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“Filthy pool!”

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Polynesian Resort Hotel
Ranked #59 of 75 Hotels in Wisconsin Dells
Reviewed 9 March 2014

When we go places we look for things for ts kids. A good pool is one of the things we look for. When you first look at the pool you would think it looks great. Boy were we fooled. The paint on the play stuff was chipping and the paint chips were floating in the water. The water had a cloudy appearance to it. The hot tubs were not even remotely hot. And air had a foul smell to it. Extremely disappointing. The beds weren't that comfy and the walls are paper thin.

  • Stayed: March 2014
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4  Thank ayshadom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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336 - 342 of 652 reviews

Reviewed 6 March 2014

I took my family to this resort in 2013. We have one son, who was three years old at the time. He had a blast at the outdoor waterpark. The playground areas outside were just the right size for him. Overall, the resort was also safe for kids.

For adults, the resort could use a little updating. For example, I wish there was more of a bar area/restaurant. It would have been nice to have a secure childcare center or something like that. Finally, the carpet and the interior seems like it is still back in the '80s.

  • Stayed: July 2013, travelled with family
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Thank ACustomer2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2014 via mobile

Our family usually stays at one of the larger, newer resorts. But we wanted to try something different and im glad we did. Our room we reserved had a jacuzzi and seperate bedroom which was nice, with a pull out bed in other room. The outdoor water park is a little rough around the edges. Chipped and cracked, a little rusty too. But there were no crowds so it didnt stop us from having a good time. The staff was very nice and friendly, even taking the time to try and make our 3 kids ages 2, 3 and 9 laugh. Its a little outdated but at a good rate and no crowds!

  • Stayed: August 2013
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2  Thank shellerRenee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2014

There were only a few things that stuck out that i think needs attention. The beds were not soft to sleep in those need to be updated. bathroom was ok but could use a touch up. the Pools were great for both the family and I. I would recommend the resort good price . The staff at the TIKI Bar Bartender was a great guy .

  • Stayed: February 2014, travelled with family
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1  Thank kruegerray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2014

Went on Presidents Day weekend, which was a busy weekend for the Dells. All the other indoor waterparks were sold out, so we settled for the Polynesian. I was nervous after reading the other reviews, so I had low expectations. But, I figured the kids (twins, age 6) would have fun no matter where we stayed and that I can turn a blind eye at some of the things the other reviewers mentioned, especially since the rate was so reasonable. We were in a king room with a sofa bed, which we liked the layout. I described this resort as "Hot Tub Time Machine", tropical style.

The Pros:
Very clean
Quick check in
Water park was not crowded, and really geared for young kids
Very good lifeguards in waterpark area by slides
The staff we had interaction with were all very pleasant
Location, near Christmas Mountain (we went snowtubing)
Liked having a balcony off our room (we kept our cooler out there...never needed ice!)

The Cons:
Room was outdated and ripped carpet
Bed was TERRIBLE (didn't sleep for 2 nights in a row)
Towels in the pool areas were non-existent
Restaurant choices were poor and weren't hardly ever open
Pool water in pool area off of lobby was murky and foamy
Paid a weird charge on our bill for the in room safe

Bottom line...We got what we paid for, so cant complain since I knew all this before booking the room. I probably would pick Mt Olympus over the Polynesian for a value priced property next time only because the size of the waterpark and the included indoor amusement park.

Room Tip: Stay on the 2nd or 3rd floor to avoid hearing kids in halls going back and forth to the different po...
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  • Stayed: February 2014, travelled with family
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2  Thank Jsal76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 February 2014

As a ell seasoned travelor, I read some of the reviews and thought I must have stayed at a different resort. We took our grandsons there sat 2/1/14 for 1 night and had a great time. My room was not dirty, or falling apart. It is a waterpark resort marketed towards kids 10 and under. Our room was clean with fridge and microwave in the room, the kids had a great time in the waterpark, the staff was friendly and our room was spacious. I just don't buy all these negative reviews, Yes, the Kalahari is a little more upscale and their prices are definatly much higher also. We had a great time at the Polynesian and will go back again

  • Stayed: February 2014, travelled with family
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3  Thank garymary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 January 2014

We were looking for a place in Wisconsin Dells to take our 3 year old granddaughter for her birthday. This facility seems older but is well kept. There were friendly staff everywhere, including the housekeeping people in the halls who all were smiling and acknowledged us with hellos. They were all very friendly toward our granddaughter who loves people. The woman we made reservations with was extremely helpful and when she learned the age of our granddaughter booked us in a quieter wing for naps and quiet times. The lifeguards were attentive and also very friendly as were the shop staff. The halls, pool areas, and our room were all very clean and smelled good. We were able to book a room with an actual bedroom door between the bedroom and sitting room so we could make it very dark in there for our granddaughter to sleep while still being able to watch tv in our bedroom. The indoor water park seemed more geared to younger children and as such fit those needs very well. The only complaint we might have is there was no internet of any kind available in the rooms, just the lobby. All in all this was a great choice for us and we are very, very pleased with our stay.

Room Tip: The King Suite room is a good choice and value for sleeping children in one room and adults watching...
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  • Stayed: January 2014, travelled with family
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Thank Lori M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Polynesian Resort Hotel

Address: 857 N. Frontage Rd., Wisconsin Dells, WI 53965-9604
Region: United States > Wisconsin > Wisconsin Dells
Amenities:
Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #59 of 75 Hotels in Wisconsin Dells
Price Range: £34 - £145 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Polynesian Resort Hotel 3*
Number of rooms: 195
Official Description (provided by the hotel):
The Polynesian offers a variety of room styles to choose from - King rooms, Queen Rooms, Two Bedroom Suites, & Luxury Suites - one is sure to accommodate your family's stay in Wisconsin Dells. IMPORTANT INFORMATION: The resort is undergoing improvements during 2015 and select areas will be restricted due to these improvements. We make every effort to offer alternatives but will occasionally be unable to do so. Thank you for your understanding. ... more   less 
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Also Known As:
Polynesian Hotel Wisconsin Dells
Polynesian Resort Wisconsin Dells

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