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“Our Black Hawkk stay”

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Black Hawk Motel & Suites
Ranked #1 of 74 Hotels in Wisconsin Dells
Certificate of Excellence
Reviewed 28 August 2013

After a horrid experience at the Econo Lodge some years ago I happened upon BLACK HAWK MOTEL with my grandson. He saw the big Indian and was impressed by it. He was 10 at the time, 15 now. We were shown around & a room was available so we checked out of filthy Econo Lodge & had the best time @ Black Hawk. Brad & Tina treat you as family! The rooms are immaculate and would pass my Ma's white glove check! They keep the pools, playground, grill area, game room & laundry room clean too. I'll never stay anywhere else when at the Dells. On top of all this, the prices are great for a single Granma on a tight budget! They also give you free water park passes for each day including your check out, Formerly Mt. Olympus, now Chula Vista. You also get discounts for a good restaurant (Embers) & other perks. Can't wait to get there next month!!

Sincerely, Mary LoVetro Kenosha, Wi.

Room Tip: Any room you choose is great but we like the U area of rooms. The owners keep it quiet after the ind...
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  • Stayed: September 2012, travelled with family
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Thank Mary L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBlackHawk, General Manager at Black Hawk Motel & Suites, responded to this reviewResponded 31 August 2013

Hello Mary! We look forward to seeing you and your grandson next month....and in the mean time...THANK YOU for your review! We are sorry to hear that you had a bad experience at the Econo lodge...but happy to hear that you found us because of it. We have always believed in not only keeping our rooms clean, but also our entire property as a whole. We don't have a reputation of catering to disrespectful and unruly guests and we appreciate that you mentioned this...we don't want this kind of business, nor do we need it. Glad you like our big ice maker...in fact we have 4 ice makers on property and I like to advertise..."plenty of free ice"...bring a cooler and fill to. We will see you soon and I'll have the temperture nice and warm on our pools! Sincerely, Brad

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965 - 971 of 1,679 reviews

Reviewed 28 August 2013

We just completed our 3rd stay at the Black Hawk and it was wonderful. We were there celebrating my Granddaughters 6th Birthday and we had 4 days of non-stop fun.We all enjoyed the indoor and outdoor pools and the Chula Vista passes. Our rooms were clean and comfortable and as always our wants (extra pillows etc.) were met without hesitation. If you want to be pampered with Room Service etc. don't stay here, but if all you need is a clean, safe comfortable room, Black Hawk can't be beat. We are already trying to determine when we can come again before the end of the season and we will absolutely be back next year.

  • Stayed: August 2013, travelled with family
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Thank David N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBlackHawk, General Manager at Black Hawk Motel & Suites, responded to this reviewResponded 31 August 2013

Hello David, Thank you so much for writing us another review on your recent stay with us and more importantly...your continued patronage on becoming a regular repeat guest. We are happy to hear that everyone had non stop fun from enjoying our pools and everything that Wisconsin Dells has to offer and that you enjoyed your accommodations and our staff. We hope you are able to make it away for a fall getaway...however if you are unable...we look forward to seeing you and your family again next year. We are also still keeping an eye out for your granddaugters lost ear ring. Thank you again and have a great fall season! Sincerely, Brad

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Reviewed 27 August 2013

Decided to take my wife and two boys (ages 8 and 5) to do the waterpark etc thing in Wisconsin Dells. Knowing we wouldn't be spending much time in our room and would be gouged at every tourist attraction and restaurant we hit, I opted to go the motel route instead of the hotel route.

Usually we stay in 3-4 star hotels and rarely in motels. Plus, the last motel I had booked in the Dells, eleven years ago, turned out to be a real dive, and my wife has ribbed me about it ever since (it was the weekend we got engaged and put a damper on the whole romance thing). Therefore, I read a lot of reviews before making a lodging choice this time around.

The Black Hawk had a lot of very good reviews and far fewer fake reviews than some of the top-rated motels, and the price was right, so we booked it. I'm happy we did.

LOCATION: Not too far east of downtown, we were able to walk to the downtown area during some free time our first day. Driving distance to everything else is pretty quick, but that's standard for the Dells. It's not too big a town. The motel isn't right next to one of the popular tourist areas, so it was plenty quiet at night.

