathroom. One mounted in the shower and one on the wall near the sink.
I would note that it was placed at a distance that a handicapped person might have difficulty in reaching.
Listen, for a family wanting to go to the Dells and not break the bank, this is the perfect place to stay. For me, it was good, just not fantastic!

  • Stayed April 2012, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank okeedokie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Ambassador Inn & Suites

Property: BEST WESTERN Ambassador Inn & Suites
Address: 610 S Frontage Rd, Wisconsin Dells, WI 53965-9674
Phone Number:
Region: United States > Wisconsin > Wisconsin Dells
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Family Hotel in Wisconsin Dells
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN Ambassador Inn & Suites 2.5*
Number of rooms: 180
Official Description (provided by the hotel):
Located in the heart of Wisconsin's largest resort area, non-stop family fun awaits at the BEST WESTERN Ambassador Inn & Suites. With a great selection of spacious, newly remodeled rooms, there is a style for everyone. Don't forget to stop in and enjoy our free hot breakfast of eggs, sausage, waffles, cereal, yogurt, juices, coffee and more before starting your Wisconsin Dells adventure. Other amenities include a Fitness Center, Business Center, indoor and outdoor heated pools, whirlpools, and free high speed wireless internet access. Take advantage of a great central location close to many local attractions, dining, sports complexes and businesses. From waterparks to skiing, basketball to volleyball, golf courses to shopping, you'll find an endless array of activities at your fingertips. Whether you want to stay relaxed or stay productive, stay in the heart of it all at the BEST WESTERN Ambassador Inn & Suites. ... more   less 
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Also Known As:
Best Western Ambassador Inn And Suites
Best Western Ambassador Hotel Wisconsin Dells
Best Western Wisconsin Dells
Wisconsin Dells Best Western

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