Ok, so we had been to other resorts in the Dells, but this was our 1st time trying out the Wilderness (finally). There was some construction going on and the walkway closest to us was closed, making for a lot of extra walking...but that's fine. We could use the exercise! What bothered me MOST is the temperature of the water in all the indoor waterparks. IT WAS TOO COLD!!!! My daughter couldn't enjoy herself because she was shivering so hard. Other resorts I have stayed at, the water was just warm enough to be inviting. I don't understand what is going on with that water temp AT ALL! I tried asking one of the life guards about it, but she didn't know english and therefore, didn't understand me.
My other complaint...is the service at Surviver's Bar and Grill. . OH MY GOSH. It is the worst I have ever experienced. Now mind you, this is their off peak season. It was NOT busy in there, BUT they could have probably used an extra person on the floor. From the time my family and I sat down, it was 40 MINUTES before we got our drinks (a coke and a water)... Our server was pretty much non-existent the rest of the time. Terrible terrible service.
I won't complain about the high prices of everything at this resort from the lockers to souvenirs, etc..because it is what it is. I expect that at any "tourist-y" place and no one is forcing you to buy anything. I liked the vibe of the place and there is plenty to do. I personally liked the Polka Dot Pots paint-your-own pottery place. Very cute.
- Official Description (provided by the hotel):
- Come play the day away in America's largest waterpark resort! The Wilderness has 4 indoor and 4 outdoor water parks totaling nearly 500,000 square feet (that is over 12 football fields of water fun!) We also have an indoor, 3-D, black light mini golf course; a ropes course, virtual reality gaming for up to 7 players, outdoor mini golf; zip lining; go-karts; laser tag; Wild Rock Championship Golf Club; and award-winning spa services at Sundara Spa. Amazing lodging options include Wilderness themed guest rooms, condos, villas and cabins. ... more less
- Also Known As:
- Wilderness Resort Wisconsin Dells
- Wilderness Hotel Wisconsin Dells
- Wilderness Wisconsin Dells
- Wilderness Wi Dells
- Wilderness Resort Wi Dells
- Resort Wilderness Wisconsin