We booked 6 condos for our annual family vacation because of the water park and activities for our young grandchildren. After checking in we had to request housekeeping because two of the units had filthy bathrooms - urine on the toilet and floors covered in hair and dust. Our unit smelled like strong cooking smells - maybe curry.
we asked that the condo be fabreezed. One smelled of smoke.
three had patios with ash containers that were over filled with cigarettes. Housekeeping did come quickly when we called them the first day but the daily cleaning was terrible. The carpet was never vacuumed. We found candy stuck to the couch. I wiped off the bathroom counter everyday because it wasn't done by the staff. The grout in the bathroom tile was brown - it was so dirty that the white grout was brown.
We had an infant and several small children and weren't comfortable with them playing on the floor.
We ate at the restaurant once. Of the 8 of us that had lunch, not one got their correct order plus service was slow and we always had to looki for the waitress.
We did enjoy the water park and the little girls had fun with their mothers at the kids spa. But because of the lack of cleanliness we will be looking for a different resort at the Dells next year.
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- Also Known As:
- Great Wolf Lodge Hotel
- Wisconsin Dells Hotel Great Wolf Lodge
- Great Wolf Lodge Wisconsin Dells
- Great Wolf Hotel Wisconsin Dells
- Black Wolf Lodge
- Great Wolf Hotel Wi Dells
- Great Wolf Wi Dells
- Great Wolf Resort