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“Very understanding when canceling”

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AmericInn Lodge & Suites Wisconsin Dells
Ranked #22 of 75 Hotels in Wisconsin Dells
Certificate of Excellence
Minneapolis, Minnesota
1 review
“Very understanding when canceling”
Reviewed 3 July 2012

I made a reservation about 2 months ago to stay at the AmericInn in Silver Bay, MN and was really excited about going there with my family. Unfortunately 2 days prior to my trip I got really sick and had to go to the ER. There was no way I could make it to the AmericInn because of all the tests they wanted to do on me at the hospital.

I called AmericInn to cancel, preparing myself for a some sort of questioning, thinking how I'm going to prove to them that I'm really sick - my fears were baseless. The front desk person said there will be no fees at all for canceling and she hoped I get well soon.

Thank you for your understanding, AmericInn!

  • Stayed July 2012, travelled with family
    • Value
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Helpful?
Thank Hamdan43323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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385 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
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Traveller tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
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English first
FOUNTAIN CITY
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 June 2012

Our family was very happy with our stay at the AmericInn in Wisconsin Dells. Great value if you are looking to stay in the Dells for a reasonable price. The hotel was clean and the staff friendly. Basic pool and another little kids pool with a froggy slide that our 4-year-old loved. Breakfast with hot waffles was a huge plus for our family of 6. Note that this hotel is not going to provide thrills for the waterpark lover; however, they provide free passes to Chula Vista Resort's Waterpark........awesome for our 3 older kids! We also were able to get free waterpark passes for Mount Olympus with a code from a friend before we arrived in the Dells, making the whole experience very affordable and fun. I would highly recommend this hotel and I loved the wooded view from our room window.

  • Stayed June 2012, travelled with family
    • Value
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Helpful?
1 Thank JASON B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northern Indiana
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 26 June 2012

Spent two night there for a weekend getaway and it was HORRIBLE. The room smelled musty and the floors were wet, the AC was loud and you could hear water running constantly in the unit. The first night there we decided to try the hot tub, BIG mistake!! As we went to enter there was "stuff" in the hot tub, we're still unclear what all was in there but appeared to be a catchup packet, some large white thing and a brown oozing substance. We informed the front desk and they LAUGHED. A girl did come to clean it up a bit and informed us it was paper and crayon had washed off the paper. I have 5 kids and NEVER seen that happen! Beds were hard and uncomfortable. We travel often with our children and this is definitely not a place we will be returning.

  • Stayed June 2012, travelled as a couple
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Helpful?
1 Thank TKindiana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wisconsin
Level 6 Contributor
155 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 13 June 2012

We liked it here. It is located very close to most activities in Wisconsin Dells. Nice free breakfast. The Chula Vista water passes were a nice bonus. At a normal price of $30 each, it was a good deal. The rooms are fairly basic, but good enough. Very quite. Nice little pool for the kids.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank scooterbunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 April 2012

Me and my family stayed here a week ago and it was decent. The staff was friendly and the building was very homey and cozy. The value was good as well(4 nights for about $300) The complimentary breakfast and dinner were very tasty, especially the waffles. My only complaints are no wifi or cell service and the bed was uncomfortable and broke the last night we stayed. Other than that it was a good place to stay.

Room Tip: Stay on the second floor there is a staircase in the lobby that leads right to the second floor room...
See more room tips
  • Stayed April 2012, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Haley Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
madison, wi
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 March 2012

Stayed 2 nights. Rude front desk staff at check in and check out.
You need to have your bill adjusted at check out because they tack on a daily safe fee and you can't opt out, you must wait to check out to remove it.
The wake up call system was not adjusted for day light savings so our entire group received calls one hour late (and we were in town for an early morning event)
Beds very firm.
Decent sized pool for younger kids.
loud AC/heater that rattled all night

  • Stayed March 2012, travelled with family
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Helpful?
2 Thank ajsMadison_Wi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
La Crosse, Wisconsin
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 January 2012

Found hair in both of our beds when we first checked into our room - room 318
Found a dead fly in our room on the window ledge - room 318

Our family members who stayed in room 316 found a live bug in their room right before bed. Looked similar to a grasshopper. Brought it down to the man working at the front desk and received a "OH, I'LL SHOW THE MANAGER IN THE MORNING." He did not apologize nor did he seem to care.

Didn't receive the Chula Vista Waterpark passes upon check in like we were supposed to.

Overall, not impressed with this visit.

Would we return- probably not after this visit.

Room Tip: Avoid room 316 & 318. Ask to stay on 3rd floor to avoid breakfast crowd
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  • Stayed December 2011, travelled with family
    • Value
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    • Service
Helpful?
2 Thank xbsx14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about AmericInn Lodge & Suites Wisconsin Dells

Property: AmericInn Lodge & Suites Wisconsin Dells
Address: 550 State Highway 13, Wisconsin Dells, WI 53965-7930
Phone Number:
Region: United States > Wisconsin > Wisconsin Dells
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotel in Wisconsin Dells
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — AmericInn Lodge & Suites Wisconsin Dells 2.5*
Number of rooms: 78
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Also Known As:
Americinn Lodge & Suites Wisconsin Dells Hotel Wisconsin Dells
Americinn Lodge And Suites Wisconsin Dells
Americinn Wisconsin Dells
Americinn Hotel Wisconsin Dells
Wisconsin Dells Deals

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