GROUNDS: Like most of the other motels in the Dells, this one's been there a while and is dated. The difference, though, is that the Black Hawk isn't dated in a bad way so much that it just seems retro. It's a motel through and through, but everything seems to be very clean and kept up well. There's a couple pieces of playground equipment for the kids, and those are in good shape. The pool is a little on the small side, but it was well-maintained and much nicer than many hotel pools I've encountered over the years. Overall, I'd call the Black Hawk quaint and clean.

ROOM: No surprises as far as room size and layout goes and nothing fancy. The pillows, linens, shower head, faucet, TV, towels, etc were low-end, low-cost stuff, as one would expect from a budget Dells motel (there was a refrigerator and a microwave, though, which is an added bonus. But (and this is a big but) everything was very clean and in good condition. From the front door to the rear window, the place was taken care of, and we felt very comfortable staying there. It was a little like staying at Grandma's house.

MANAGEMENT/STAFF: We didn't have the need to interact much with the front desk staff, but check in and check out were handled smoothly and pleasantly. The man who gave us our room and the woman who I checked out with were friendly. The woman assigned to clean our room after check-out, though, deserves a HUGE "thank you!" Unbeknownst to my wife and I, one of our kids was playing with my iPad before we left and, when he was done, put it down on the bed, where it then got hidden from view by the bedspread. Thinking it was already packed away, we left the room without it and checked out. Check out took barely five minutes, yet in the brief amount of time since leaving the room, this woman found the iPad and chased us down (literally) to return it as we were driving away. Very respectable. Thank you.

I would absolutely recommend the Black Hawk to families looking for good-value, no-frills lodging in the Dells. We will more-than-likely stay here again in the future.

  • Stayed: August 2013, travelled with family
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Thank Huntwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBlackHawk, General Manager at Black Hawk Motel & Suites, responded to this reviewResponded 31 August 2013

Thank you for taking the time to write us a detailed review and let the rest of the Trip Advisor community know that you feel we live up to our reviews. We are happy to learn that you felt comfortable staying with us and would stay with us again. The room that you had is on our remodel last as soon as this winter or next for sure and when we remodel rooms today, it's done in a way so much more than just fresh paint and new carpet. Eileen,...our head housekeeper told me of the incident with your ipad and she was happy that she was able to catch you before you left the property. She has been with us for most of her life since she was age 13 and takes great pride in her job and taking care of our guests...and this was just another example. Thank you again, we hope to see you soon and have a great fall season! Sincerely, Brad

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Reviewed 27 August 2013

I stayed here as a kid and wanted my kids to have the same experience. The motel is wonderful. The grounds are very very clean and the rooms are extremly clean as well. We stayed in room 70 & 71 and with 7 kids and the kitchen was so helpful. The room sizes are much bigger then what you would find in another motel. Also had a picnic bench right out side along with grill and playground. Perfect for a family!! The pools are both well maintaned, warm and relaxing. I would highly recommend booking a reservation here. When we go back to the Dells we will stay here again.

Room Tip: Check out all their rooms. They have something for a single person to multiple familes. There is s...
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  • Stayed: August 2013, travelled with family
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1  Thank Heather B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBlackHawk, General Manager at Black Hawk Motel & Suites, responded to this reviewResponded 31 August 2013

Hello Heather! Thanks so much for taking the time to write us a review and for choosing the Black Hawk for your relaxing stay in the Dells! We are glad that you were able to relive your childhood and revisit us again! Rooms 70 and 71 are some of our largest rooms and they are GREAT for a larger family w/ the fully equipped kitchen and picnic table right outside your door. Our new playground by our cottages is now all set for family fun! Have a great fall season and we hope to see you and your family again very soon. If you would like the same rooms,....please book early as these are very popular room choices and availablity is limited. Thanks again! Brad

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Reviewed 26 August 2013

Our family had a really nice stay here this past weekend and we plan on returning for our next visit to the Dells. The entire facility is clean and well-maintained, with plenty to keep our toddler entertained - playground (appeared to be new), 2 large pools and a kiddie pool, plus the gameroom! Room was very clean and comfortable.. great place to come home to. And the free water park passes were quite a bonus - included with our room.

  • Stayed: August 2013, travelled with family
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Thank ChicagoBlackhawk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBlackHawk, General Manager at Black Hawk Motel & Suites, responded to this reviewResponded 31 August 2013

Love your Trip Advisor code name...ChicagoBlackHawk! Thank you for taking the time to write us a review and we look forward to accommodating you on your next trip to the Wisconsin Dells Area! Our main playground by our pools is just a couple of years old and just earlier this month we replaced an older playground by our cottages with a brand new one with more expanded play features to be enjoyed by our youngest guests. Thank you again and have a great end of the summer and fall season! Sincerely, Brad

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Reviewed 26 August 2013

We have stayed at this motel for the past 4+ years with our kids. The indoor/outdoor pools are great! The room has always been clean and the staff is very nice! We spent two nights here over a weekend and enjoyed it immensely.

