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Polynesian Resort Hotel
Ranked #59 of 75 Hotels in Wisconsin Dells
Reviewed 23 February 2014

There were only a few things that stuck out that i think needs attention. The beds were not soft to sleep in those need to be updated. bathroom was ok but could use a touch up. the Pools were great for both the family and I. I would recommend the resort good price . The staff at the TIKI Bar Bartender was a great guy .

  • Stayed: February 2014, travelled with family
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1  Thank kruegerray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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339 - 345 of 652 reviews

Reviewed 17 February 2014

Went on Presidents Day weekend, which was a busy weekend for the Dells. All the other indoor waterparks were sold out, so we settled for the Polynesian. I was nervous after reading the other reviews, so I had low expectations. But, I figured the kids (twins, age 6) would have fun no matter where we stayed and that I can turn a blind eye at some of the things the other reviewers mentioned, especially since the rate was so reasonable. We were in a king room with a sofa bed, which we liked the layout. I described this resort as "Hot Tub Time Machine", tropical style.

The Pros:
Very clean
Quick check in
Water park was not crowded, and really geared for young kids
Very good lifeguards in waterpark area by slides
The staff we had interaction with were all very pleasant
Location, near Christmas Mountain (we went snowtubing)
Liked having a balcony off our room (we kept our cooler out there...never needed ice!)

The Cons:
Room was outdated and ripped carpet
Bed was TERRIBLE (didn't sleep for 2 nights in a row)
Towels in the pool areas were non-existent
Restaurant choices were poor and weren't hardly ever open
Pool water in pool area off of lobby was murky and foamy
Paid a weird charge on our bill for the in room safe

Bottom line...We got what we paid for, so cant complain since I knew all this before booking the room. I probably would pick Mt Olympus over the Polynesian for a value priced property next time only because the size of the waterpark and the included indoor amusement park.

Room Tip: Stay on the 2nd or 3rd floor to avoid hearing kids in halls going back and forth to the different po...
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  • Stayed: February 2014, travelled with family
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2  Thank Jsal76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 February 2014

As a ell seasoned travelor, I read some of the reviews and thought I must have stayed at a different resort. We took our grandsons there sat 2/1/14 for 1 night and had a great time. My room was not dirty, or falling apart. It is a waterpark resort marketed towards kids 10 and under. Our room was clean with fridge and microwave in the room, the kids had a great time in the waterpark, the staff was friendly and our room was spacious. I just don't buy all these negative reviews, Yes, the Kalahari is a little more upscale and their prices are definatly much higher also. We had a great time at the Polynesian and will go back again

  • Stayed: February 2014, travelled with family
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3  Thank garymary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2014

We were looking for a place in Wisconsin Dells to take our 3 year old granddaughter for her birthday. This facility seems older but is well kept. There were friendly staff everywhere, including the housekeeping people in the halls who all were smiling and acknowledged us with hellos. They were all very friendly toward our granddaughter who loves people. The woman we made reservations with was extremely helpful and when she learned the age of our granddaughter booked us in a quieter wing for naps and quiet times. The lifeguards were attentive and also very friendly as were the shop staff. The halls, pool areas, and our room were all very clean and smelled good. We were able to book a room with an actual bedroom door between the bedroom and sitting room so we could make it very dark in there for our granddaughter to sleep while still being able to watch tv in our bedroom. The indoor water park seemed more geared to younger children and as such fit those needs very well. The only complaint we might have is there was no internet of any kind available in the rooms, just the lobby. All in all this was a great choice for us and we are very, very pleased with our stay.

Room Tip: The King Suite room is a good choice and value for sleeping children in one room and adults watching...
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  • Stayed: January 2014, travelled with family
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Thank Lori M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2013

Ok, it was half the price of other water park hotels, but that was only good part. Check in and the gal circles water park next to our room. I'm thinking, "thats nice. They put our room right next to water park". They didn't tell us it was closed. Now our room is furthest from the only indoor pool open. We are the only people there. Kids enjoyed pool with basketball hoops even though there was dirt collected in corners of the floor of the pool. Waited for happy hour to get a drink. Guy was in there having a drink with his buddies, but when I came he said they were closed and just cleaning fryers. At least something was clean! If we had reseached this, we would have heard about stains, paint and wood chips, old tvs with no remote and limited channels, disinterested staff, etc. Learned our lesson...

  • Stayed: November 2013, travelled with family
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4  Thank Cary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2013

If the dirt ring in the toilet and the toilet paper dispenser coming out of the wall and the hard beds don't turn you off the thugs watching over your kids in the pool will. there about as rude as a person can get. we were down right harassed in the kids pool area when we were the only people there and we were with the kids in the pool some little bit of a man come over to me stuck out his chest and said get that pop out of the pool with a mean look on his face. not at all polite in any way I am a grand father that will never set foot at that place again. the water had a bad smell in the hot tub like the water was stagnate and pant chip off poles in kids pool water. There was one life guard there his name was Logan and he was great guy and great with the kids he should find a better place to work.

Room Tip: chose another hotel
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  • Stayed: November 2013, travelled with family
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Thank Don A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2013

This is our first visit here and we would definitely come back! Our room was huge....had a king size bed with a beautiful parrot cover...a couch!!!! It also had a refrigerator and microwave. The tub and toilet were in a separate room, which allowed me the sink, mirror to use while my husband was in the shower!!! Only had 2 drawbacks....no internet service and only 4-5 tv channels worked.

  • Stayed: September 2013, travelled as a couple
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Thank Oconomowoc2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Polynesian Resort Hotel

Address: 857 N. Frontage Rd., Wisconsin Dells, WI 53965-9604
Region: United States > Wisconsin > Wisconsin Dells
Amenities:
Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #59 of 75 Hotels in Wisconsin Dells
Price Range: £34 - £146 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Polynesian Resort Hotel 3*
Number of rooms: 195
Official Description (provided by the hotel):
The Polynesian offers a variety of room styles to choose from - King rooms, Queen Rooms, Two Bedroom Suites, & Luxury Suites - one is sure to accommodate your family's stay in Wisconsin Dells. IMPORTANT INFORMATION: The resort is undergoing improvements during 2015 and select areas will be restricted due to these improvements. We make every effort to offer alternatives but will occasionally be unable to do so. Thank you for your understanding. ... more   less 
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Also Known As:
Polynesian Hotel Wisconsin Dells
Polynesian Resort Wisconsin Dells

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