We have never been so disappointed with motel. From the add on line, we thought we were staying at a Fairbridge Inn & Suites. Fairbridge this is not! The review that gives 10 reasons why they hate this place is right on the mark!
First of all, we walk into the office to check in and find that the outdoor pool is not open. They haven't even started filling it. They were painting the rocks to try and make it look more appealing. We then find out that the WI-FI doesn't work. I did have work that I needed to get done but that ruled this out. When we went to the pool building, to get to our room, the buildings look like a SLUM. Once in the room, my wife sits down on the bed to find that it squeaks terribly. I sat down on it to find that it is like sitting on 2 x 4's with foam rubber covering it. My wife has major problems with her back and I do too. There is no way that either one of us can sleep on this. I called the office and complained. They offered to upgrade us to a 2 bedroom suite with a kitchenette at no additional charge, trying to keep us there.
The bed was better so we agreed to it. When I was transferring our belongings from the 1st room, while I was still outside I could hear her laughing. I walked into the so called suite and found her holding the toilet seat like a frame around her face! The toilet seat had fallen off as she was trying to use it!
I went to get some ice and asked at the front desk why the fireplace didn't work. She informed me that I needed to remove the lower grate to be able to flip the switch on. She offered to come and show me. When we walked into the room, we found my wife wiping the Jacuzzi tub with toilet paper. It came out totally black. The gal then went and got some sanitizing cleaning product and cleaned the tub out. While it was a kitchenette, there were no plates, glasses, silverware or pans. The outlet in the bathroom was not a GFI and didn't even work! We had to stretch the cord to the kitchenette sink area to use the hair dryer.
The blanket on the bed didn't even cover the top of the bed. I've seen better at Goodwill! There was black mold on the window frames, walls had multiple holes with minimal repair. The doors locked but I don;t think they would have kept anyone out that wanted in. We heard every step the occupants made and the Jacuzzi in the upstairs room was so loud, you felt like it was in your room.
The office was advertised to be open until 11 PM. The ONLY Ice machine, was in the office area. On Saturday night, the office was locked up by 9:30. On Sunday it was 10:30. I guess the young man at the desk had hot dates both nights! So much for ICE!
My wife went over to check out the pool Sunday night only to find that the Hot Tub was roped off and closed. When she asked at the office what was going on, she was told that the pump had burned out. When we went over to the pool to swim, she went into the women's bathroom only to find that someone had barfed all over the room and no one had cleaned it up.
When looking closely at the water in the hot tub, it was very obvious that someone had gotten sick in there and that was why the hot tub was closed.
There also was a pair of men's underwear laying at he bottom of the swimming pool.
I would believe that this Motel is a Health Hazard to humans! DO NOT WASTE YOUR MONEY STAYING HERE. NO MATTER HOW CHEAP THEY OFFER IT, it is not worth it! ! ! !
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