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“Clean, great water parks”
Review of Great Wolf Lodge

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Great Wolf Lodge
Ranked #11 of 75 Hotels in Wisconsin Dells
Reviewed 14 July 2014

The rooms were clean. The three indoor water parks were great. The tornado water ride and a race water ride were great. Continental breakfast would be great with the price you pay here, but this is the Dells... The story time consists of outdated audio animatronics you can't hear. Even the main characters ( robots) look bored. Don't bother with story time for the kids. Otherwise good experience.

Stayed: July 2014, travelled with family
Thank Tim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 13 July 2014

Looking for more privacy and a less crowded water park? Then this is for you (as long as your children are 12 and under).
There are not as many thrill rides, but still a great variety of attractions at the water park.
This water park is not open to the public, which is Very important to keeping the water park safe, clean, and less crowded.
The hotel is very well maintained, rooms are spacious and clean. The best bet is to get the room with the kitchen so you can bring in your own food and beverages.
The staff is friendly and will attend to anything that you request.
The children's activities, geared for younger children are amazing. There are character appearances, a dance party, and nightly story time.
Great activities for the holidays also.
No, it is not cheap, but you get what you pay for, and this is worth it!

  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
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2  Thank christine s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2014 via mobile

This place is really geared toward younger kids but still the water park aspect kept my 12 yr old very happy! Great location and easy to get to a variety of local restaurants. Had a snack and some cocktails in the main restaurant which were both good and so was the service! Breakfast buffet had a good selection as well. Rooms were large and clean. If you have smaller kids there appeared to be no shortage of ways to keep them entertained!

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
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Thank crk_x2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2014

We sometimes go to the GWL in Cincinnati, other times the one in Wisconsin Dells. They both rock! GWL has a 100,000 square foot waterpark, an adorable clock tower show, amazing suites, and fun activities.
You don't have to leave the resort. There is everything to keep your kids entertained.
We love Great Wolf Lodge!

  • Stayed: May 2014, travelled with family
    • Service
Thank Amy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2014

This is our third trip to Great Wolf. Our opinion has fallen significantly but I will start with what is still great about Great Wolf, The Waterpark! It is still lots of fun with lots to do. It is clean the the lifeguards are attentive. We go in the off season during the week and the lines are short and it's not to crowded. MagiQuest still entertained the kids with a new quest. There are still some very good people working there. The young man that helped us at Magiquest was excellent. Two housekeepers helped us out a lot as did the head of housekeeping. They truly seemed to care about us and want to help. The service in the restaurant was also good (although they did get rid of my favorite menu item). Unfortunately, we had a lot of unpleasantness on this trip too. It took us 45 minutes to check in. There were other people behind the counter but only one working (hard). Finally another woman came to help and we got her at the counter. She was unapologetic about the wait instead complaining to me how busy it was and how she wished it was over. In addition to being rude she also was unaware of the promotion we booked under and had to check 3 times to fulfill the requirements. When we checked into our room the kids pulled the curtains to find a woman sitting on our patio smoking. Our heater/air conditioner was broken. There was used coffee in the coffee maker and a dirty cup. I piece of metal fell off the fireplace in the middle of the night and scared us all awake. The chairs in the room were falling apart. The toiletries in the bathroom were used. On our second day housekeeping did not vacuum our floor, throw away used cups, toiletries were not replaced and the bathroom wasn't cleaned.
After we had asked to women from housekeeping to help us out after our room wasn't cleaned they contacted the head of housekeeping who spoke with the manager who did give us some compensation our our trouble. Still, I think this may be our last visit here. Somewhat for the dip in service and some because the kids are outgrowing the waterpark a bit and we may be ready for something new.

Room Tip: The hotel rooms are closer to the water park than the condo rooms. We really like loft rooms.
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  • Stayed: March 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
3  Thank RitaLyC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GWL_Management, Guest Relations Manager at Great Wolf Lodge, responded to this reviewResponded 17 July 2014

Thank you for returning to Great Wolf Lodge – Wisconsin Dells and providing us with your feedback! We greatly appreciate you bringing your concerns to our attention and I will share your review with the Management team at the resort. I am glad our Director of Housekeeping was able to help your family with the issues you had from your stay. Please know what you experienced is not customary for us and does not meet the standards we have set for our Housekeeping team.

We hope to have you return again soon!

Great Wolf Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2014

It's smaller than Kalahari, but a little more family friendly. We have a 4 year old and a 1 year old, so the smaller crowd was appreciated. The hotel is very spread out though, be prepared for a HIKE to get to your room from the elevator in the lobby. The Great Wolf Lodge is expensive, but worth every dime in the middle of a northern winter of isolation!

Room Tip: Ask for a room near the elevator!
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  • Stayed: November 2013, travelled with family
    • Location
    • Sleep Quality
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1  Thank JenBraz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2014 via mobile

This was our first trip to the Dells and it was great. This hotel offered our kids nonstop fun with the water park and other activities. Once they were in the room (which we had a kid cabin in ours so they were in heaven) and their heads hit the pillow they were out.

  • Stayed: June 2014
    • Value
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Thank Simp20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Great Wolf Lodge

Address: 1400 Great Wolf Drive, Wisconsin Dells, WI 53965
Region: United States > Wisconsin > Wisconsin Dells
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Wisconsin Dells
#4 Top resorts Hotel in Wisconsin Dells
#15 Family Hotel in Wisconsin Dells
Price Range: £131 - £276 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Great Wolf Lodge 3*
Number of rooms: 204
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Also Known As:
Great Wolf Lodge Hotel
Wisconsin Dells Hotel Great Wolf Lodge
Great Wolf Lodge Wisconsin Dells
Great Wolf Hotel Wisconsin Dells
Black Wolf Lodge
Great Wolf Wi Dells
Great Wolf Hotel Wi Dells
Great Wolf Resort

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