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“Horrible”

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AmericInn Lodge & Suites Wisconsin Dells
Ranked #20 of 74 Hotels in Wisconsin Dells
Certificate of Excellence
Reviewed 26 June 2012

Spent two night there for a weekend getaway and it was HORRIBLE. The room smelled musty and the floors were wet, the AC was loud and you could hear water running constantly in the unit. The first night there we decided to try the hot tub, BIG mistake!! As we went to enter there was "stuff" in the hot tub, we're still unclear what all was in there but appeared to be a catchup packet, some large white thing and a brown oozing substance. We informed the front desk and they LAUGHED. A girl did come to clean it up a bit and informed us it was paper and crayon had washed off the paper. I have 5 kids and NEVER seen that happen! Beds were hard and uncomfortable. We travel often with our children and this is definitely not a place we will be returning.

  • Stayed: June 2012, travelled as a couple
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1  Thank TKindiana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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327 - 333 of 401 reviews

Reviewed 13 June 2012

We liked it here. It is located very close to most activities in Wisconsin Dells. Nice free breakfast. The Chula Vista water passes were a nice bonus. At a normal price of $30 each, it was a good deal. The rooms are fairly basic, but good enough. Very quite. Nice little pool for the kids.

  • Stayed: June 2012, travelled with family
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Thank scooterbunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2012

Me and my family stayed here a week ago and it was decent. The staff was friendly and the building was very homey and cozy. The value was good as well(4 nights for about $300) The complimentary breakfast and dinner were very tasty, especially the waffles. My only complaints are no wifi or cell service and the bed was uncomfortable and broke the last night we stayed. Other than that it was a good place to stay.

Room Tip: Stay on the second floor there is a staircase in the lobby that leads right to the second floor room...
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  • Stayed: April 2012, travelled with family
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1  Thank Haley Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2012

Stayed 2 nights. Rude front desk staff at check in and check out.
You need to have your bill adjusted at check out because they tack on a daily safe fee and you can't opt out, you must wait to check out to remove it.
The wake up call system was not adjusted for day light savings so our entire group received calls one hour late (and we were in town for an early morning event)
Beds very firm.
Decent sized pool for younger kids.
loud AC/heater that rattled all night

  • Stayed: March 2012, travelled with family
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2  Thank ajsMadison_Wi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2012

Found hair in both of our beds when we first checked into our room - room 318
Found a dead fly in our room on the window ledge - room 318

Our family members who stayed in room 316 found a live bug in their room right before bed. Looked similar to a grasshopper. Brought it down to the man working at the front desk and received a "OH, I'LL SHOW THE MANAGER IN THE MORNING." He did not apologize nor did he seem to care.

Didn't receive the Chula Vista Waterpark passes upon check in like we were supposed to.

Overall, not impressed with this visit.

Would we return- probably not after this visit.

Room Tip: Avoid room 316 & 318. Ask to stay on 3rd floor to avoid breakfast crowd
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  • Stayed: December 2011, travelled with family
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2  Thank xbsx14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2011

Spent 4 nights and the service was great. Can't say that about the Wi-Fi, though. Couldn't get it (or cell service) in my room because of their heralded "sound-deadening brick" things used in construction. 1) I could still hear my neighbor, and 2) I'd rather have the Wi-Fi and cell service...I could always call and complain about a loud occupant :-) Also, the lobby's computer was sorely lacking...the mouse was broke and not replaced.

  • Stayed: October 2011, travelled on business
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Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2011

Wifey & I stayed here for a quick getaway with friends. Great rate, clean, friendly staff.
Has a nice little bar with pizza and appitizers.
The pool and whirlpool was a nice treat after a long day on the Harleys.
The only complaint was the bed was a little to firm.

  • Stayed: October 2011, travelled with friends
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1  Thank hogdog3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about AmericInn Lodge & Suites Wisconsin Dells

Address: 550 State Highway 13, Wisconsin Dells, WI 53965-7930
Region: United States > Wisconsin > Wisconsin Dells
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#19 Family Hotel in Wisconsin Dells
Price Range: £74 - £133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — AmericInn Lodge & Suites Wisconsin Dells 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Americinn Lodge & Suites Wisconsin Dells Hotel Wisconsin Dells
Americinn Lodge And Suites Wisconsin Dells
Americinn Wisconsin Dells
Americinn Hotel Wisconsin Dells
Wisconsin Dells Deals

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