The only downfall was some of the people that were staying at the resort who didn't pick up after themselves...shrimp tales left on the ground around the pool, beer cans, etc. I wish there was just a bit more policing by the staff for these kinds of issues. Also, it would be great if they would have no smoking policies around the immediate pool area.

We will definitely be back though! Love this motel!

  • Stayed: August 2013, travelled with family
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Thank kimmycanoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBlackHawk, General Manager at Black Hawk Motel & Suites, responded to this reviewResponded 31 August 2013

Thank you for taking the time write us a review and for your continued years of patronage! We are happy to hear that you have always found our pools to be enjoyable and our accommodations clean w/ a friendly staff. We do however apologize for some disrespectful guests that were staying here over the weekend while you and your family were here (I believe I know which weekend you are referring to). I realize that as busy as we are that we really do need additonal groundskeeping and maintenace staff to cover addtional shifts as it's only my wife and I on staff after 4 pm which can handle issues outside of the front desk. During my 24+ years in the business in addition to growing up in the business...I have been asked the question of what I dislike most about this business? The answer is an easy one...disrespectful guests. We don't have much of a problem...however we do get occasional guests that are. We do apologize for them. Thanks again for your review and we look forward to accommodating you again next summer and have a great fall season! Sincerely, Brad

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Reviewed 26 August 2013

Stayed at the Blackhawk Motel this weekend. Was impressed with how clean the motel was when we arrived. Stayed in the room near the indoor/outdoor pools. My little 3 year old loved the slides and the kiddie pool in addition to the playgrounds. was great having a microwave and refrigerator in the room so was able to bring food/drinks from home to save more money. The assigned parking was great so easy to get in and out of the motel lot. Free waterpark passes were definitely a plus. Family referred us to stay here and since we had such a great time we will also be referring others to stay here as well in the future. In addition, my husband is already talking about booking again for next summer.

  • Stayed: August 2013, travelled with family
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Thank Leah D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBlackHawk, General Manager at Black Hawk Motel & Suites, responded to this reviewResponded 31 August 2013

Hello Leah, We are glad to learn that you found us to be a Great Place! Thanks so much for taking the time to write us a review. Our pools and new expanded playgrounds are a big hit with our youngest guests and sounds like your family was no different. All of our rooms do have a fridge and microwave and all rooms have assigned (reserved parking) parking right by their door. We hope to see you again next summer and be sure and check our web site from our 30 different room types to choose from. We very much appreciate you recommending us to your family, friends and co-workers. Thanks again and have a great fall season! Sincerely, Brad

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Additional Information about Black Hawk Motel & Suites

Address: 720 Race St, P.O. Box 15, Wisconsin Dells, WI 53965-1612
Phone Number:
Region: United States > Wisconsin > Wisconsin Dells
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Wisconsin Dells
#1 Family Hotel in Wisconsin Dells
#2 Best Value Hotel in Wisconsin Dells
#2 Business Hotel in Wisconsin Dells
Price Range: £26 - £82 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Black Hawk Motel & Suites 2*
Number of rooms: 76
Official Description (provided by the hotel):
All Rooms NOW NEWLY RENOVATED. Receive FREE Wet and Dry Parks! All guests receive FREE Waterpark pass admission to Noah's Ark - America's Largest Waterpark (Memorial Day - Labor Day) & Kalahari Indoor (dry) Theme Park (all year). Choose from 29 different room types, from budget to family, suites and whirlpools rooms, kitchenettes and vacation homes. Plush Beds, fridge, microwave, in-room coffee, hairdryer, and reserved parking for all rooms. Heated Indoor pool w/ slide & hot tub, sauna open until 11:30 pm each night. Heated outdoor pool w/ slides, 2 playgrounds, grills, coin operated laundry, and Retro Arcade w/ Billiards, Donkey Kong, Ms. Pac Man and other classic games. Located just 4 blocks from downtown Wisconsin Dells. Receive multiple coupons for area attractions and restaurants. We are family owned & operated since 1945, we look forward to accommodating you and your family! ... more   less 
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Also Known As:
Black Hawk Hotel Wisconsin Dells
Black Hawk Wisconsin Dells

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