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“Nice Hotel”

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Best Western Ambassador Inn & Suites
Ranked #5 of 76 Hotels in Wisconsin Dells
Certificate of Excellence
Ellsworth, WI
Level 4 Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Nice Hotel”
Reviewed 18 October 2013

Comfortable stay at a very nice hotel. Rooms were nice and clean. Staff friendly and helpful. Pool nice. Nice breakfast in the A.M. Close to all attractions and many restaurants. Quiet. Didn't use the waterpark.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DougLucht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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936 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (75)
Date | Rating
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English first
Pell Lake, WI
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 October 2013

Very comfortable beds and I loved the pillows. Excellent location just off the highway.. Did the best on my location preference of the room. Denny's next door if you wake up too late for their free breakfast.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank ShirlsPellLake_WI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago
Level 4 Contributor
35 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 15 October 2013

First, shout out to the great reservations agent (Jeff, I think?). His personality on the phone is what sold us on booking here.

Last minute decision to leave Chicago a day early and stay overnight in the Dells on our way to MN led us to looking for a hotel. Having booked Best Westerns in the past, and after speaking to the reservation agent on the phone, we decided to book here.

Upon arrival, we were also checked in by a very nice front desk clerk. He told us that the hotel offered complimentary transportation to the casino, and also complimentary water park passes to Chula Vista. He was kind enough to look up my Best Western membership number. He also gave us a recommendation for a restaurant close by for dinner, which we appreciated, since we really didn't know the area.

We got a first floor room, and found the sink to be outside of the bathroom, which is a plus. However, the soap was in a dispenser on the wall. The same soap dispenser was found in the shower in the bathroom, and the soap was called "Go-Jo". This made me feel like I was staying at a gas station, not a hotel. Yeah, not a fan of "Go-Jo".

Room was clean, everything appeared to be in working order, so we brought in our stuff and headed out to dinner. When we came back a few hours later, decided to go check out the whirlpool, and when we left the room this time, we realized that the door did not catch and close properly. We needed to really kind of shut the door with a "bang" in order for the latch to catch. Not reassuring to be staying at a hotel with that kind of issue with the door!

Bed was okay, but next morning, I found I was too short to reach the shower head! Very uncomfortable shower as I couldn't direct the spray.

Breakfast was usual continental fare with a waffle maker. Nothing remarkable, but nice to have it provided.

Location was good, only about a mile to the main "strip" in the Dells, and there is a Denny's next door We did walk across the parking lot to the adjacent Americinn, and felt it looked much more modern, and if we were to return to this area, would probably book a room there before returning to this hotel. Upon check out, we did comment about the door, and the desk clerk did not seem surprised; this makes me think they must have a lot of maintenance issues.

Again, hotel was okay, but probably would not book here again as I think there are better choices in the same price range.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DonnaW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North of Chicago, IL
Level 6 Contributor
220 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 15 October 2013

We thought this was a nice hotel. Breakfast waffles were good, other option OK for breakfast. Room was OK but carpeting needed updating. Room was clean, good value. Nice lobby, nice employees. Would stay here again.

Room Tip: Ours was supposedly by the pool but it was third floor which looked over the roof of the pool. No i...
See more room tips
  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lovetotravel9997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winthrop Harbor, United States
1 review
Reviewed 14 October 2013

Room was terrible, t.v. never worked, noise level of drunks in the hallways and parking lots at all hours of the night was awful. Complained to the front desk with no results. Will never stay at this hotel again.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jeff L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Freeport
Level 2 Contributor
7 reviews
7 hotel reviews
Reviewed 14 October 2013

We have stayed at the Best Western in Wisconsin Dells a couple of times. Hotel lobby was very nice. Staff was very friendly. We asked for a room close to an elevator which we got and was right across from the elevator. We did not hear any noice through out the evening. The room could use some updating. TV was poor reception.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Linda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waukesha, United States
1 review
Reviewed 14 October 2013

This hotel was nice. Nothing fancy but it was clean and in a good location. It came with complimentary water park tickets for Chula Vista Resort. The hotel had a nice pool and sauna. A decent value compared to some of the more expensive rooms at water parks in the area.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Frank Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Ambassador Inn & Suites

Property: Best Western Ambassador Inn & Suites
Address: 610 S Frontage Rd, Wisconsin Dells, WI 53965-9674
Phone Number:
Region: United States > Wisconsin > Wisconsin Dells
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Family Hotel in Wisconsin Dells
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Ambassador Inn & Suites 2.5*
Number of rooms: 180
Official Description (provided by the hotel):
Located in the heart of Wisconsin's largest resort area, non-stop family fun awaits at the BEST WESTERN Ambassador Inn & Suites. Included with your stay, 4 waterpark passes to Noah's Ark included per room from Memorial Day to Labor Day. With a great selection of spacious, newly remodeled rooms, there is a style for everyone. Don't forget to stop in and enjoy our free hot breakfast of eggs, sausage, waffles, cereal, yogurt, juices, coffee and more before starting your Wisconsin Dells adventure. Other amenities include a Fitness Center, Business Center, indoor and outdoor heated pools, whirlpools, and free high speed wireless internet access. Take advantage of a great central location close to many local attractions, dining, sports complexes and businesses. From waterparks to skiing, basketball to volleyball, golf courses to shopping, you'll find an endless array of activities at your fingertips. Whether you want to stay relaxed or stay productive, stay in the heart of it all at the BEST WESTERN Ambassador Inn & Suites. ... more   less 
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Also Known As:
Best Western Ambassador Hotel Wisconsin Dells
Best Western Ambassador Inn And Suites
Best Western Wisconsin Dells
Wisconsin Dells Best Western

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